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Dr. Matthew Keum, MD

Dr. Matthew Keum, MD

Physical Medicine & Rehabilitation*
30+ years of experience

Dr. Matthew Keum, MD is a physical medicine & rehabilitation physician in Willoughby, OH and has over 30 years of experience in the medical field. He graduated from NEW YORK Medical College in 1992. He is affiliated with University Hospital TriPoint Medical Center. He is accepting new patients and telehealth appointments.

2.9 Star Rating
Based on 31 reviews 2.9 Star Rating (31 reviews)

Practice

36060 Euclid Ave Ste 101 Willoughby, OH 44094
Telehealth available

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At a Glance

  • Area of Expertise
    Dr. Keum specializes in the area of Physical Medicine & Rehabilitation. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ See hospitals
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Dr. Keum's Reviews

Likelihood to recommend Dr. Keum

2.9
31 ratings, 8 with a written review
5 star
42%
42%
4 star
6%
6%
3 star
0%
0%
2 star
0%
0%
1 star
52%
52%

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Life saving
I have been a patient of Dr. Keum for many years. Because of his expertise, I have been able to avoid many surgeries and the quality of my life is exponentially better. His staff is kind and on top of all of the complicated billing and insurance issues. I highly recommend Dr. Keum.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Jodi Scott – Jun 03, 2022
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Dr. Kume and his staff always been fantastic professionals. Been going over 12 yrs. So very helpful and thoughtful, I'd be lost without him. No sugarcoating straight fwd about everything. 5 star's
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Linda Lanzilotta – Sep 08, 2021
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After battling pain for MONTHS, being misdiagnosed, and at a complete loss I was referred to Dr. Keum. He did not LISTEN to anything I was saying. He did not seem to CARE about what I was feeling. I felt like he had an excuse for everything I asked him about when I would question my treatment or why things were happening. But after suffering for months, I did whatever he thought was best for me. He started me on medications that WERE NOT NECESSARY, Continued to INCREASE medications that were NOT NECESSARY. PERFORMED A EPIDURAL BLOCK on me that WAS NOT NECESSARY according to a spine specialist was referred to. His office staff is very short with you and rude. Heaven forbid you call with questions. They make you feel like you’re a bother. The couple months I did see him, I got nowhere. And here I am 6 months later found out I was misdiagnosed, don’t need medications he put me on, and can hardly walk. If you love yourself or someone in your family stay away from him. He’s a quack.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Apr 24, 2021
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Been going to him for years and he has been a great help for my pain. I highly recommended Dr. Keum.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 17, 2021
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This guy is a hack and someone that doesnt care about his patients, only interested in writing out scrips and making money, he is the reason people have drug addications from un controlled pain and he never follows up or checks in on a patient, STAY AWAY FROM THIS HACK!!!!!!!!!!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Aug 24, 2019
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Dr. Keum is arrogant and unprofessional. He lacks patience and compassion. I have a Bachelor's Degree and have worked with people in a professional capacity for over 30 years. I would never treat or talk to one of my Consumer's the way he talked to me. I think his time would be better spent doing Research.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Michelle Powers in Mentor, OH – Mar 05, 2019
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Dr Keum was not compassionate in his care of my mother with Alzheimer's. Basically, he didn't want to treat her pain since she has Alzheimer's, which is cruel. He even told us we should put her in a home (unsolicited advice) and that we should put my dad in one also. I would not recommend anyone seeing this awful human being.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Susan in Mentor, OH – Jul 08, 2016
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Dr. Keum has helped me with all of my medical issues.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Vicky Gilbey in Cleveland, OH – May 16, 2016
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Leave a review

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About Me

biography

Dr. Matthew Keum, MD is a physical medicine & rehabilitation physician in Willoughby, OH and has over 30 years of experience in the medical field. He graduated from NEW YORK Medical College in 1992. He is affiliated with University Hospital TriPoint Medical Center. He is accepting new patients and telehealth appointments.
  • Physical Medicine & Rehabilitation

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Columbia Presby Medical Center

    Residency Hospital, 1996
  • Overlook Hospital

    Internship Hospital, 1993
  • Overlook Medical Center

    Internship Hospital, 1993
  • New York Medical College

    Medical School, 1992
American Board of Medical Specialties®
American Board of Physical Medicine & Rehabilitation®
Physical Medicine & Rehabilitation
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Korean

Locations

Practice

Matthew M. Keum M.D. Inc.36060 Euclid Ave Ste 101 Willoughby, OH 44094
1

Affiliated Hospitals

  • University Hospital TriPoint Medical Center

    7590 Auburn Rd
    Concord Township, OH 44077
    Recipient of 6
    hospital awards

    America's 250 Best Hospitals Award™ (2025)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    72%
    Patients said that nurses always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality