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Dr. Marcus Ford, MD

Dr. Marcus Ford, MD

Orthopedic Surgery*
10+ years of experience

Dr. Marcus Ford, MD is an orthopedic surgeon in Germantown, TN and has over 10 years of experience in the medical field. He graduated from University of Texas Health Science Center San Antonio in 2011. He is affiliated with medical facilities such as Regional One Health-Regional Medical Center and Methodist University Hospital. He is accepting new patients and telehealth appointments.

4.8 Star Rating
Based on 95 reviews 4.8 Star Rating (95 reviews)

Practice

1400 S Germantown Rd Germantown, TN 38138
Telehealth available

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Hospital Highlight

Dr. Ford is affiliated with Methodist University Hospital Memphis, a highly rated and top awarded hospital for orthopedic surgery.

At a Glance

  • Area of Expertise
    Dr. Ford specializes in the area of Orthopedic Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Schedule an appointment.
  • Practices at Top Hospital
    America’s 100 Best Hospitals for Joint Replacement Award™ See hospitals
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Dr. Ford's Reviews

Likelihood to recommend Dr. Ford

4.8
95 ratings, 78 with a written review
5 star
92%
92%
4 star
3%
3%
3 star
1%
1%
2 star
0%
0%
1 star
4%
4%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

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Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

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WORST DECISION OF MY LIFE
He was highly recommended for a PAO and was told he could fix all my hip pain. I went in and had him perform surgery, and he left me with not enough space for my femoral head to fit into the hip socket. I required an additional surgery post op because of this reason and 4 years later I am still in a lot of pain even worse than before the surgery. He does not care about the pts only the money
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
Mar 14, 2025
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Very likely
Ive been hurting a long time, and I knew when I met Dr.Ford, that my pain was going to be the thing of the past, I highly recommend anyone that needs a good doctor I'm pointing in his direction, thank you Dr. Ford.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cassandra M Barley – Mar 05, 2024
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Life changing experience
I went in for surgery at 7:15a and was home around 2:45p the same day. Dr Ford is a master at his craft. He was all business the day of surgery, but at my 7 week post op visit we were able to laugh and joke a bit about the process. Being an anxious person, I was absolutely terrified; but my overall experience was well above expectations. The key to success is 1) get a great surgeon and 2) do the work ahead of time to get your body and mind in shape for this life changing experience. For anyone considering a hip replacement, I highly recommend Dr Ford. He is easy going, direct and knows his stuff.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Anna Parker – Jan 30, 2024
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Over an hour in waiting roomBefore I was called backFor X-rays . Everything wentSmoothly after that.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Didn't explain conditions well
  • Long wait times
Helpful
Yvonne Thomas – Jan 12, 2024
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Good visit
He always takes the time to listen to you and answers any questions or concerns you have. He is a great doctor.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 06, 2023
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Personable doctor
Dr. Ford met me with professionalism and humor, which my anxious self really needed. He presented the reason for my pain in an understandable way and answered my questions thoroughly.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Sep 28, 2023
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He was attentive, friendly, considerate, & his assistants checked on me in between my wait time. My wait time was more than normal.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Katrina Duncan-Moore – Aug 18, 2023
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I thought Dr. Ford and his team were very professional. The only thing that stood out to me was the fact that my appointment was at 8:15 am and I never finished until almost 11:00am. I am thankful I had the morning open.
What went well
No results
What could be improved
No results
Helpful
May 07, 2023
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Awesome caring doctor
Dr Ford treated me with respect and listened to my concerns about my injury. Made me fill comfortable even though this injury is a workplace injury, not like it’s my fault I got injured. Will definitely recommend him to others
What went well
No results
What could be improved
No results
Helpful
C. Britt – Apr 05, 2023
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Knee assessment
Referred to get my knees evaluated and the possibilities and requirements for replacement. Dr Ford was very informative and fully explained everything required for my future.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
David – Apr 04, 2023
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I had been told by two surgeons that I would have to undergo two separate surgeries for a total knee replacement. Thank goodness I found Dr. FORD! He accomplished my TKR in ONE surgery. He and his staff are very professional and considerate of their patient's wishes while still maintaining a high level of skill and care. I would absolutely recommend him to any of my friends and family!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
D. Patterson – Feb 28, 2023
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Excellent Care
Dr. Ford took his time with me, answered all questions, and checked to make certain I agreed with his course of action. I was also seen within 20 minutes of arriving, which was great.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Beverly Scott – Feb 21, 2023
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Great Dr, great job!
My knee replacement has been really easy! Dr. Ford did a great job and my follow up appt. today was very good. He answered all my questions!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Susan Ford – Jan 06, 2023
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Knee Replacement
Second follow up after surgery
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mark Suggs – Dec 20, 2022
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Good evaluation, well explained.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dec 02, 2022
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Knee replacement
Dr Ford is a very good surgeon. My knee has not had any problems in 3 years.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 29, 2022
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Highly recommend.
I had unbearable knee pain. Knee replacement was performed and now I am pain free thanks to Dr. Ford and his staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
David Gilmore – Nov 24, 2022
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Love Dr. Ford
He did a great job, and my knee is good to go. I'm playing softball tonight!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Nov 15, 2022
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Excellent service
Dr. Ford was thorough and answered all my questions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dr. Ford was thorough and answered all my question – Oct 02, 2022
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Dr. Ford is a great doctor.
Dr. Ford is very attentive to my needs and questions. He checks everything out thoroughly and makes sure to stay with the patient until all of the questions have been answered. I would recommend Dr. Ford to anyone who is having issues with their knees or hips.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bill Goad – Sep 14, 2022
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About Me

care philosophy

"I try to always provide the best care possible to every patient that walks in my door. I remain humble and learn something new from every patient. Surgery is a team sport! I rely on so many wonderful, hard working people to help provide first class care to our patients."

biography

Dr. Ford is a board certified orthopaedic surgeon who has advanced fellowship training in hip and knee replacement, resurfacing, and preservation. Dr. Ford performs a large volume of primary total hip and knee replacement in the Mid-South....read more
  • Orthopedic Surgery

  • Hip & Knee Orthopedics

  • Reconstructive Orthopedic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Washington University Joint Preservation, Resurfacing And Replacement Fellowship

    Fellowship Hospital, 2017
  • Campbell Clinic / University Of Tennessee

    Residency Hospital, 2016
  • University Of Texas Health Science Center San Antonio

    Medical School, 2011
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Campbell Clinic PC1400 S Germantown Rd Germantown, TN 38138
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 12:00am
    • Tue: 8:00am - 12:00am
  • Directions

Practice

Texas Hip & Knee Center6301 Harris Pkwy Ste 300 Fort Worth, TX 76132
2
Texas Hip and Knee Center10900 Founders Way Ste 201 Fort Worth, TX 76244
3

Practice

Campbell Clinic PC7545 Airways Blvd Southaven, MS 38671
4

Affiliated Hospitals

  • Methodist University Hospital

    1265 Union Ave
    Memphis, TN 38104
    Recipient of 2
    hospital awards

    America’s 100 Best Hospitals for Joint Replacement Award™ (2025)

    Superior clinical outcomes in knee and hip replacement

    View all awards

    How patients felt about the care they received at this hospital.

    81%
    Patients said they were given information about recovering at home

    3% lower than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
  • Baptist Memorial Hospital-Memphis

    6019 Walnut Grove Rd
    Memphis, TN 38120
    Recipient of 4
    hospital awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
  • Regional One Health-Regional Medical Center

    877 Jefferson Ave
    Memphis, TN 38103

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    71%
    Patients said that doctors always listened to them and explained things well

    5% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality