Dr. MacKenzie Sward, MD

Ophthalmology*FemaleAge 37

Ophthalmology*

Dr. MacKenzie Sward, MD is an ophthalmologist in Milwaukee, WI and has over 10 years of experience in the medical field. She graduated from University of Minnesota Medical School in 2013. She is affiliated with medical facilities Froedtert Hospital and ProHealth Waukesha Memorial Hospital. She is accepting new patients and telehealth appointments.

Dr. MacKenzie Sward, MD

Milwaukee Eye Care

1684 N Prospect Ave Milwaukee, WI 53202
Telehealth availableTelehealth services available
Telehealth availableTelehealth services available
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Accepting new patients

At a Glance

  • Area of Expertise
    Dr. Sward specializes in the area of Ophthalmology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 100 Best Hospitals Award™ See hospitals

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Dr. Sward's Reviews

Likelihood to recommend Dr. Sward

4.9
117 ratings, 102 with a written review
5 star
94%
94%
4 star
4%
4%
3 star
1%
1%
2 star
0%
0%
1 star
1%
1%

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acceptance of my preferences for treatment plans
What went well
  • I felt respected
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 06, 2025
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Felt like a rushed appointment
I’ve seen Dr Sward several times and have never had an issue until my last appointment. The tech seemed rushed doing my exam and when I mentioned that she forgot to cover one of eyes during the exam, she insisted that she didn’t! Then she wiped the eye machine with an alcohol wipe then immediately put it up against my face which caused extreme burning in my eyes because it was still wet! I also felt like Dr Sward rushed through my appointment and neither her or the tech were as thorough as they normally are. When I was leaving I realized the waiting room had emptied out because the office was closing for their lunch break which would explain why they rushed through my appointment. I will now make my appointments early morning or after lunch!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Trusted the provider's decisions
What could be improved
  • I didn't feel respected
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
Helpful
Mjarmymom – Apr 05, 2025
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Dr. Sward is the best
I was very nervous about my cataract surgery & she made me feel very confident that everything would be ok.
What went well
No results
What could be improved
No results
Helpful
Molly – Mar 27, 2025
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Telehealth
I was totally pleasantly happy with my visit.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Mar 21, 2025
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Dr Sward Highly Recommended
Dr. Sward is truly concerned about how our general health impacts our vision. Her communication with my other physicians is quick and very on point.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Mona Garcia – Mar 18, 2025
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Taken on time, complete eye exam, enough time to ask any questions.
What went well
No results
What could be improved
No results
Helpful
Feb 16, 2025
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Dr Sward was very excellent!
I was treated for wet magD with injection my examination was excellent with all examiners and Dr Sward doing a very very good job
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 14, 2025
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Dr Sward is excellent in working with patients
My condition, which is complicated, was explained very well by Dr Sward
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dan Motelet – Jan 29, 2025
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Excellence
Professional with obvious acumen in eye care and explains clearly and succinctly answers to questions posed.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Martha – Jan 17, 2025
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Always Awesome!!
Wait time is always minimal and what is being done explained thoroughly!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mike Hausen – Dec 08, 2024
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VERY LIKELY
NORMAL APPOINTMENT
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Nov 28, 2024
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Dr Sward is the best!!!
It was a pleasant experience.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 27, 2024
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Excellent care
Dr. Sward is excellent as is her staff. I have now had two annual visits and both were very good. I as seen on time. The procedures were carefully explained and my questions answered clearly.I highly recommend Dr. Sward.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Pamela – Oct 15, 2024
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She is the best!
Dr. Sward never acts rushed. She listens and is interested in my needs. I highly recommend her.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
S. Thaney – Oct 05, 2024
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Very thorough.
Answered all of my question.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sep 20, 2024
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Could not be happier
Telehealth
Very Professional, explained the process and executed it flawlessly. I am so pleased with my eyesight. Having the laser procedure with the light adjustments was perfect and recovery short. Could not be happier and highly recommend
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
JeffS – Sep 09, 2024
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Dr. M. Sward is knowledgeable & sent me to the right place to get my eye repaired.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kathleen Nutter – Aug 31, 2024
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The greatest.
The personal aspects of our yearly visit an her care of my health over all. I am a swimmer and try to stay fit. After a hip and knee replacement in 2022 & 2023. It has been a test. Dr Sward has encouraged me to keep going by her interest in my personal exercise program. She is great!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Marilee Eirschele – Aug 07, 2024
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Very personable. Very thorough.
I like Dr. Sward. She listens and explains everything that’s being done. A pleasure having her as my doctor.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 31, 2024
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The best...
I received a thorough eye exam followed by a thorough explanation of her findings and recommendations. She then took the time to explain my options, address all of my questions and concerns and schedule me for the recommended treatment. I left the appointment feeling I had received medical treatment well above the standard of care from a highly qualified, kind and caring physician. Thank you, Dr. Sward.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jeff Lang – Jul 12, 2024
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About Me

Watch Dr. Sward's Video

care philosophy

Dr. Mackenzie Sward of Milwaukee Eye Care is dedicated to quality and compassionate care. She has a wide range of clinical expertise stemming from her extensive education and research experience. She provides comprehensive vision care, preventive...read more

biography

Dr. Sward is from Minnesota and graduated with honors from Concordia College in Moorhead, Minnesota, where she earned undergraduate degrees in both Chemistry and Math as well as doing medical mission work in Tanzania, Africa. She then attended...read more
  • Ophthalmology

  • Cataract Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Medical College Of Wisconsin

    Internship Hospital
  • Loyala University Medical Center

    Residency Hospital, 2017
  • Froedet Hospital

    Internship Hospital, 2014
  • University Of Minnesota Medical School

    Medical School, 2013
American Board of Medical Specialties®
American Board of Ophthalmology
Ophthalmology
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Milwaukee Eye Care

East Side Office1684 N Prospect Ave Milwaukee, WI 53202
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions
Brookfield Office17280 W North Ave Brookfield, WI 53045
2
  • Call
  • Fax
  • Hours
    • Mon: open 24 hours
    • Tue: open 24 hours
    • Wed: open 24 hours
    • Thu: open 24 hours
    • Fri: open 24 hours
    • Sat: open 24 hours
    • Sun: open 24 hours
  • Directions

ENVISION Surgery Center

ENVISION Surgery Center2356 S 102nd St West Allis, WI 53227
3
  • Call
  • Fax
  • Hours
    • Mon: open 24 hours
    • Tue: open 24 hours
    • Wed: open 24 hours
    • Thu: open 24 hours
    • Fri: open 24 hours
    • Sat: open 24 hours
    • Sun: open 24 hours
  • Directions

Milwaukee Eye Care

Bayside Office8909 N Port Washington Rd Unit 210 Bayside, WI 53217
4
  • Call
  • Fax
  • Hours
    • Sat: closed
    • Sun: closed
  • Directions
Franklin Office7095 S Ballpark Dr # 210 Franklin, WI 53132
5
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Affiliated Hospitals

  • Froedtert Hospital

    9200 W Wisconsin Ave
    Milwaukee, WI 53226
    Recipient of 46
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    81%
    Patients said that nurses always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
  • ProHealth Waukesha Memorial Hospital

    725 American Ave
    Waukesha, WI 53188

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality