Dr. Mark Bernhard, MD
Family Medicine*
40+ years of experience
Dr. Mark Bernhard, MD is a family medicine physician in Batavia, IL and has over 40 years of experience in the medical field. He graduated from Loyola University Chicago Stritch School of Medicine in 1982. He is affiliated with Northwestern Medicine Delnor Hospital.
2.4 Star Rating
Based on 26 reviews 2.4 Star Rating (26 reviews)
Practice
1180 W Wilson St Ste E Batavia, IL 60510Compare Dr. Mark Bernhard, MD with other Family Medicine Physicians near you
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Dr. Bernhard's Reviews
Likelihood to recommend Dr. Bernhard
2.4
26 ratings, 9 with a written review
| 5 star | 27% | 27% |
| 4 star | 4% | 4% |
| 3 star | 4% | 4% |
| 2 star | 12% | 12% |
| 1 star | 54% | 54% |
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Dr. Bernhard has always been polite and professional to me. I'm at ease when I come in for appointments, and enjoy talking with him. He is willing to listen and discuss my concerns.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Staff friendliness
- Trusted the provider's decisions
What could be improved
No results
Helpful
Eric M – Oct 30, 2020
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Terrible office. My wife arrived only 15 minutes early rather than 30 minutes early for a new patient sick visit and they said too bad your appointment was cancelled. When she tried to convince them to let her have her appointment she drove out for, they got aggressive, with the receptionist making mean comments and the nurse menacing my wife saying, "I'm not being aggressive, I'm being firm!" My wife left without her scheduled appointment and crying. This is the worst I have ever seen
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
2 others found this helpful
Helpful
Montgomery – Jan 27, 2018
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Dr. Bernhard has always been a caring and thorough doctor who has always answered my questions. I've been going to him for about 15 years and he's always been the ultimate professional with a friendly touch. When my husband was in the hospital with COPD he seemed to know the exact care and pharmacy needs for emergencies and maintenance. I would recommend him to anybody!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jan 14, 2018
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He truly seems to not care about his patients from my experience. If you desperately need a home medical device and he has to fill out paperwork, good luck. He often times seems to not listen, just "mhmm" and "ok" when you're trying to explain things to him. If you want a lazy doctor who is simply there to go through the motions, he's your guy. If I could give negative stars, I would. You're better off going literally anywhere else. He needs to retire and find a hobby.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
2 others found this helpful
Helpful
Romeoville, IL – Jun 27, 2017
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I really like Dr Bernhard... not necessarily all of his staff. The Dr listens to my concerns , we discuss my treatment and I fully understand what the goals are in my treatment. He's been my doctor for 20 years and I have been very happy to have him for a Doctor....
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Linda H in Sandwich IL – May 13, 2017
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Dr Bernhardt was treating a family member and is very callous and unprofessional. He had no idea my father had a cardiac history despite treating him for over a year. No regard for his patients, or their care. He is dismissive and condescending
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
4 others found this helpful
Helpful
Zee Cohn in Elgin, IL – Nov 20, 2016
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I have had multiple family member use this doctor and he is the most unprofessional person I have ever met. We went in for something that seemed minor and he laughed in our face and said I am pretty sure it is cancer. I think he is a scam artist and just wants to do big expensive tests so he can bill for them. He is not courteous patient. He is overly opinionated and an over all sloppy person.
What went well
- Appointment scheduling
What could be improved
- Office environment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
2 others found this helpful
Helpful
Geneva IL – Oct 05, 2016
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Dr. Bernhard seems to not be concerned with his patient's health. He often doesn't know what tests to order and is in no hurry to treat you. At the last appointment, he just said that I'll have to leave in the same condition that I came in. He didn't know what to do.
Often he suggests over the counter treatments. If you like a just wait and see kind of Doctor, then he's your guy.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
9 others found this helpful
Helpful
Mary in Batavia, IL – May 18, 2016
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Dr. bernhard and/or his nurse have made several mistakes in my care. I never felt comfortable with them being in charge of my care.
I found his nurse extremely rude and impersonal. Phone calls were often not returned even though nature of calls were sometimes of a more urgent nature.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
7 others found this helpful
Helpful
Feb 18, 2016
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Leave a review
How was your experience with Dr. Bernhard?Overall Patient Satisfaction
26responses
Likelihood of recommending Dr. Bernhard to family and friends is 2.3846154 out of 5
About Me
biography
Dr. Mark Bernhard, MD is a family medicine physician in Batavia, IL and has over 40 years of experience in the medical field. He graduated from Loyola University Chicago Stritch School of Medicine in 1982. He is affiliated with Northwestern Medicine Delnor Hospital.Family Medicine
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Loyola University Chicago Stritch School Of Medicine
Medical School, 1982
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Healthgrades has not received any data indicating a board action exists for this provider.
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Locations
Practice
Practice
Delnor Community Hospital300 Randall Rd Geneva, IL 60134
Office1300 Waterford Dr Lowr Level Aurora, IL 60504
Affiliated Hospitals
- Recipient of 8
hospital awardsAmerica's 250 Best Hospitals Award™ (2025, 2024)
Top 5% in the nation for consistently delivering clinical quality
View all awardsOutstanding Patient Experience Award™ (2024, 2023, 2022)
Top 5% in the nation for consistently delivering clinical quality
View all patient feedbackHow patients felt about the care they received at this hospital.
86%Patients said they were given information about recovering at home2% higher than the national average
80%Patients said that doctors always listened to them and explained things well4% higher than the national average
Learn more about how Healthgrades measures Hospital Quality