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Dr. Matthew Vernon, MD

Dr. Matthew Vernon, MD

Family Medicine*

Dr. Matthew Vernon, MD is a family medicine physician in Spokane, WA. He is accepting new patients and telehealth appointments.

1.8 Star Rating
Based on 20 reviews 1.8 Star Rating (20 reviews)

Rockwood Moran Prairie Fam Medical

2214 E 29th Ave Spokane, WA 99203
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Vernon specializes in the area of Family Practice. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
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Dr. Vernon's Reviews

Likelihood to recommend Dr. Vernon

1.8
20 ratings, 7 with a written review
5 star
20%
20%
4 star
0%
0%
3 star
0%
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2 star
0%
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1 star
80%
80%

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horrible experience- every visit
Do not choose this guy. I find him to be not well informed on very general health issues. He downplays everything, and if you mention a second issue you may want to talk about- he won't discuss until you visit again at a later appointment. Charges for yearly physicals, but doesn't even look into your ears, listen to your heart, etc.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Apr 19, 2023
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Too Conservative and Important Things Slide
Good luck if you need medication for anxiety, sleep. I've been seeing Dr. Vernon for over 5 years and even though he knows me, he treats any request as suspicious. Also, you'll be billed if you ask a secondary question during an exam. My last visit he didn't bring up recent lab results even though I was out of range in some areas. I give up. Do not recommend.
What went well
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
I tried --- I really did. – Mar 23, 2023
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I was treated by Dr. Vernon mostly for hypertension and diabetes for about 18 months. Issues: 1. Billing - I was charged more money to ask a quick question. At an annual exam I was charged for both the annual exam and a regular appt. My insurance company felt that it should have all been covered under the annual exam, but Dr. Vernon would not change it. 2. Meds - I asked Dr. Vernon to renew a prescription that I was on with a previous doctor. I brought the medication bottle to the appointment so there were no questions. He called in a different medication and didn't counsel me on it. I called Dr. Vernon's office and asked them to fill the correct one. I was told I'd need to come in for another visit to discuss it. This situation happened twice. I've since changed providers and am on a different oral diabetes medication now that is controlling my sugar much better. The irony is the med I am on is one I asked Dr. Vernon about and he said it wasn't effective and was expensive.
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Brian Daniel – Jun 02, 2021
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I came down with a bad cough and a hemorrhoid at the same time and coughing was contracting muscles that left me in debilitating pain from the hemorrhoid. Vernon sent me to the hospital to be tested for the flu even though I didn't have a fever. Wasted my time and money and refused to talk about the hemorrhoid without another appointment. He gave me no note for work, and no prescriptions for either condition. A clinic took care of me in 30 minutes. Done with this guy.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Middletown – Nov 10, 2017
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Will not give you a note for work even if you have pneumia. And-If you finally get the nerve to discuss you might be depressed but are there for a blood pressure medication refill-was told doesn't have time to talk about that and to make another appointment! Finally decided my family needs to find another medical provider! Dr. Vernons medical assistant is very professional & sweet though.
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Nursebengalfan in Middletown Ohio – May 17, 2016
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I found him to be very general & nondetailed with information. My chart had incorrect medications listed along with wrong diagnoses. Seemed like he only wanted to touch the surface of conditions & not get real involved with patient care. I have seen him for 2 years & he acts like he doesn't know me. I don't recommend him at all to anyone I care about. I have a mistrust in his commitment & abilities. Try him & see what I am talking about... He will be nice but not a concerned practitioner.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
8 others found this helpful
Helpful
SPRINGBORO – Feb 24, 2016
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Dr. Vernon is an excellent practitioner and does not order multiple frivolous tests as many young dr's now days seem to do. He explains his reasoning behind all diagnoses and is not quick to throw an array of medicines at diseases but treats illnesses in more of an old school method of health care. I have trusted him with my life ever since he joined the Middletown practice and can give no higher recommendation to any other family physician in the area.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Mike in Middletown, OH – Jan 05, 2016
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About Me

biography

Dr. Matthew Vernon, MD is a family medicine physician in Spokane, WA. He is accepting new patients and telehealth appointments.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Texas A&m University Health Science Center / Baylor College Of Dentistry

    Medical School
  • Family Practice And Utah Valley Family Med Provo Ut

    Residency Hospital, 2004
  • Family Practice And Utah Valley Family Med Provo Ut

    Internship Hospital, 2002
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Rockwood Moran Prairie Fam Medical

Quail Run2214 E 29th Ave Spokane, WA 99203
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