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Dr. Luz Alonso, MD

Dr. Luz Alonso, MD

Internal Medicine*
30+ years of experience

Dr. Luz Alonso, MD is an internist in Altamonte Springs, FL and has over 30 years of experience in the medical field. She graduated from Universidad De Montemorelos, Escuela De Medicina in 1993. She is affiliated with AdventHealth Orlando. She is accepting new patients and telehealth appointments.

4.6 Star Rating
Based on 33 reviews 4.6 Star Rating (33 reviews)

Practice

1090 W State Road 436 Altamonte Springs, FL 32714
Telehealth available
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Dr. Alonso's Reviews

Likelihood to recommend Dr. Alonso

4.6
33 ratings, 11 with a written review
5 star
82%
82%
4 star
9%
9%
3 star
0%
0%
2 star
3%
3%
1 star
6%
6%

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Front-end Staff Make Patient Experience Awful!
Dr Luz is wonderful but if you have any kind of issue and require coordination by the front-end staff your experience as a patient will be anything but wonderful. No one EVER picks up when you call. ALWAYS have to leave a voicemail. 48 Hour promised reply is unlikely. My Mom's been waiting 6 weeks for next steps after a negative mammogram. This is totally unacceptable!
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
Helpful
Stacey Fudella – Jan 30, 2025
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Irresponsible
Staff very irresponsible one week and the couldn't get a sign paper hope the doctor starts looking for those people don't do the work
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
Helpful
Nov 09, 2024
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I absolutely love Dr. Luz! I’ve been seeing her fo
Continued: r many years. I am presently searching for a new doctor. The front desk people are unfriendly and sometimes rude. Trying to get an appt. Or a prescription refilled can take 3-4 days. The nurses and PAs are great once you get in. Dr. Luz is a treasure but she spreads herself way too thin. Long wait times. I will be very sad to have to leave her practice. The office manager is great also! Maybe needs to work out these “kinks”, if possible. Again, Dr. Luz is wonderful once you get to see her-only a few times did I feel she was quite rushed.
What went well
No results
What could be improved
No results
Helpful
Patricia Junckpat.junck@gmail. – Jul 16, 2024
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Went there with Dr Luz Alonso because I had pain all over my body Called her office and they promptly Made an appointment with Dr luz I have NEVER seen a doc taking time to listen the patient and really understands my concern and worries This doctor has the natural TALENT And Knowledge about what her patients REALLY need! I thanks GOD every day because I found her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Jan 06, 2022
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Muy bien
What went well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Elaine Silva Hernandez – Dec 28, 2021
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I have been seeing Dr. luz Alonso for 3 years. She is very caring, spends time with you and does her job well. My health has improved since I have seeing her.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Grace Blackstone – Sep 09, 2021
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I think the Dr is great. Her staff not so much. There is usually a wait of about an hour before you can see dr, so give yourself a 3-hour window when visiting this doctor. When you call it's rare to get someone on the phone and they transfer you to a mailbox that is always full so you cant even leave a message. Unfortunately, your staff represents you and they are not doing a good job and so will be going elsewhere.
What went well
  • Listened & answered questions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
3 others found this helpful
Helpful
Nina – Jul 09, 2021
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Have been going to Dr. Alonso for 10 years and love her. However, her office staff leaves something to be desired.
What went well
No results
What could be improved
No results
7 others found this helpful
Helpful
Mar 26, 2019
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I was extremely impressed with Dr. Alonso. This was my first visit, & I was amazed by her interest in speaking with me, in order to get to know me. What a lovely, kind, caring lady. I'm so happy to have found a new doctor's office that i'm comfortable with. I've already referred my parents & 2 friends to see her.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Kimberly Maldonado in Apopka, FL – Nov 07, 2018
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Dr. Luz Alonso is a great doctor and I had the pleasure of being here patient for over 10 years, however the office is being poorly run and commutation leaves much to be desired.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Long wait times
13 others found this helpful
Helpful
Apopka, FL – Mar 17, 2017
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Dr. Luz Alonso is the best. Dr. Alonso is kind, listen to you like a friend, well knowledge a great Dr. the best Dr. I had in a long time. ??
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
10 others found this helpful
Helpful
Zoraida Nardelli in Apopka, FL – Sep 01, 2016
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Know Before You Go

About Me

biography

Dr. Luz Alonso, MD is an internist in Altamonte Springs, FL and has over 30 years of experience in the medical field. She graduated from Universidad De Montemorelos, Escuela De Medicina in 1993. She is affiliated with AdventHealth Orlando. She is accepting new patients and telehealth appointments.

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Wright State University Kettering Medical Center

    Residency Hospital

  • Universidad De Montemorelos, Escuela De Medicina

    Medical School, 1993
National Board of Physicians and Surgeons®
National Board of Physicians and Surgeons®
- 
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Alonso Medical and Wellness Institute LLC1090 W State Road 436 Altamonte Springs, FL 32714
1
(407) 869-1030
See all Internal Medicine Doctors in Altamonte Springs, FL