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Dr. Matthew Carfrae, MD

Dr. Matthew Carfrae, MD

Neurotology*

Dr. Matthew Carfrae, MD is an otologist neurotologist in Clive, IA. He is affiliated with medical facilities Mary Greeley Medical Center and Mercyone Des Moines Medical Center. He is accepting new patients and telehealth appointments.

3.3 Star Rating
Based on 12 reviews 3.3 Star Rating (12 reviews)

Practice

12499 University Ave Ste 200 Clive, IA 50325
Telehealth available

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At a Glance

  • Areas of Expertise
    Dr. Carfrae specializes in the areas of Neurotology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Carfrae's Reviews

Likelihood to recommend Dr. Carfrae

3.3
12 ratings, 3 with a written review
5 star
58%
58%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
42%
42%

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This review is for Trisha Hittenmiller, ARNP MSN. She was quite frankly one of the worst medical professionals I have ever seen. She was curt, lacked compassion, and didn’t provide education on my condition. She belittled and patronized me when I asked questions. She stated that they were aiming for 50% relief of my debilitating symptoms. Well, I sought treatment elsewhere and am happy to say that I have 100% relief and a provider who cares about me as a person.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Ann in IA – Sep 02, 2018
×Post a ResponseAre you Dr. Carfrae?
Dr. Carfrae is very attentive to patient needs and explaining his thoughts about treatment and diagnoses. I highly recommend him for anyone who has hearing issues. Especially those who have unexplained hearing loss. Thank you Dr Carfrae for being outstanding.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Holly in Adair, Iowa – Aug 31, 2017
×Post a ResponseAre you Dr. Carfrae?
very personable and expressed a high degree of compentancy
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
West Des Moines, IA – Jan 23, 2016
×Post a ResponseAre you Dr. Carfrae?

Leave a review

How was your experience with Dr. Carfrae?

About Me

biography

Matthew Carfrae, MD is a neuro-otologic surgeon who exclusively focuses on disorders of the ear, hearing and balance, and tumors which affect the skull base. 

Dr. Carfrae's clinical expertise is in the fields of hearing loss,...
read more
  • Neurotology

  • Otology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Virginia, Otology / Neurotology

    Fellowship Hospital
  • Albany Medical College, Otolaryngology

    Residency Hospital
  • Albany Medical College

    Internship Hospital
  • University Of Iowa Carver College Of Medicine

    Medical School
  • Marquette University

    Undergraduate School
American Board of Medical Specialties®
American Board of Otolaryngology - Head and Neck Surgery®
Neurotology
Otolaryngology-Head and Neck Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Office12499 University Ave Ste 200 Clive, IA 50325
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 3:00pm
  • Directions

Affiliated Hospitals

  • Mary Greeley Medical Center

    1111 Duff Ave
    Ames, IA 50010
    Recipient of 4
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    79%
    Patients who gave a rating of 9 or 10

    13% higher than the national average

    View all patient feedback
  • Mercyone Des Moines Medical Center

    1111 6th Ave
    Des Moines, IA 50314
    Recipient of 4
    hospital awards

    America's 250 Best Hospitals Award™ (2024)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    71%
    Patients said that doctors always listened to them and explained things well

    5% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality