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Dr. Mark Held, MD

Dr. Mark Held, MD

Neurosurgery*
35+ years of experience

Dr. Mark Held, MD is a neurosurgeon in New Bern, NC and has over 35 years of experience in the medical field. He graduated from GeorgeTown University in 1988. He is affiliated with medical facilities Carolinaeast Medical Center and Carteret Health Care. He is accepting new patients.

4.4 Star Rating
Based on 31 reviews 4.4 Star Rating (31 reviews)

Practice

2111 Neuse Blvd Ste A New Bern, NC 28560

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Hospital Highlight

Dr. Held is affiliated with Carteret Health Care Morehead City, a highly rated hospital.

Dr. Held is a Healthgrades Choice provider in Neurosurgery

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of Expertise
    Dr. Held specializes in the area of Neurosurgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Held's Reviews

Likelihood to recommend Dr. Held

4.4
31 ratings, 22 with a written review
5 star
84%
84%
4 star
0%
0%
3 star
0%
0%
2 star
3%
3%
1 star
13%
13%

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He explained the surgery in detail, both doctors in this practice visit you in the hospital theday after surgery, something rare these days. His follow up care is just as excellent as hisskills. He is a pleasant person and easy to communicate with - good listening skills also.So grateful for no more pain after 7 months.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Margaret – Nov 22, 2024
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Laminectomy
Nice guy and excellent surgeon. Had a lumbar disc surgery. Same day in and out. Never took another pain pill. Highly recommend this guy
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 24, 2024
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ACDF Surgery
"Anterior Cervical Discectomy Fusion. This surgery was life changing for me! After battling neck and arm pain for over a year and a half, I was finally referred to Dr. Held! I’m 6 weeks post surgery and I consider it to be a great success!! I can sleep, I’m off the pain meds and the pain is gone! Dr. Held and his staff have been wonderful to work with and I would definitely recommend them to anyone. "
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kim – Nov 11, 2022
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Excellent Surgeon
Can not sing his praises enough. After surgery, August 2022, I was pain free for the first time in over 20 years and no more pain meds of any type. Thank you Dr. Held, and his staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jim G. – Nov 07, 2022
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Dr. Held did a very successful surgery on my lower spine in April 2021. Today was my FU visit and I am basically pain free! I am so grateful that Dr Held was referred to me by my local primary care physician. He is attentive, informative and a very highly respected surgeon here in New Bern, NC. Thanks so much Dr Held!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jul 20, 2021
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Fantastic results from lower back surgery in 2013!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 21, 2020
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After suffering from severe lower back pain for over a year and seeing multiple specialists, I was referred to Dr. Held by my Pain Management doctor. He performed lumbar fusion, which entailed a graft between 3-4, with a plate and screws. I was in a lot of pain following surgery but after 4 months, I am now almost back to normal. I still have some minor after-effects of surgery but overall, I am extremely pleased with my treatment by Dr. Held and his staff. His care pre- and post-op has been outstanding. I would highly recommend him and would definitely return for further spinal care/surgery if necessary. As a matter of fact, my daughter had a similar problem in her cervical area which was treated by Dr. Held. She has also been very satisfied with him. I am so grateful for his skill, care and compassion.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jill Roberts – Jun 06, 2020
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My personal experience with Dr. Held has been very positive. He is an extremely gifted surgeon and a truly compassionate person overall. I've seen some negative comments regarding the excessive wait time for his appointments. The reason for your wait at times is because he treats every patient with dignity and respect. When he is with you, you are the only person he focuses on and will make sure you are educated, understand and that he addresses each and every one of your questions or concerns fully. He performed a spinal stenosis procedure on L3-6 and the improvement in my daily life has been remarkable. If you are looking for a neuro-surgeon I would highly recommend setting up an appointment with Dr. Mark Held and his team.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Richard W. Seeger – Feb 11, 2020
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DR HELD WAS VERY PROFESSIONAL AND REALIZED MY HURT. HE WORKED ME IN FAST AND I AM TOTALLY RELEAVED.THIS THE DOCTOR YOU WANT
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
GAIL WHITE – Feb 01, 2020
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Dr.Held is an extremely compassionate and caring surgeon. He did my lumbar surgery 11-18-19 and I couldn't be more pleased! I suffered with extreme lower back pain for 8 and a half months before my insurance said I had tried all options. When I met Dr. Held he explained what my procedure would involve in terms I could understand. (Not sure where the negative feedback is coming from, but I experienced NO problems!) I can not say enough about his capability and concern. My procedure was scheduled for a Monday and he personally called me Sunday night to check in and talk to me and he took his time. Don't know many Surgeons who do that! After surgery, I was up and feeling mild discomfort which decreased within a few days. If I were to have any more surgery, I would return to him and am referring him. Dr.Held, if you are reading this, I can't express my gratitude for giving me my life back after so much pain this year. You are a gifted surgeon and I wish you the very best! God bless!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Rebecca Ann Whitley – Dec 13, 2019
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Neck arm pain
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Larry Feldhaus – Dec 06, 2019
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Mark Held gave me my life back.I dealt with back pain for a long time and being younger no one took me seriously until I found him.A year after surgery and I am 100%better.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Tanya – Nov 13, 2019
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Quite negative...He has the skills but no bedside manner...Rude Arrogant, Sarcastic . It was usually and hour + wait time. Front office staff rude .I left his office crying due to his non professional behavior
What went well
  • Office environment
  • Trusted the provider's decisions
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
Helpful
Nov 07, 2019
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My first appt for surgery Spinal fusion was last week . Dr Held was very professional in answer all of my questions but gave me the chance to think about it and chance to come back to answer more questions I might have as I will be back later the following week . I am almost beating the 50 yr old female that is very active kiteboarder not ready to give up on my passion in the water just yet . He reassured me that I could return to my love of water sports . I'll be giving you an update in months to come on my surgery and recovery . I must say I feel the staff and dr Held are very caring people just in my first visit .
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
cheryl salter in Beaufort , NC – Jul 22, 2019
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I cannot thank Drs. Held & Dalrymple enough. Their staff is the best. All of my questions were answered with patience and kindness. When I began my journey with them, I could barely walk. Believe it or not, I actually skipped down the hallway to their office for my last follow up. I am so blessed that I was referred to them. Their care coordinators are angels and were able to handle insurance and scheduling with ease. Even in the midst of a hurricane and approaching holiday season, everything fell right into place. A hundred stars and tons of gratitude to everyone that helped me through the most difficult year in my entire life. If you have been referred or need to be, rest assured that you will be in good hands and will receive the best of care.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
May 03, 2019
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The best there is in my book.
What went well
No results
What could be improved
No results
Helpful
Apr 17, 2019
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A big "Thank You" to Dr. Mark Held on my successful back surgery. Dr. Held is a wonderful surgeon. New Bern is lucky to have him! Thanks again, Dr. Held. George Kramer
What went well
No results
What could be improved
No results
Helpful
Apr 15, 2019
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I'm very grateful to have had Dr. Held as my back surgeon. He genuinely cares about his patients health issues. I can't say enough about him, his professionalism, his skills, and expertise. My back surgery was a success and I'm living a pain free life. Thank you Dr. Held. You're amazing!!!!
What went well
No results
What could be improved
No results
Helpful
Apr 02, 2019
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He is a good listener, takes time to review test results with you. ( X-RAYS, MRI). He also demonstrates where the problem is etc. Will recommend or agree to therapy if you choose and ultimately will perform surgery if necessary .
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
New Bern, NC – Jan 03, 2019
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I've seen dr held three times and every time was a 2+ hr wait. He was very short with me and rude.
What went well
  • Office environment
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Kristen in New Bern, NC – Aug 31, 2017
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About Me

biography

Dr. Mark Held, MD is a neurosurgeon in New Bern, NC and has over 35 years of experience in the medical field. He graduated from GeorgeTown University in 1988. He is affiliated with medical facilities Carolinaeast Medical Center and Carteret Health Care. He is accepting new patients.
  • Neurosurgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Mayo Clin

    Internship Hospital
  • Georgetown University

    Medical School, 1988
  • Georgetown University School Of Medicine

    Medical School, 1988
American Board of Medical Specialties®
American Board of Neurological Surgery®
Neurosurgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Held is a Healthgrades Choice provider in Neurosurgery

    Read our methodology

    Locations

    Practice

    Office2111 Neuse Blvd Ste A New Bern, NC 28560
    1

    Affiliated Hospitals

    • Carolinaeast Medical Center

      2000 Neuse Blvd
      New Bern, NC 28560
      Recipient of 5
      hospital awards

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      2% higher than the national average

      80%
      Patients said that doctors always listened to them and explained things well

      4% higher than the national average

      View all patient feedback
    • Carteret Health Care

      3500 Arendell St
      Morehead City, NC 28557
      Recipient of 3
      hospital awards

      Outstanding Patient Experience Award™ (2022)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      91%
      Patients said they were given information about recovering at home

      7% higher than the national average

      83%
      Patients said that doctors always listened to them and explained things well

      7% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality