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Dr. Melissa Smith, MD

Dr. Melissa Smith, MD

Family Medicine*
25+ years of experience

Dr. Melissa Smith, MD is a family medicine physician in Lees Summit, MO and has over 25 years of experience in the medical field. She graduated from Tufts University School of Medicine in 1995. She is affiliated with Lee's Summit Medical Center. She is accepting new patients and telehealth appointments.

4.7 Star Rating
Based on 86 reviews 4.7 Star Rating (86 reviews)

Family Health Specialists of Lee's Summit

2000 SE Blue Pkwy Ste 270B Lees Summit, MO 64063
Telehealth available
Patient Favorite Award

Dr. Smith is a patient favorite Family Medicine Physician

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Dr. Smith's Reviews

Likelihood to recommend Dr. Smith

4.7
86 ratings, 63 with a written review
5 star
91%
91%
4 star
3%
3%
3 star
0%
0%
2 star
0%
0%
1 star
6%
6%

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Great Doctor!
Dr. Smith has been mine and my children's doctor for 15 years. She listens and takes time to understand your needs. When my son was very ill, she even called late at night to see how he was doing as she was very concerned. I've had some medical issues come up and she is very comforting. Exceptional service from an exceptional doctor.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 07, 2025
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Great Doctor Listens to you
I really like Dr Smith she listens to your concerns and understands a woman of a certain age. Her nurse is awesome as well. Some of the front office staff can be snarky and that is a shame because that is the first person you see and the people who make your appointments and if they don't like you they put you at the bottom of the pile for call backs and appointments. This is concerning because it affects the way people view an entire practice. If I had not worked for many years in healthcare and know the "ins and outs" I would have moved on but the good doctor keeps me coming back.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
  • Appointment was rushed
Helpful
Dec 02, 2022
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Wasn’t allowed to have visit as online sites saying. She accepted new patients and even allowed me to schedule an appointment but in fact was not taking new ones
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
Helpful
Dec 19, 2021
Please know we take these comments seriously and... Read More
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Everything went well, short wait, nice visit with doctor, satisfied with explanations and advice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jul 25, 2020
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She is a great Doctor! Very easy to communicate better than the front entrance reception people!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 22, 2020
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My first appt with DR Smith. She is very friendly & actually talks to me & seems interested in what is happening with my health.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Shirley Ware – Jul 01, 2020
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I absolutely love this practice! Dr. Smith and all the staff are truly amazing!
What went well
No results
What could be improved
No results
Helpful
Jun 04, 2020
Thank you for the positive feedback! We love... Read More
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Dr. Smith was diligent in listening to my health concerns and scheduling tests to check them out. She was also very reassuring on what I should and should not do during this pandemic.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Linda Potter – May 22, 2020
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Visited Dr. Smith for routine care. She has been my family's physician for the past 9 years since my move to Lee's Summit and eventual retirement from the Army. Over those 9 years she has always provided quality care in a very professional manner. My family is grateful to have her as our physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
James Bruns – May 22, 2020
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I felt the waiting room was particularly clean. Receptionist met me at the door to ask pertinent questions while Covid is going around. Didn't wait long for an examination room. Everyone was very nice. Dr. Smith very friendly as always. Examined me and prescribed medication that took care of my rash.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Crystal Jackson – May 16, 2020
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Dr. Smith has been my primary care physician for years. She always has time to listen to my concerns and offers a plan of care for me. I can call when needing to be seen urgently and am able to get appt with her or one of her partners. She calls me with my lab results and also posts them on the portal. Am able to get non-emergent questions answered quickly through the portal.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Theresa Pond – May 14, 2020
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Very professional, and answered my questions to my satisfaction??????. Would recommend her to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Garry Ash – May 13, 2020
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Dr. Smith was very nice, she listened and responded to my concerns. As a matter of fact, I've already recommended her to a friend and I was seen just yesterday.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 13, 2020
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Dr Smith always takes plenty of time to talk with me about the medical issues I have. She is competent and very kind.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sharon Stackelhouse – Apr 23, 2020
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Dr Smith cares about what is best for me. She listens and responds, but I know my health is important to her. That is key to me. But she is also nice, easy to talk with and a good listener. I have faith in her ability to treat me. I drive a ways to see her when there are a lot of doctors near me. I never wait long and the whole office is very nice.
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Kerry Simmons – Mar 20, 2020
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I really liked Dr Smith but the office staff wasn't all that great. The lady at the front who checked me in was barely engaged and her nurse refused to accomodate a special time for me to call her back even though she knew I was in healthcare as well...so much for professional courtesy.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
Helpful
Mar 12, 2020
We're so sorry to see reviews like this, but... Read More
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Very likely. I really like Dr. Smith, I have been seeing her for years.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 20, 2020
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Dr Smith is very good at listening and asking me questions about my health. I feel very comfortable having her as my medical doctor.
What went well
No results
What could be improved
No results
Helpful
Donna – Feb 20, 2020
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I had a routine visit for wellness, med check and questions about knee X-rays. As always, Dr. Smith took the time to ask questions, answer questions and made sure that I was comfortable with her advice and suggestions. I have been her patient for many, many years and hope she never retires! She is a great Doc!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Connie Felten – Feb 17, 2020
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Listens intensely to all concerns. She has been my primary MD for many years and is always my recommendation if anyone asks.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Feb 12, 2020
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About Me

Watch Dr. Smith's Video

care philosophy

I am a member of Midwest Physicians , an integrated , multi - specialty group that strives to provide high quality , compassionate healthcare in a caring , affordable , timely and accessible manner. Our doctors collaborate with patients , their...read more

biography

Melissa L. Smith, MD is a board-certified primary care physician with Family Health Specialists of Lee's Summit. She is affiliated with Lee's Summit Medical Center. Dr. Smith has been practicing medicine since 1998. She obtained her medical degree...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Tufts University School Of Medicine

    Medical School, 1995
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Smith is a patient favorite Family Medicine Physician

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    Locations

    Family Health Specialists of Lee's Summit

    Family Health Specialists of Lee's Summit2000 SE Blue Pkwy Ste 270B Lees Summit, MO 64063
    1
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 5:00pm
      • Tue: 8:00am - 5:00pm
      • Wed: 8:00am - 5:00pm
      • Thu: 8:00am - 5:00pm
      • Fri: 8:00am - 5:00pm
    • Directions