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Dr. Mark Shehan, DDS

Dr. Mark Shehan, DDS

Oral & Maxillofacial Surgery*

Dr. Mark Shehan, DDS is an oral & maxillofacial surgery specialist in Winston Salem, NC. He is affiliated with Novant Health Medical Park Hospital. He is accepting new patients.

3.1 Star Rating
Based on 22 reviews 3.1 Star Rating (22 reviews)

Locations

Smith & Shehan Oral & Maxillofacial Surgery

Smith & Shehan Oral & Maxillofacial Surgery1601 S Hawthorne Rd Winston Salem, NC 27103
1

At a Glance

  • Practices at Top HospitalPatient Safety Excellence Award™ See hospitals
  • Hospital SatisfactionPatients said they were highly satisfied at this doctor's hospital. See hospitals

More Oral & Maxillofacial Surgery Specialists at Novant Health

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Dr. Shehan's Reviews

Likelihood to recommend Dr. Shehan

3.1
22 ratings, 6 with a written review
5 star
45%
45%
4 star
5%
5%
3 star
5%
5%
2 star
5%
5%
1 star
41%
41%

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I decided to get a second opinion and the second oral surgeon said I was getting ripped off. He said that the tooth did not need to be cut out, that it could easily be pulled. I had it done, with implant for 2,900.00 vs the 4,600.00 quote I was given by this joker. Shop around, don’t fall for swindlers.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
GW Johnson – Jun 30, 2021
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I've been a patient of Dr. Shehan for over ten years. Needing tooth removal under sedation. Dr. Shehan is very caring, explicit, and a very good surgeon. I trusted him just recently to remove the remaining teeth for me. He did a very good job and the staff is very professional and caring too. I recommend him highly!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Patricia Huff – Nov 12, 2019
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I was pleased with Dr. Shehan and his staff when I had my tooth extracted recently. Everyone I dealt with in the office was professional and kind. Dr. Shehan answered all my questions and His friendly demeanor helped me deal with my anxiety of the procedure.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Barbara in Winston Salem, NC – Dec 08, 2017
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I had some large tori removed by Dr Shehan and I'm extremely happy with the level of care I received and the end result. This is one of the most organized practices I have ever been to and they take great care in their customer service. I found Dr Sheehan and his staff to be kind and considerate. I highly recommend this surgeon, and his practice, to anyone in need of this service.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Melanie in Winston Salem, NC – Mar 02, 2017
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TERRIBLE TERRIBLE TERRIBLE. Called for over 2 hours day after my procedure after experiencing severe symptoms, no call back. Called 5 times, no call back. The emergency line is a joke, there are WAY too many options for oral surgeons so I suggest anyone considering Sheehan and Smith seek a different (better) option. Horrible experience.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
concernedpatient34 in Winston Salem, NC – Mar 06, 2016
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Dr. Shehan is a good oral surgeon. However, he refuses to do even minor procedures unless the patient is completely sedated. IV sedation should instead be offered as a choice for those patients who desire it. I found another oral surgeon who had more respect for patient wishes and needs, and had a successful and safer procedure at a MUCH lower cost.
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Isabel Carter in Winston-Salem, NC – Feb 07, 2016
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About Me

biography

Dr. Mark Shehan, DDS is an oral & maxillofacial surgery specialist in Winston Salem, NC. He is affiliated with Novant Health Medical Park Hospital. He is accepting new patients.
  • Oral & Maxillofacial Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

Affiliated Hospitals

  • Novant Health Medical Park Hospital

    1950 S Hawthorne Rd
    Winston Salem, NC 27103
    Recipient of 4
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    92%
    Patients who gave a rating of 9 or 10

    17% higher than the national average

    90%
    Patients said that nurses always listened to them and explained things well

    8% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality