Are you a healthcare professional?
Is this your profile?
background
background
Dr. Mary Chao, DO

Dr. Mary Chao, DO

Internal Medicine*
20+ years of experience

Dr. Mary Chao, DO is an internist in Lansing, MI and has over 20 years of experience in the medical field. She graduated from Michigan State University College of Osteopathic Medicine in 2004. She is affiliated with medical facilities McLaren Greater Lansing and Sparrow Hospital. She is not accepting new patients.

3.7 Star Rating
Based on 12 reviews 3.7 Star Rating (12 reviews)

Practice

1540 Lake Lansing Rd Ste 102 Lansing, MI 48912
Telehealth available

Experience Check

Search for experience in a specific area

Dr. Chao's Reviews

Likelihood to recommend Dr. Chao

3.7
12 ratings, 4 with a written review
5 star
67%
67%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
33%
33%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Outstanding Care Across the Board
I've received exceptional care from Dr. Chao over the years. She listens intently, and she takes the time to present and discuss all potential solutions/options for treatment. Also, it is always evident that Dr. Chao has reviewed my chart before meeting with me, which is very much appreciated as well. She is an all around A+ physician!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Liesa Rocco – Jun 07, 2022
×Post a ResponseAre you Dr. Chao?
Dr Chao is a top-notch physician. I have been with her for many years, and have always felt listened to and cared about. I feel as if we are “partners” in my health care. I have recommended her to several people who also think very highly of her. She is an outstanding medical professional. I have never felt rushed; she answers all my questions.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
Helpful
East Lansing, MI – Oct 06, 2018
×Post a ResponseAre you Dr. Chao?
Dr has too many patients and not enough time or her office staff is incompetent, quite possibly both. My father is waiting to be cleared for surgery for over a week while her office does not respond to our phone calls requesting the results of lab work. In the months with Dr. Chao, her office never calls with lab results when ready without us having to call and request the results. It is day 3 without a return phone call and surgery has been postponed as a result, maddening! Run from Dr Chao!
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Jodi Griesman – Jul 26, 2018
Hello. In researching our online presence, your... Read More
×Post a ResponseAre you Dr. Chao?
She is the epitome of a family physician. She gives us a clear understanding of our health and medical situation. We have never felt rushed. All tests that we would think we should have have been provided. If she is running late we are notified when we arrive. But if she needs to give a patient a little extra time we aren’t bothered because she will do the same for all of her patients. We were referred by a friend, and we have referred friends. We are very, very happy her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Marlene in Osborn – Jan 07, 2018
×Post a ResponseAre you Dr. Chao?

Leave a review

How was your experience with Dr. Chao?

About Me

biography

Dr. Mary Chao, DO is an internist in Lansing, MI and has over 20 years of experience in the medical field. She graduated from Michigan State University College of Osteopathic Medicine in 2004. She is affiliated with medical facilities McLaren Greater Lansing and Sparrow Hospital. She is not accepting new patients.
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Ingham Medical Center

    Residency Hospital, 2005
  • Michigan State University College Of Osteopathic Medicine

    Medical School, 2004
American Osteopathic Association®
American Osteopathic Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Chinese

Insurance Check

Search for your insurance carrier and choose your plan type

Locations

Practice

McLaren Greater Lansing1540 Lake Lansing Rd Ste 102 Lansing, MI 48912
1

Affiliated Hospitals

  • McLaren Greater Lansing

    2900 Collins Rd
    Lansing, MI 48910

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    75%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
  • Sparrow Hospital

    1215 E Michigan Ave
    Lansing, MI 48912

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality