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Dr. Melissa Somers, MD

Dr. Melissa Somers, MD

Otolaryngology-Head and Neck Surgery*

Dr. Melissa Somers, MD is an otolaryngology-head and neck surgery specialist in Aspen, CO. She is affiliated with medical facilities McLaren Northern Michigan and Aspen Valley Hospital. She is accepting telehealth appointments.

4.8 Star Rating
Based on 31 reviews 4.8 Star Rating (31 reviews)

Practice

401 Castle Creek Rd Aspen, CO 81611
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Somers specializes in the area of Otolaryngology-Head and Neck Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Somers' Reviews

Likelihood to recommend Dr. Somers

4.8
31 ratings, 21 with a written review
5 star
90%
90%
4 star
3%
3%
3 star
3%
3%
2 star
0%
0%
1 star
3%
3%

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Rushed in and Seemed to Care Not
My experience of Dr. Somers is quite different from the 5 star ratings above. As a new patient, I expected her to talk with me about the reason for my referral and ask questions prior to a thorough exam. Instead, Dr. Sommers came rushing into the room without introducing herself. She clearly had not read the referral from my PCP or seen the attached endoscopy results. She was instantly focused on one specific area of concern. In less than five minutes, I was given a nasal spray, antibiotic and promptly dismissed - to return in two months. It is critical to me to see a physician who at least attempts to show some caring and concern. Needless to say, my first appointment with Dr. Sommers is my last.
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
May 13, 2023
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She is very nice and personal. I really liked her she was a great doctor. I would recommend her to all my friends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lora Falus – May 20, 2021
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My experience in the office was ok but she ordered a cat scan and was suppose to let me know the results in 12 to 48 hours. It has been 8 days and numerous phone calls to the office to get a recording saying they would call by the end of the day, and still haven't heard a word from her or her assistant. Getting kinda upset!!!
What went well
No results
What could be improved
No results
Helpful
Jan 30, 2020
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Dr. Somers is extremely patient with our kids. She explains everything clearly. Her staff is amazing. Our kids love going here. I know her personally and have utmost trust in her expertise.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Petoskey – Nov 07, 2018
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She does a Great job explaining things and working with the patients. The office staff is wonderful as well. My only complaint is the fact that this is a ear specialist doctor and I continually have to ask her to speak up because I can't hear her. I would anticipate this is something she would be accustomed to in her profession but could benefit from a little extra volume.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Gaylord, MI – Sep 25, 2018
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I would really recommend her because she was very easy to talk to and she explained everything very well
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Thomas in ROGERS CITY MI – Oct 29, 2017
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Dr. Somers, Is a wonderful physician, very prompt, attentive, and explains diagnosis, procedures, results,etc. extremely well. She is very personable, and has a wonderful bedside manner. If she could be my primary care physician - I would sign up Now! :D I will recommend her services, and that of Mclaren Northern Petoskey hospital to anyone I come across and I will be utilizing their services for any of my healthcare concerns in the future. Thank you for everything you do!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Lyndsay in Presque Isle, Michigan – Oct 11, 2017
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She was great. Explained everything until we understood. Identified the problem right away!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Houghton Lake, MI – Aug 02, 2017
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Very personable with a caring attitude. Explains everything very well, and I would highly recommend her to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Frederic, MI – Jul 14, 2017
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You can't find a better Doctor for your ENT issues. Because of her knowledge and concern and commitment to her patiences my husband would still be waiting for his surgery on his ear cancer , that was inside of his ear. She is more than number 1 with us. O.S.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Newberry, MI – Jun 13, 2017
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Dr Somers was excellent took her time and spoke on plain English not doctor-ease. She was on time and completely thorough in the exam. Highly recommend this excellent physician
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Indian River MI – Jun 03, 2017
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I would recommend Dr. Somers to anyone! She is the most excellent Doctor to talk to because she is such a wonderful listener. I truly feel like she heard my concerns, verified what was wrong, then she explained to me in detail what was needed to resolve our problem. Also her ability to convey what is needed for my child, to me and my child is unbelievable. Once you meet her you will be able to tell she loves what she does and she is genuinely looking for your best interest.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Christina in Indian River, MI – Apr 11, 2017
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Dr summers is fantastic. She removed a cancerous tumor from my mouth. She is curteous and kind. She is also very reassuring and thorough.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Boyne City, MI – Apr 04, 2017
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Dr. Sommers is very upbeat and enjoyable to have in charge of my health issues.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Gaylord, MI – Mar 17, 2017
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Dr. Somers is an awesome doctor! The most important aspect to me was her ability to show she truly cares and her willingness to help you feel comfortable. She was very knowledgeable and talked me through my procedure. I highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Leah – Mar 15, 2017
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Dr Somers is great, my son is usually quite intimidated by the doctors office and she eased his fears. Very impressed
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nicole Kemp – Mar 15, 2017
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Dr Somers addressed my health issue and explained my condition. She recommended trying trying a non surgical way to take care of my problem. She took time with me, listened to me and alleviated my concerns. Dr Somers is patient, professional and has an upbeat manner. She is reassuring and resolved my immediate swollen nose and breathing problem. I got an appointment within 6 days after my fall on the ice. I am very grateful to her and her nursing staff. I have a follow up visit in a month.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Petoskey, MI – Jan 29, 2017
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She was completely reassuring and explained my condition to me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Pamela Comer in Harbor Springs, MI – Dec 24, 2016
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I would recommend Dr. Somers to anybody that needed ENT care. She is calm and very kind.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Skylar H in Charlevoix, MI – Dec 10, 2016
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She was very good at the office procedure I had done. Very upbeat, positive personality.
What went well
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Barbara K. in GAYLORD – Nov 15, 2016
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About Me

biography

Dr. Melissa Somers, MD is an otolaryngology-head and neck surgery specialist in Aspen, CO. She is affiliated with medical facilities McLaren Northern Michigan and Aspen Valley Hospital. She is accepting telehealth appointments.
  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Rosalind Franklin University Chicago Medical School

    Medical School
American Board of Medical Specialties®
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Aspen Valley Hospital401 Castle Creek Rd Aspen, CO 81611
1

Practice

Petoskey Ear Nose & Throat Specialists PLLC560 W Mitchell St Ste 250 Petoskey, MI 49770
2

Affiliated Hospitals

  • Aspen Valley Hospital

    401 Castle Creek Rd
    Aspen, CO 81611

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    1% higher than the national average

    87%
    Patients would recommend the hospital to friends and family

    10% higher than the national average

    View all patient feedback
  • McLaren Northern Michigan

    416 Connable Ave
    Petoskey, MI 49770
    Recipient of 14
    hospital awards

    Patient Safety Excellence Award™ (2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Surgical Care Excellence Award™ (2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality