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Dr. Mabel Cheng, MD

Dr. Mabel Cheng, MD

Ophthalmology*
35+ years of experience

Dr. Mabel Cheng, MD is an ophthalmologist in Niskayuna, NY and has over 35 years of experience in the medical field. She graduated from University of California, Davis School of Medicine in 1985. She is affiliated with medical facilities such as Albany Medical Center Hospital and Bassett Medical Center. She is accepting new patients.

3.4 Star Rating
Based on 35 reviews 3.4 Star Rating (35 reviews)

Mabel M P Cheng MD

3140 Troy Schenectady Rd Niskayuna, NY 12309

At a Glance

  • Area of Expertise
    Dr. Cheng specializes in the area of Ophthalmology. See board certifications
  • Good Nurse Communication
    Patients said they had good communication with nurses. See hospitals
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Dr. Cheng's Reviews

Likelihood to recommend Dr. Cheng

3.4
35 ratings, 11 with a written review
5 star
54%
54%
4 star
3%
3%
3 star
3%
3%
2 star
9%
9%
1 star
31%
31%

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The Best
I Have been seeing her since she started and I think she is the best. She has done 2 cataract surgeries on me and I have never had a problem with her or my eyes. She is the best.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Linda – Sep 09, 2024
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Recently had cataract surgery and it came out beautifully. Am now 20/20 again and very happy and satisfied with the results. I highly recommend Dr. Cheng.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
CB – Feb 22, 2022
Thank you for the 5-star review and kind words!... Read More
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I strongly discourage going to Dr. Cheng. When I took my daughter there, we had to wait a long time and when we received the glasses, she kept complaining for over a month that her head and eyes hurt while wearing them. She genuinely preferred to not wear those glasses even though she couldn't see well without them. Everything was also overpriced.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Long wait times
5 others found this helpful
Helpful
Mar 06, 2021
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Overall, Dr. Cheng fixed my eye problems; she's professional, and has most certainly improved much of the Capital Region's eyesight over the years. However, I'm not convinced the office is really concerned about their patient's well-being in these COVID times: their waiting rooms are packed with too many people with seating closer than 6 feet; and the wait time is ridiculously long. Office Manager's office could be a covid hot-spot, with no sanitizing between patients and with a common pen and touch screen being used. Although she claims to be helpful to patients, her actions do not follow through. // Their cold, assembly-line method of seeing patients doesn't work in these times. // I've recommended this practice to several people...but will not do so in the future.
What went well
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Long wait times
2 others found this helpful
Helpful
Fixable...but will they fix? – Nov 22, 2020
It is disheartening that you did not reach out to... Read More
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Both my husband and I had Dr. Cheng do our cataract surgery and we are very pleased with the results. She is a very caring and knowledgeable physician and we highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joseph and Victoria Grygas – Sep 09, 2019
Thank you both for the kind words. We wish you... Read More
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Incredibly professional. State of the art equipment and fabulous service. It was my first visit after many years with another Dr and I can't even describe how impressed I was. They tested me for things that no one has ever done. I wouldn't go anywhere else!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Mar 28, 2019
Thank you for the kind words and great feedback... Read More
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The whole practice is a factory assembly line. And at each point, there is a wait. In addition to the coldness of the office, when I had my second eye operated on, she was over 2 hours late. I showed up for my 8 am appointment; because she was late, lost my spot for the laser, and ended up having to additional numbing medication. My exit time? 6 p.m. - almost 12 hours for a cataract procedure! My poor husband was waiting the whole time! Not acceptable!! And I had issues - unresolved.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Marcia in NY, NY – Nov 20, 2018
Hi Marcia, while I understand your frustration... Read More
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I have been a patient of Dr. Lemanski since September 2017. (Susan, the AMAZING Office Manager has stepped in and saved the day (more than once) with her ability to multi-task, coordinate, and effectively communicate with not only insurance carriers, but the patients as well. She is a true asset to the office.) Dr. Lemanski herself is well-educated, thorough, but above all - EXTREMELY compassionate, and passionate for her work.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Margaret Ashline in Johnstown, NY – Mar 10, 2018
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Did so-called "extra diagnostics" without informing that was extra, during a routine annual eye check. We received surprising bill. Called and got unhelpful, conflicting, and rude response. Our feeling was that the doctor office was trying to get more money out of our visit. The doctor did not show up with professional appearance, e.g., not wearing doctor attire. Diagnostics did not feel serious and trustworthy.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Capitol Heights, MD – May 31, 2017
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I have been a patient of Dr. Cheng's for 20 years. Through the years, I have referred at least a half of a dozen friends/family, and each and every one of them are still patients of hers as well. There is no one better in the Capital District area.
What went well
No results
What could be improved
No results
6 others found this helpful
Helpful
Renee in Albany, NY – Mar 23, 2017
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Dr Cheng is clear and careful at answering questions about specific treatments and spends as much time as is necessary with each patient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Hudson, NY – Jan 23, 2017
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About Me

biography

Dr. Mabel Cheng, MD is an ophthalmologist in Niskayuna, NY and has over 35 years of experience in the medical field. She graduated from University of California, Davis School of Medicine in 1985. She is affiliated with medical facilities such as...read more
  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Albany Medical Center Hospital

    Residency Hospital
  • University Ca Davis Medical Center

    Residency Hospital
  • University Of California, Davis School Of Medicine

    Medical School, 1985
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Chinese

Locations

Mabel M P Cheng MD

Mabel M P Cheng MD3140 Troy Schenectady Rd Niskayuna, NY 12309
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions

Affiliated Hospitals

  • St Peter's Hospital

    315 S Manning Blvd
    Albany, NY 12208
    Recipient of 13
    hospital awards

    America's 250 Best Hospitals Award™ (2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    79%
    Patients said that nurses always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
  • Samaritan Hospital

    2215 Burdett Ave
    Troy, NY 12180
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    77%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
  • Ellis Hospital

    1101 Nott St
    Schenectady, NY 12308

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    73%
    Patients said that doctors always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality