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Dr. Marvin Wells, DMD

Dr. Marvin Wells, DMD

Dentistry*

Dr. Marvin Wells, DMD is a dentistry practitioner in Saint Augustine, FL. He is affiliated with Baptist Medical Center Jacksonville. He is accepting new patients.

4.1 Star Rating
Based on 17 reviews 4.1 Star Rating (17 reviews)

Practice

19 Saint Johns Medical Park Dr Saint Augustine, FL 32086

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Dr. Wells' Reviews

Likelihood to recommend Dr. Wells

4.1
17 ratings, 9 with a written review
5 star
76%
76%
4 star
0%
0%
3 star
0%
0%
2 star
6%
6%
1 star
18%
18%

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Do not trust their estimates. I was told that if my insurance paid the amount on the estimate I would pay no more than what was estimated for out of pocket. A few months later I was told they made a mistake in the estimate and although the insurance paid exactly what was on the estimate, I still owed well over $500 because of their mistake. I was also told that people owe far more than $500 over the estimate all the time. Their service was as good as anyone else, go somewhere that you can trust, this is not that place.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Jun 06, 2020
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Had to have a surgical extraction of a tooth today. It was a difficult one due to a recent attempt by a dentist that broke it off below the gum line but Dr. Wells and staff made it as comfortable as possible! I can not say enough about his assistant Ashley, she is one of the kindest and most compassionate person I have the pleasure to meet. Dr. Wells even calls you personally to see how your doing. If it was possible I would give this practice ten stars!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Thomas Martin – Oct 11, 2019
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I had broken off a tooth and had a jagged piece of an old filling causing severe discomfort. It was difficult finding an oral surgeon over the holidays. I searched online and found Dr. Wells. I had an appointment the next morning. After the consultation and discussing all options, I was able to return the same day and have the tooth removed. As an RN for 40 yrs, I was so impressed with Dr. Wells skill and caring manner. I definitely would recommend him to friends and family.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Kathy Clark in St Augustine, Florida – Dec 30, 2017
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the best dentist my family went to.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
st. augustine – Dec 23, 2017
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Reported for post-op follow up & asked if I got last minute cancellation email. Cancelling appts by email-unacceptable. Should be done by phone. Rescheduled & waited 30 min before having to leave for another appt. No sense of urgency or concern from staff. Asked for a call from Dr. Wells-his staff REFUSED to arrange for Dr. to phone his patient. Unacceptable manner of post op scheduling & wasting patient's time. Staff needs coaching on manners and sense of urgency. No follow up call to date.
What went well
  • Office environment
  • Explained conditions well
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Aug 17, 2017
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We have taken our three sons to see Dr. Wells for extraction of their Wisdom teeth. We could not have asked for a better doctor. He was very caring and attentive to their individual needs. His staff is top rated as well. They always made sure all your questions were answered and you never felt like you were "bothering" them.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Matt in St Augustine, FL – Jun 14, 2017
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My daughter went to Dr. Wells for her wisdom teeth extraction. He was very professional and took time to explaine the process thoroughly. His staff are accommodating, patient and kind. It was refreshing to encounter medical professionals that see truley value the patient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
J Billeter in St. Augustine – May 05, 2017
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I waited an hour and a half past my appointment time and was treated rudely when I questioned why.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Jacksonville, FL – Feb 04, 2017
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Very thorough explanations about procedures, extremely kind, follow up call to see how I as doing. The staff was polite and quick to return calls. I would return to him for future oral surgery.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Dorothy Shary in Saint Augustine, Florida – Mar 10, 2016
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About Me

biography

Dr. Marvin Wells, DMD is a dentistry practitioner in Saint Augustine, FL. He is affiliated with Baptist Medical Center Jacksonville. He is accepting new patients.
  • Dentistry

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

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Locations

Practice

Office19 Saint Johns Medical Park Dr Saint Augustine, FL 32086
1

Practice

Wells Oral & Maxillofacial Surgery Association4225 Southpoint Pkwy S Jacksonville, FL 32216
2

Affiliated Hospitals

  • Baptist Medical Center Jacksonville

    800 Prudential Dr
    Jacksonville, FL 32207
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality