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Dr. Mary Roy, MD

Dr. Mary Roy, MD

Internal Medicine*
35+ years of experience

Dr. Mary Roy, MD is an internist in Albany, NY and has over 35 years of experience in the medical field. She graduated from Loyola University Chicago Stritch School of Medicine in 1986. She is affiliated with medical facilities such as Baystate Wing Hospital and Baystate Medical Center. She is not accepting new patients.

4.5 Star Rating
Based on 21 reviews 4.5 Star Rating (21 reviews)

Practice

113 Holland Ave Albany, NY 12208
(413) 586-0611

At a Glance

  • Areas of Expertise
    Dr. Roy specializes in the areas of Diabetes, Metabolism & Endocrinology & Internal Medicine. • See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Practices at Top Hospital
    Patient Safety Excellence Award™ • See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
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Dr. Roy's Reviews

Likelihood to recommend Dr. Roy

4.5
21 ratings, 7 with a written review
5 star
86%
86%
4 star
0%
0%
3 star
5%
5%
2 star
0%
0%
1 star
10%
10%

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I just received a letter stating that Dr. Roy was no longer with Baystate and my appointment has been cancelled. No explanation. Where did she go? I'll follow her anywhere. She's the most compassionate, caring and intelligent Doctor I've ever had. I'll be heartbroken if she's not practicing anymore. I looked forward to my visits with her. We need more doctors like her in this world.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
18 others found this helpful
Helpful
Donna L in Longmeadow, MA – May 06, 2017
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Dr. Roy is the best Dr. I have ever been referred to. She takes her time with the patient, she explains everything and answers all questions thoroughly. It is going to Be next to impossible to find another endocrinologist to replace her when. She leaves Baystate Practice at the end of May.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
11 others found this helpful
Helpful
Heidi – May 05, 2017
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Wonderful!!! I feel so lucky to have been referred to her roughly ten years ago. First, she has such a pleasant, welcoming nature and secondly I feel her knowledge, care and concern are unparalleled. I only see her yearly as my condition is under control but feel I can call her at any point if the need arises and I always feel a general sense of comfort after checking in with her yearly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Charlene in MA – Apr 26, 2017
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Dr. Roy is one of the most kind, compassionate and caring providers I have ever had. In addition, her expertise in dealing with my health issues is expert and I trust her implicitly. Not only has she spent a great deal of time ensuring I was on the correct medication, she followed-up to see how I was doing. I didn't like her office staff in her previous office and they are marginally better now but Dr. Roy more than makes up for it. She is phenomenal.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
2 others found this helpful
Helpful
Lorraine in Enfield, CT – Mar 05, 2017
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Dr. Mary P. Roy was recommended to me for her medical expertise in the area of osteoporosis. After 2 visits, seeing only her PA, I was informed that the PA was leaving. I had a question about my treatment and asked to speak with Dr. Roy. She wouldn't speak to me until I made another appointment, 18 months later. I wrote her, asking for a quick phone call and her office called me, repeating her policy. My referring Dr. and PCP no longer recommend due to her lack of patient concern.
What went well
  • Explained conditions well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Donna in Chicopee, MA – Feb 07, 2017
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Dr. Roy is hands-down one of the best physicians I've seen. She is extremely thorough, an excellent communicator, and very personable. I would absolutely recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Peter in Northampton, MA – Aug 23, 2016
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She is the most caring, thorough and concerned doctor that I have ever been to. She spends at least 30 minutes with me during my appointments asking me many questions. She explains everything i.e. bone loss, medication and treatment. She's excellent!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Janet C in Westfield, MA – Mar 09, 2016
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Know Before You Go

About Me

biography

Dr. Mary Roy, MD is an internist in Albany, NY and has over 35 years of experience in the medical field. She graduated from Loyola University Chicago Stritch School of Medicine in 1986. She is affiliated with medical facilities such as Baystate Wing Hospital and Baystate Medical Center. She is not accepting new patients.

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Baystate Medical Center

    Fellowship Hospital, 1991

  • Baystate Medical Center

    Residency Hospital, 1989

  • Loyola University Chicago Stritch School Of Medicine

    Medical School, 1986
American Board of Medical Specialties®
American Board of Internal Medicine®
- 
Diabetes, Metabolism & Endocrinology
- 
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

Focus on Diabetes

Locations

Practice

Albany Stratton Veterans Affairs Medical Center113 Holland Ave Albany, NY 12208
1

Affiliated Hospitals

  • Cooley Dickinson Hospital

    30 Locust St
    Northampton, MA 01060
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    81%
    Patients said that nurses always listened to them and explained things well

    6% higher than the national average

    View all patient feedback

  • Baystate Medical Center

    759 Chestnut St
    Springfield, MA 01199
    Recipient of 11
    hospital awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    72%
    Patients said that doctors always listened to them and explained things well

    4% lower than the national average

    View all patient feedback

  • Holyoke Medical Center

    575 Beech St
    Holyoke, MA 01040

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    73%
    Patients said that nurses always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality