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Dr. Melissa Kaptanian, MD

Dr. Melissa Kaptanian, MD

Breast Surgery*

Dr. Melissa Kaptanian, MD is a breast surgery specialist in Kalispell, MT. She is affiliated with Logan Health Medical Center. She is accepting new patients.

3.9 Star Rating
Based on 8 reviews 3.9 Star Rating (8 reviews)

Practice

310 Sunnyview Ln Ste 183 Kalispell, MT 59901

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Hospital Highlight

Dr. Kaptanian is affiliated with Logan Health Medical Center Kalispell, a highly rated hospital.

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Good Communication
    Patients said there was good doctor communication at the hospital. See hospitals
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Kaptanian's Reviews

Likelihood to recommend Dr. Kaptanian

3.9
8 ratings, 5 with a written review
5 star
63%
63%
4 star
13%
13%
3 star
0%
0%
2 star
0%
0%
1 star
25%
25%

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BREAST CANCER DX AND SURGERY
Dr. Kaptanian is very caring for her patients and takes it deep to heart if her patient has recurrence. She will suggest for you the best possible treatment. She is very smart and experienced as she lays out for you your diagnosis and treatment options. She speaks quickly and you may have a hard time keeping up. That may come off as her not caring BUT she really cares a lot and deeply. When one is in the business of saving lives one may need to disconnect to protect themselves and stay professional. But when she is done with laying it all out she is still there for you for your questions and you may just see her open up that she CARES A LOT by accident. haha. I love her, she is amazing and I trust her on my team!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Heather Irgens – Mar 13, 2024
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Worst Dr Experience in my 45 years of existence
Dr Kaptanian was immediately condescending and honestly she made me very uncomfortable! I have been having a lot of pain with a fibroadenoma. She essentially kept saying how small it was in size and how she had NEVER heard of anyone in pain from one so small! Then when she rudely did the breast exam she said she couldn’t even feel the lump making it even more condescending! The entire visit felt like a joke it was seriously unbelievable….Absolutely horrible experience and Im still shocked at the way I was treated! Do Better!!!
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Jun 30, 2023
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I have never had as exceptional care as I have had with Dr Hulvat. Every appt, her office staff, her surgical team, have all been absolutely stellar in their care and concern for me!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Barbara Bailey Smith – Oct 29, 2019
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I was treated for breast cancer in October 2012 and insisted on a radical mastectomy. She clearly explained all other options. I had received my first radical mastectomy with no consultation or choice while teaching in Australia in 1970. Times have changed so dramatically that I do not believe I could have received better explanations or options or treatment from any breast surgery specialist. She was always on time, clearly explained everything, gave me written copies of her notes, followed up more than I felt I needed. Always professional, kind, caring and listened to every concern I had. Her support staff was equal to her high standards and compassionate care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Donna Hopkins – Sep 18, 2019
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Where is the personal approach in medicine anymore. This lady does not have any caring or compassion whatsoever. Does not want to give patients the time of day. Go somewhere else.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
MT – Jan 17, 2018
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About Me

biography

Breast surgical oncologist Melissa C. Kaptanian, MD, FACS, practices with Logan Health Breast Center, specializing in surgery for breast cancer and other surgically treated diseases of the breast. Dr. Kaptanian received her medical degree from...read more
  • Breast Surgery

  • Breast Surgical Oncology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Loyola University Chicago Stritch School Of Medicine

    Medical School
  • Northwestern University, Breast Surgical Oncology

    Fellowship Hospital, 2009
  • Loyola University Of Chicago

    Residency Hospital, 2008
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Logan Health Breast Center310 Sunnyview Ln Ste 183 Kalispell, MT 59901
1

Affiliated Hospitals

  • Logan Health Medical Center

    310 Sunnyview Ln
    Kalispell, MT 59901
    Recipient of 2
    hospital awards

    Outstanding Patient Experience Award™ (2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality