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Dr. Mark Covington, MD

Dr. Mark Covington, MD

Ear, Nose, and Throat*

Dr. Mark Covington, MD is a head & neck surgery otolaryngologist in Lees Summit, MO. He is affiliated with Centerpoint Medical Center. He is accepting new patients and telehealth appointments.

2.6 Star Rating
Based on 16 reviews 2.6 Star Rating (16 reviews)

At a Glance

  • Easy SchedulingPatients said scheduling was easy. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalAmerica’s 50 Best Hospitals for Surgical Excellence Award™ See hospitals

More Otolaryngology (Ear, Nose & Throat) Specialists at Centerpoint Medical Center

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Dr. Covington's Reviews

Likelihood to recommend Dr. Covington

2.6
16 ratings, 7 with a written review
5 star
38%
38%
4 star
0%
0%
3 star
0%
0%
2 star
13%
13%
1 star
50%
50%

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ENT?
I don’t feel that you should have to ask an ENT to also look at your ears and throat. It’s only after I asked he checked my ears and gave me medication. No real information I walked out not knowing if I needed a follow up. They said no and told me where the exit was. Will not be returning.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Mar 18, 2024
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It’s a no from me
Where to start? Front desk lady was incredibly irritated because we couldn’t move our appointment up earlier in the day because of cancellations. We were 5 minutes late because we got lost (completely my fault). When we got there she had the waiting room lights off and a note on the door saying they closed early. She let us in (her purse was on the desk and she was ready to leave! Took us quickly to a room after I apologize for being 5 minutes late. Nurse comes in and firs her thing, she was the nicest of the group. Dr. Covington comes in, never introduced himself, looks in my sons ears and throat one time and says he probably has a chronic sinus infection. Antibiotics and we were done. He was in there no longer than 4 minutes. Absolute joke.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Not a fan – Sep 02, 2023
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I found Dr. Covington to be quite good. I liked his no nonsense approach. He answered my questions directly and clearly. He has excellent knowledge of his subject and excellent skills. He was readily available for appointments, explained procedures to me and made me feel comfortable. I would recommend Dr. Covington to friends and family for an office visit or for surgery.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Alex H. in Lee's Summit, MO – Dec 30, 2018
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I saw Dr. Covington after completing a sleep study and then referred to him by my doctor. He came in the room, looked at my ears, nose and throat, then said I should get a mouthpiece for my snoring. It all happened about as fast as you took to read that last sentence. He recommended a mouthpiece instead of a CPAP, even though my sleep study showed I needed the CPAP. I finally talked him into the CPAP. He didn't listen to my needs and seemed very short. I was not impressed at all.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Blue Springs – Feb 23, 2018
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Saw him Oct. 5, 2017. He honed in on 1 thing & didn't hear anything after that. He walked me to the assistant area, told them to order me a sleep test, then just walked off. No "we will call you when we get the results or what. Assistant would not return my calls. I finally complained to the operator and she got her on the phone. Said she'd left me a voice msg. NOT! Said she would send orders to get cpap. After a week, left complaint with off mgr who didn't call me but got orders sent.
What went well
  • Office environment
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
11 others found this helpful
Helpful
Lees Summit – Nov 10, 2017
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Did a terrible job in listening to my concerns. He came in with his diagnosis before even examining me. And his "examination" was to look in each nostril and send me on my way. I left in tears. Will NEVER visit this doctor again.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
11 others found this helpful
Helpful
Kansas City, MO – Aug 29, 2017
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Willing to take the time to explain my diagnosis
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Lees Summit, MO – Jun 16, 2016
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About Me

biography

Dr. Mark Covington, MD is a head & neck surgery otolaryngologist in Lees Summit, MO. He is affiliated with Centerpoint Medical Center. He is accepting new patients and telehealth appointments.
  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Wilford Hall Medical Center

    Residency Hospital
  • University Of Utah Health Sciences Center

    Medical School
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Affiliated Hospitals

  • Centerpoint Medical Center

    19600 E 39th St S
    Independence, MO 64057
    Recipient of 51
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    75%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality