Dr. Lynnetta Payne, DO
Urology*
Dr. Lynnetta Payne, DO is a urologist in Beckley, WV. Dr. Payne has extensive experience in Urinary Conditions and Urinary Calculi & Removal. She is affiliated with Raleigh General Hospital.
4 Star Rating
Based on 28 reviews 4 Star Rating (28 reviews)
Practice
1717 Harper Rd Beckley, WV 25801Make an Appointment
At a Glance
- Area of Expertise
- Explains Conditions Well
- Trustworthy
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Dr. Payne's Reviews
Likelihood to recommend Dr. Payne
4.0
28 ratings, 10 with a written review
| 5 star | 71% | 71% |
| 4 star | 4% | 4% |
| 3 star | 0% | 0% |
| 2 star | 4% | 4% |
| 1 star | 21% | 21% |
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Awesome practice..
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Philip – Nov 26, 2024
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Dr, Payne has operated on me 3 times for stones. She and her staff are all amazing people!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Greg Kade – Jan 19, 2021
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Had a procedure done there. Very friendly, couteous and professional team. I give 5 stars . Recommend highly.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
rocky mills – Feb 07, 2020
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I can’t thank Dr. Payne enough she was so understanding and easy to talk to and I would highly recommend her for kidney stone removal! She was the most down to earth Dr I’ve ever spoken with and after today for any urology need I have I’ll see her. She is wonderful!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Crystal in WV – Dec 27, 2019
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Dr Payne listens and answers your questions. Wonderful bedside manners. She is a wonderful Urologist who has helped me with my kidney stones and also my Interstitial Cystitis. Her staff is wonderful also
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Melissa Compton – Jul 20, 2019
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Husband diagnosed with stage one prostate cancer by her. She stated that it should be cut out and “thrown in the trash”, no problem, no worries. My husband asked about leakage and E.D.,again she said “no problem”, she put pumps in everyday and he would not have leakage. We went to the Cleveland Clinic were he received radiation seeds and was cured. The head of Urology there said if we had removed the prostate he would have had leakage and erectile disfunction. Don’t listen to Dr. Payne, please!
What went well
No results
What could be improved
No results
14 others found this helpful
Helpful
Mar 24, 2019
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Very professional but down to earth. She listened to me and my problems instead of trying to push pain meds on me! Highly recommend!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Brandi Bostic in Cowen, Wv – Apr 05, 2016
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I would never recommend anyone i know to come to this office. A mass was found on my grandmothers adrenal gland in october. Since then dr paynes horrific staff has screwed up tests and not run the right panels. We still dont know what is wrong with my grandmother. Our visit today the technician that came to give us our specimen jars for yet another urine study was absolutely rude to us. Her name was jessica pack. That is her maiden name. Apparently doing your job right is hard.
What went well
No results
What could be improved
- Long wait times
8 others found this helpful
Helpful
Beckley – Mar 30, 2016
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She didn't have time for me she walked in didn't close the door or anything said take this if it doesn't help in two weeks call us then left. I didn't even get to talk to her and it was my first time seeing her! I'm NEVER going back plus I waited three hours on her to tell me that it was horrible
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
9 others found this helpful
Helpful
Madlady in Wvu – Jan 16, 2016
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Dr.Payne did great with my surgery a couple of weeks ago,very satisfied with her.She came & talked to Me & My Dad before the surgery I would really recommend her to anyone with Urological problems.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Brian Davis in Mount Hope,WV – Jan 04, 2016
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Leave a review
How was your experience with Dr. Payne?Overall Patient Satisfaction
28responses
Likelihood of recommending Dr. Payne to family and friends is 4 out of 5
About Me
biography
Dr. Lynnetta Payne, DO is a urologist in Beckley, WV. Dr. Payne has extensive experience in Urinary Conditions and Urinary Calculi & Removal. She is affiliated with Raleigh General Hospital.Urology
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Pennsylvania College Of Optometry
Medical School
American Osteopathic Association®
American Osteopathic Board of Surgery®
-
Urological Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
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Locations
Practice
Advanced Urology1717 Harper Rd Beckley, WV 25801
Raleigh General Hospital1710 Harper Rd Beckley, WV 25801
Affiliated Hospitals
- View all patient feedback
How patients felt about the care they received at this hospital.
78%Patients said they were given information about recovering at home6% lower than the national average
70%Patients said that doctors always listened to them and explained things well6% lower than the national average
Learn more about how Healthgrades measures Hospital Quality