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Dr. Madeleine Heaney, MD

Dr. Madeleine Heaney, MD

Internal Medicine*
30+ years of experience

Dr. Madeleine Heaney, MD is an internist in Newtown Square, PA and has over 30 years of experience in the medical field. She graduated from University of Rochester School of Medicine & Dentistry in 1993. She is affiliated with medical facilities such as Chester County Hospital and Lankenau Medical Center. She is accepting new patients and telehealth appointments.

4.7 Star Rating
Based on 17 reviews 4.7 Star Rating (17 reviews)

Practice

3475 West Chester Pike Ste 235 Newtown Square, PA 19073
Telehealth available

Compare with other Internists

Compare Dr. Heaney with our nearby Internists at Jefferson Einstein Montgomery Hospital.

Make an appointment at Jefferson Einstein Montgomery Hospital today at
(484) 626-0021.

Patient Favorite Award

Dr. Heaney is a patient favorite Internist

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

Experience Check

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Dr. Heaney's Reviews

Likelihood to recommend Dr. Heaney

4.7
17 ratings, 10 with a written review
5 star
88%
88%
4 star
6%
6%
3 star
0%
0%
2 star
0%
0%
1 star
6%
6%

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Dr. Heaney is a wonderful doctor.
Dr. Heaney is kind,patience and knowledgeable. My entire family now goes to her. Best doctor in town.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
Helpful
sharon coker – May 08, 2024
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Dr. Heaney is the best doctor. I started seeing her a couple of years ago and she has the greatest bedside manner! I gave four out of five stars because the receptionist is not very friendly and often makes me feel like I’m bothering her when I call to make an appointment or to refill a prescription.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
1 other person found this helpful
Helpful
Dec 06, 2023
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Dr. Heaney is an excellent doctor and is one of the first physicians to actually take the time to listen extensively and discuss my issues and answer all of my questions. There is nothing more healing than having an empathetic doctor who genuinely cares about you and works with you to find your best course of action. I have been with her as a patient for several years now and am really glad that I was able to find a doctor that I am comfortable with and who respects me as a person and not just a patient. I highly recommend Dr. Heaney !
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jeff – May 23, 2022
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I have no idea what kind of doctor Dr. Heaney is - but I can tell you that if you call her office as a new patient (when she is listed as the PCP on your insurance), and you are having issues that need addressing, that you will NOT get an empathetic interaction with her office staff. I was told in the first 10 seconds that no appointments were available. I was told multiple times that she used to work with some other doctor I never heard of, and thus is very busy. Then the office person called me back 10 min later to ask if it was an emergency. When a potential new patient calls and says they may need a referral to behavioral health, you figure out a way to find that person help. I immediately had my PCP assignment changed after this interaction. It's a shame that people seeking help because they are distressed are treated like this by office staff.
What went well
No results
What could be improved
  • Staff wasn't friendly
7 others found this helpful
Helpful
Distressed – Apr 14, 2021
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Amazing medical professional and great human in general. Seen her for several years and my whole family goes to see her now!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Oct 01, 2020
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Dr Heaney has been my MD for approximately 3 yrs. After moving here from Calif, I had to search long and hard to find a doctor who was caring, concerned and an expect in her field. Dr Heaney is all of these things and more. Very thorough, proactive in preventive health, good listener and has a great sense of humor. Her office has moved from Exton. It will be further for me to drive but she is worth it.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
May 12, 2019
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Dr. Heaney is a truly caring and genuine person that will spend the time needed with you, explain options thoroughly and treats you like family. Incredible!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
9 others found this helpful
Helpful
Exton, PA – Feb 08, 2019
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Wow! What an incredibly caring and thorough doctor! So very kind and really seems to care. Never been to another dr that even came close. She has been in the area for years. Too bad i didnt find her sooner but i'm glad i found her. She is even an animal lover! Thanks Dr Heaney. So happy i have an amazing dr!!!!!!!??
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Phoenixville, PA – Oct 09, 2018
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Dr. Heaney is the consummate medical professional. I know and feel I am in good hands with her, unlike many other medical doctors who do not inspire confidence and trust. She listens and provides treatment and recommendations to take care of the whole person.mshe is very very good and Imcannot recommend her enough.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
9 others found this helpful
Helpful
Great Valley, PA – Oct 17, 2016
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Wonderful. She is very caring, and is really concerned about patients health. I am so sad she is leaving the practice because she is an incomparable doctor. She has been an angel to me for so many years.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
12 others found this helpful
Helpful
cd in paoli, PA – May 09, 2016
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About Me

care philosophy

Patient Centered Relationship Driven Primary Care
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Strong Mem Hsp University Rochester

    Residency Hospital
  • University Of Rochester

    Undergraduate School
  • University Of Rochester School Of Medicine & Dentistry

    Medical School, 1993
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Heaney is a patient favorite Internist

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    Locations

    Practice

    Advocare Newtown Square Internal Medicine3475 West Chester Pike Ste 235 Newtown Square, PA 19073
    1