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Dr. Luis Canales, MD

Dr. Luis Canales, MD

Internal Medicine*
40+ years of experience

Dr. Luis Canales, MD is an internist in Massena, NY and has over 40 years of experience in the medical field. Dr. Canales has extensive experience in Pancreatic Disease. He graduated from University of Texas Medical Branch in 1984. He is affiliated with medical facilities Canton-Potsdam Hospital and Massena Hospital. He is accepting new patients and telehealth appointments.

3.9 Star Rating
Based on 14 reviews 3.9 Star Rating (14 reviews)

Practice

181 Maple St Ste C Massena, NY 13662
Telehealth available
(315) 769-1667

Dr. Canales is a Healthgrades Choice provider in Gastroenterology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Areas of Expertise
    Dr. Canales specializes in the areas of Gastroenterology & Internal Medicine. • See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Trustworthy
    Patients said this doctor is trustworthy. • See reviews
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Dr. Canales' Reviews

Likelihood to recommend Dr. Canales

3.9
14 ratings, 5 with a written review
5 star
71%
71%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
29%
29%

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It's been 3 weeks and still have not gotten my medication that he is supposed to prescribed me.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Josh Farnsworth – Nov 22, 2021
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I am a retired RN. Dr. Canales is one of the two best docs in St. Lawrence co!! Top flight!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Laurie Gilbert – Jan 17, 2020
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I would not recommend this person to anyone. He is totally incompetent. This man treated me with life altering drugs for a disease i did not ever have. He did not ever do the proper test before diagnosing me with this disease. When questioned about my health this man got very defensive and very rude. I would not bring my pets to this office.
What went well
No results
What could be improved
No results
6 others found this helpful
Helpful
May 21, 2019
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Excellent Dr., puts you at ease right away.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Karen M in Lisbon, NY – Nov 26, 2016
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i would recommenend dr. canalas to anyone that needs gi care of any kinds . i trust this man with my life absolutely.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
catherine thompson in Massena, NY – Jan 13, 2016
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How was your experience with Dr. Canales?

Know Before You Go

About Me

biography

Dr. Luis Canales, MD is an internist in Massena, NY and has over 40 years of experience in the medical field. Dr. Canales has extensive experience in Pancreatic Disease. He graduated from University of Texas Medical Branch in 1984. He is affiliated...read more

  • Internal Medicine

  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • William Beaumont Medical Center

    Residency Hospital

  • University Of Texas Medical Branch

    Medical School, 1984
American Board of Medical Specialties®
American Board of Internal Medicine®
- 
Gastroenterology
- 
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

  • English

  • Spanish

Dr. Canales is a Healthgrades Choice provider in Gastroenterology

    Read our methodology

    Focus on Brain Health

    Locations

    Practice

    Office181 Maple St Ste C Massena, NY 13662
    1

    Practice

    Office17 Hospital Dr Ste 5 Massena, NY 13662
    2

    Practice

    Office242 N Main St Massena, NY 13662
    3

    Affiliated Hospitals

    • Massena Hospital

      1 Hospital Dr
      Massena, NY 13662

      How patients felt about the care they received at this hospital.

      87%
      Patients said they were given information about recovering at home

      1% lower than the national average

      79%
      Patients said that doctors always listened to them and explained things well

      3% lower than the national average

      View all patient feedback

    • Canton-Potsdam Hospital

      50 Leroy St
      Potsdam, NY 13676

      How patients felt about the care they received at this hospital.

      87%
      Patients said they were given information about recovering at home

      3% higher than the national average

      73%
      Patients said that doctors always listened to them and explained things well

      3% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality