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Dr. Mary Hammack, MD

Dr. Mary Hammack, MD

Internal Medicine*
35+ years of experience

Dr. Mary Hammack, MD is an internist in Plano, TX and has over 35 years of experience in the medical field. She graduated from University of Texas Health Sciences Center at San Antonio Long School of Medicine in 1988. She is affiliated with medical facilities such as Texas Health Presbyterian Hospital Plano and Medical City Plano. She is accepting telehealth appointments.

4.2 Star Rating
Based on 28 reviews 4.2 Star Rating (28 reviews)

Practice

6124 W Parker Rd Ste 234 Plano, TX 75093
Telehealth available

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Patient Favorite Award

Dr. Hammack is a patient favorite Internist

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Dr. Hammack's Reviews

Likelihood to recommend Dr. Hammack

4.2
28 ratings, 15 with a written review
5 star
79%
79%
4 star
0%
0%
3 star
0%
0%
2 star
7%
7%
1 star
14%
14%

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Mary Hammack MD - MOST OUTSTANDING PHYSICIAN!
Dr. Hammack is highly intelligent (Summa grad Texas A&M, etc.). Treating my many medical conditions, she has expert & up-to-date knowledge of every one, different though they may be. Her examinations are thorough, and she asks targeted questions from which she makes her diagnoses. Prescriptions she writes are ALWAYS spot on. Her manner is soft and caring, and I always know I am in the BEST hands. She is an incredible doctor and person, and I am honored to be in her care.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 18, 2025
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Dr. Hammack GREAT DOCTOR!!
I had an awesome visit with Dr. Hammack. I came in to see her because of high BP, and BS. Dr. examine me thoroughly and answered all my questions. Dr. Hammack has been my dr for several years. She is not only my doctor, but she also sees my two daughters and my son-in-law. My mother is the one who discovered this great dr., my mother, just loved her as we all do.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Yolanda Galvan – Mar 20, 2023
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I have used Dr. Hammack since 2008 and have the highest respect for her as a medical doctor and human being. She leaves no stone unturned to get to the bottom of any health issue I have. It took me a while to understand why there was a longer than usual wait in the office to get called back. The reason is that she shows compassion and understanding for every patient of hers. I know that when my turn comes to be called to the exam room that she will spend all the time she needs with me. If you want a doctor that really and truly cares, there is none finer than Dr. Hammack. Thank you, Dr. Hammack, for always watching my back.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Linda Rodgers – Oct 03, 2022
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Excellent and compassionate physician.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Oct 29, 2021
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Dr Hammack''s office is one of the most helpful I have ever visited. I have gone to some that were ridiculously unorganized and that their employee's seem to not like each other and they all treated you like you were a nuisance. I have gone to Dr. Hammack for many years and have never had a bad experience there. I believe her staff is a reflection of the wonderful caring Doctors that work their especially Dr. Hammack. Dr. Hammack takes the time to address any issues a patient has. For the most part she tries to stay on schedule but she has never rushed me. I consider myself privileged to get to see her and never mind waiting for her if I need to.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dale S. – Jun 14, 2021
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Annual check up
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 20, 2021
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I have had the pleasure of being a patient of Dr. Hammack since 2010. Dr. Hammack is extremely thorough and takes her valuable time to answer any questions that you might have. She has been of great help to me. I am in awe of her abilities. Due to my A+ service with Dr. Hammack, my whole family now are patients. I highly recommend Dr. Hammack. She goes above and beyond!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 01, 2021
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Dr Hammack is adequate as a doctor. If she were amazing, I would endure poor service from her office, but as it stands, her office staff is reason enough to steer clear of this practice. It is routine to wait for 30 or more minutes past your appointment time before being seen--even when your appointment is the first one of the morning! This is true whether it is a lab appointment or an exam with the doctor. In my most recent incident, a <5min appointment to receive an immunization had me waiting to see the nurse for 45min. My inquiry at the front desk, was met with irritation as though I had disturbed them unnecessarily. I eventually got an apology for the wait before returning to the waiting area and elapsing an additional 15min before being called to complete the appointment. I wouldn't be irritated to the point of writing this review if it weren't for the fact that this is routine for this office. They might want to think more about customer service.
What went well
No results
What could be improved
  • Staff wasn't friendly
  • Long wait times
3 others found this helpful
Helpful
Mar 30, 2021
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I came in for a full physical, I had confirmed that with the front desk. But I end up with a sports physical for a child. She said that you have to be established before a real physical can take place. Not correct..I know my coverage. I think she just didn't like me for some reason.
What went well
  • Office environment
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
Helpful
Will not be returning – Aug 10, 2020
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I have been a patient of Dr. Hammack for 7 years. She is an excellent doctor who takes her time to address my medical concerns. She is a great listener and offers necessary solutions that benefit my health and well being. She is an asset to Plano Presbyterian Hospital and a trusted physician to me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Oct 29, 2019
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Always will do whatever it takes to help her patients. A++++
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Marc Freidberg in Plano – Dec 14, 2016
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Excellent bedside manner, very detail oriented, doesn't miss a thing. 4 year history with her, will continue to do so.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Joe E in Little Elm, TX – Oct 19, 2016
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Very good at listening as well as explaining things to me. I never feel rushed and she always finds time to answer all questions I might have. Very thorough.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Plano, TX – Sep 05, 2016
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I have multiple medical problems and Dr. Hammack is the only Doctor I have ever been to that walks in the room and stays until she has addressed every issue you have concerns with. She listens but also asks the right questions so that she can actually address your problems. I have walked out of her office at 7 pm on multiple occasions and apparently this is standard practice for her. She is dedicated to her patients and it shows. You don't often see physicians that are in it to help people.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
6 others found this helpful
Helpful
Allen, TX – May 30, 2016
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Very sensitive, compassionate physician with expert skills in diagnosis and treatment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Barbara Rickert in Frisco, TX – Dec 31, 2015
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About Me

biography

Dr. Mary Hammack, MD is an internist in Plano, TX and has over 35 years of experience in the medical field. She graduated from University of Texas Health Sciences Center at San Antonio Long School of Medicine in 1988. She is affiliated with medical...read more
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Texas Health Sciences Center At San Antonio Long School Of Medicine

    Medical School, 1988
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Patient Favorite Award

Dr. Hammack is a patient favorite Internist

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    Locations

    Practice

    Office6124 W Parker Rd Ste 234 Plano, TX 75093
    1
    Ranger Health Solutions LLC8350 Dallas Pkwy Ste 300 Frisco, TX 75034
    2

    Affiliated Hospitals

    • Baylor Scott & White Medical Center-Plano

      4700 Alliance Blvd
      Plano, TX 75093
      Recipient of 4
      hospital awards

      Patient Safety Excellence Award™ (2025)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      Outstanding Patient Experience Award™ (2024, 2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      2% higher than the national average

      78%
      Patients said that doctors always listened to them and explained things well

      2% higher than the national average

      View all patient feedback
    • Texas Health Presbyterian Hospital Plano

      6200 W Parker Rd
      Plano, TX 75093
      Recipient of 14
      hospital awards

      America's 250 Best Hospitals Award™ (2025)

      Top 5% in the nation for consistently delivering clinical quality

      Patient Safety Excellence Award™ (2025, 2024)

      Top 5% in the nation for consistently delivering clinical quality

      View all awards

      How patients felt about the care they received at this hospital.

      84%
      Patients said they were given information about recovering at home
      75%
      Patients said that doctors always listened to them and explained things well

      1% lower than the national average

      View all patient feedback
    • Medical City Plano

      3901 W 15th St
      Plano, TX 75075
      Recipient of 49
      hospital awards

      America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024)

      Top 5% in the nation for consistently delivering clinical quality

      America's 250 Best Hospitals Award™ (2025, 2024, 2023)

      Top 5% in the nation for consistently delivering clinical quality

      View all awards

      How patients felt about the care they received at this hospital.

      82%
      Patients said they were given information about recovering at home

      2% lower than the national average

      75%
      Patients said that nurses always listened to them and explained things well
      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality