Dr. Mayra Capote, MD

My first visit with my newborn felt rushed she answered my questions but as a first time mom I had plenty and it seemed like she had other pressing issues to attend to. My second visit she wasn’t in the office due to the COVID situation so I saw the PA, the PA kept speaking Spanish even tho I asked for english and answered in English. My visit after was scheduled with Capote instead I saw the PA and again and the same English situation. I called the office because I forgot to ask about a issue I have and never got called back with a response. My last visit I made a point to schedule and see Capote she is the only reason why I’m there, I saw Capote but was not satisfied with my visit and again I felt rushed. On paper she’s an amazing Dr. according to my husband’s family who recommended her she is one of a kind sadly that was not my experience. I will be going back to my childhood pediatrician who always took great care of me and made me feel welcomed and at ease.

I have 7 children, with the oldest being 24. Dr Capote has been all of their Dr.s. She is a excellent Pediatrician. She is knowledgeable and Very patient. Despite people saying negative comments about Teri the receptionist, she is very nice to me and my children. She doesn’t have a attitude and is always willing to help. Teri, you rock, from the Spencer Family

Dr. Capote is great but the staff is disgusting. Tere, the blonde old lady is the worse person I have ever dealt with. She always has an attitude and when you arrive without an appointment she makes you wait until everyone goes in, even people that arrive after you. If my child is sick that day, I obviously don't have an appointment because it happens out of the blue. Even when I call to ask if I can come in on that day (obviously because my child just got sick) she says you cant come in.

The staff at this office is the worse I have ever encountered. I took my new born daughter for her first visit. After two hours of waiting with a new born in the smallest possible room you can find, the blonde receptionist, had to wait longer cause they were still calling the insurance. Even after making copies of my insurance paperwork, I had to give it back to them cause they couldn't find the number.... really. Never even got to see the doctor. This is worse staff I have ever.......

When I first came to be a patient I was expecting to have a doctor like every other !! I came to find out she is one of a kind .. She is concerned about the the well being of the child over anything else . She is up front and won't lie to you to so you can be happy . She explains what's going on with your child and how to improve their health . The staff is beyond helpful, and the office is perfectly ran from the staff greeting you to the Dr, PA the referral dept , management and the nurse .

Can't say that I have any complaints EXCEPT for the receptionist (the old lady with the blonde hair). She REFUSES to pronounce his name right, even after she is corrected. For the sake of example, let's say my son's name is George (English pronunciation). She says "his name is Jorge?" (Spanish pronunciation). I tell her in a nice way, "oh no, his name is George." She responds "ok! How was I supposed to know?!" Not just that, she just responds to everything like that. Very rude and attitudy.

She is kind,considerate,and extremely knowledgeable.

Wonderful and friendly office staff. Dr Capote is amazing and takes the time to speak to you and explain whatever you want to know.

First; I must clarify my experience was not due to Dr. Capote herself BUT it was due to her nasty, inconsiderate, rude, welcoming staff (at the window). Blonde old lady with light eyes. Took my son there due to red spots. I tell this lady that and she asks me to take my child to the car and WAIT there because I should have called. Apparently I should have known my child was going to have that come out that day! Who knows!!! But she did not even look at him and instead sent me out!