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Dr. Mark Zafereo, MD

Dr. Mark Zafereo, MD

Head & Neck Surgical Oncology*
15+ years of experience

Dr. Mark Zafereo, MD is a head & neck surgical oncology specialist in Houston, TX and has over 15 years of experience in the medical field. He graduated from University of Texas Health Sciences Center at Houston McGovern Medical School in 2005. He is affiliated with medical facilities Baptist Health Paducah and The University of Texas MD Anderson Cancer Center. He is not accepting new patients.

4.9 Star Rating
Based on 108 reviews 4.9 Star Rating (108 reviews)

Practice

1515 Holcombe Blvd Unit 1445 Houston, TX 77030

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Hospital Highlight

Dr. Zafereo is affiliated with Baptist Health Paducah Paducah, a highly rated hospital.

At a Glance

  • Area of Expertise
    Dr. Zafereo specializes in the area of Otolaryngology-Head and Neck Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    Surgical Care Excellence Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Zafereo's Reviews

Likelihood to recommend Dr. Zafereo

4.9
108 ratings, 51 with a written review
5 star
98%
98%
4 star
0%
0%
3 star
0%
0%
2 star
1%
1%
1 star
1%
1%

Your trust is our top concern.

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I highly recommend Dr.Zafereo!
My experience with Dr.Zafereo was flawless. He and his team put me at ease immediately, answered all my questions and addressed any fears I had. He came highly recommended to me by one of his own colleagues, it doesn't get any better than that!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
1 other person found this helpful
Helpful
Kris Dropik – Aug 30, 2022
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I am penning this review on behalf of my family; my mom, (patient) my sister, and myself for Dr. Mark E. Zafereo (Dr.Z). This review is written with gratitude, praise, and honor for a man the world of medicine calls “Doctor”, but to our family we call him “God’s Angel” here on earth. On March 22,2021 our mother was diagnosed with Papillary thyroid carcinoma and referred to MD Anderson, we did the only thing we knew to do and that was to pray, tell God what we wanted, trust him, and lean on our faith. God heard our prayer. On May 17, 2021, Dr. Zefereo walked into the room. Dr. Zafereo entered the room with such a presence that we knew our mom was in good hands. Dr. Zafereo held space to allow my sister and I to ask the newbie family question that consisted of fear and hope. The characteristic; patience, caring, honest, attentiveness and knowledge were truly present, but it was the very authenticity of how he spoke that resonated. We are forever grateful to Dr. Z.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Petrece Claybrook – Aug 14, 2021
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Dr. Zafereo is a highly skilled and caring surgeon. He is the best. I highly recommend him. He performed a successful surgery for me.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Gary H – May 18, 2021
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Dr. Zafereo was very polite and professional, and showed genuine concern for my health and wellbeing. He is very attentive and listened to my take on the situation.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
frank orin – Apr 16, 2021
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Dr. Zafereo provided excellent and compassionate care during my head & neck surgery experience at MDA. I am grateful for such excellent, thorough care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Carl Peter Scott – Apr 06, 2021
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Dr. Zafereo is kind, thoughtful, extremely knowledgeable, highly skilled and blessed! He put me at ease, and did an incredible job. I feel so much better! Thank God I found him!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
SW Charyl – Mar 28, 2020
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I came to MD Anderson on purpose from SD for a thyroid cancer. Dr. Zafereo describes what would happen before, during and after the surgery. I am feeling much better now and am thankful that there were not any complications during the surgery. Also. Dr Zafereo provides excellent work while performing surgery on me for thyroid cancer.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Mar 11, 2020
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Amazing physician. He treated me for thyroid cancer. Excellent care, excellent follow up, super thorough, and most of all, incredibly personable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jana – Feb 15, 2020
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I had an extremely good medical, personal, and spiritual experience with Dr. Zafereo; he addressed all aspects of my disease. He and the team at MD Anderson did very thorough testing to confirm my diagnosis of medullary thyroid cancer discovered in Tulsa and the likelihood of it spreading. The treatment options, details of surgery including the inherent risks and expected outcomes, as well as genetic counseling were communicated clearly. My surgery conducted on 11/12/19 was a success. It included a total thyroidectomy as well as central / right neck dissection. Vocal cords and parathyroid glands were preserved and my discrete incision is healing nicely. Dr. Zafereo states in one of his bios that “Thyroid surgery is my calling” and from my first encounter with him to my last visit, he oozes that calling. He is humble, compassionate, patient, kind, and confident. He does not promote faith, he lives it. And he just happens to be one of the top thyroid surgeons in the nation.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Jay Boykin – Nov 26, 2019
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Dr. Zafereo is amazing! Last year, I was diagnosed with stage 4 thyroid cancer that had spread into my trachea. I was terrified! He reassured me that he would be able to successfully operate. During my week long hospital stay, he visited me once or twice every day and encouraged me as he checked on my daily progress. The surgery was totally successful and he just released me at my 9 month follow up visit. I feel extremely blessed to have had Dr.Zafereo as my surgeon.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Tina Bobbitt – Sep 04, 2019
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Dr. Zafereo is truly a blessing to our family. Our 11 yr old daughter had to undergo surgery to remove a cancerous tumor and Dr. Zafereo took such great care of her. He was incredibly knowledgeable, patient, and walked us through every step of the way. We were terrified to have our baby undergo surgery, but knew that our daughter was in great hands and felt at ease and comfortable with Dr. Zafereo. We knew that our daughter was not just another patient to Dr. Zafereo and that he really cared about her and her well-being. He even made several follow-up calls after surgery just to see how she was doing and truly cared about us and our daughter. I could not have asked for a better doctor to watch over our baby girl!!! Thank you, Dr. Zafereo for taking such great care of our baby and for being you!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
C. Baker – Aug 12, 2019
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Saw Dr. Zafereo for a second opinion regarding cancer. He is so skilled and immediately puts you at ease. Being such a good clinician and surgeon he is able to explain things so easily. He hasn’t a sense of humor and is very caring.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Mar 19, 2019
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Amazing doctor, He is an excellent surgeon. He kept me and my family well informed throughout the process. I had no pain after the surgery whatsoever. He is very compassionate and caring. I would highly recommend him to my family and friends. Very friendly and a great listener.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Thyroid patient in Comfort, TX – Jan 24, 2019
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WOW! This guy knows his stuff! A young energetic knowledgeable doctor. He treats his patience like you want to be treated, with direct compassionate communication and honesty that wins your trust immediately. If you have thyroid issues and need help, he's the guy you want. The only thing that surpasses the high marks of Dr. Zafereo is the rating of his staff! The Doctor and his team make an uncomfortable situation palatable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jeff in TX – Jan 03, 2019
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Dr Zafereo and his staff was outstanding. When I was diagnosed with cancer and the extensive surgery that was going to be required, Dr Zafereo was very under standing. He took a lot of time to explain everything in great detail.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jon Maze in Bedford , IN – Oct 11, 2018
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I am truly blessed to have Dr. Zafereo as my surgeon when I had thyroid cancer. He is very knowledgable and an expert in his field. You can see and feel his genuine concern and caring for his patients. I have nothing but high regard for Dr. Zafereo, his team, and MD Anderson.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Oct 10, 2018
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When I was diagnosed with thyroid cancer I found Dr. Mark Zafereo. I was so nervous but he is so knowledgeable, my fears were gone after the first meeting. I 100% knew what to expect: from the tests, to the surgery toe hospital and the aftercare. The fear of the unknown was gone. My surgery was a complete success. Dr Zafereo's saw me in the hospital the next day and has called me twice at home to see how I was doing. This doctor and his ENTIRE team are all so amazing. I would recommend highly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Marilyn Moffett in Missouri City, TX – Aug 31, 2018
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He is a very caring and considerate Dr. He called the day after I was discharged from the hospital to personally check on how I was doing.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
John Eyth in Jacksonville, IL – Aug 18, 2018
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We found Dr Zafereo to be an excellent surgeon and a compassionate and caring individual.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
David in Pace, FL – Jul 17, 2018
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There is not a finer surgeon that you are likely to meet. If you are in the unfortunate need for his services, consider yourself lucky. This man exemplifies what it means to care. His attention to detail, his heart and his team will be all at your service. He surrounds himself with the best because they want to work with the best. You can see it in his eyes that he cares so deeply for his patients. It puts you at ease and when you wake you thank God He has angels like him working so hard for you
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Eric Capps in Denver, Colorado – May 01, 2018
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About Me

biography

Dr. Mark Zafereo, MD is a head & neck surgical oncology specialist in Houston, TX and has over 15 years of experience in the medical field. He graduated from University of Texas Health Sciences Center at Houston McGovern Medical School in 2005....read more
  • Head & Neck Surgical Oncology

  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Md Anderson Cancer Center Houston

    Fellowship Hospital, 2011
  • Baylor College Of Medicine

    Residency Hospital, 2010
  • Baylor University

    Residency Hospital, 2010
  • University Of Texas Health Sciences Center At Houston Mcgovern Medical School

    Internship Hospital, 2006
  • University Of Texas Health Sciences Center At Houston Mcgovern Medical School

    Medical School, 2005
  • University Of Texas / Austin Campus

    Undergraduate School, 2001
American Board of Medical Specialties®
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Office1515 Holcombe Blvd Unit 1445 Houston, TX 77030
1

Practice

UT MD Anderson Cancer Center1515 Holcombe Blvd Houston, TX 77030
2

Affiliated Hospitals

  • Baptist Health Paducah

    2501 Kentucky Ave
    Paducah, KY 42003
    Recipient of 5
    hospital awards

    Surgical Care Excellence Award™ (2025)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
  • The University of Texas MD Anderson Cancer Center

    1515 Holcombe Blvd
    Houston, TX 77030
    Recipient of 1
    hospital award
Learn more about how Healthgrades measures Hospital Quality