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Dr. Lois Townshend, MD

Dr. Lois Townshend, MD

Ophthalmology*
35+ years of experience

Dr. Lois Townshend, MD is an ophthalmologist in Plymouth, MA and has over 35 years of experience in the medical field. She graduated from JEFFERSON SCHOOL OF NURSING in 1985. She is affiliated with Beth Israel Deaconess Hospital Plymouth. She is accepting new patients.

3.6 Star Rating
Based on 25 reviews 3.6 Star Rating (25 reviews)

Practice

45 Resnik Rd Ste 301 Plymouth, MA 02360
(508) 747-4748

At a Glance

  • Area of Expertise
    Dr. Townshend specializes in the area of Ophthalmology. • See board certifications
  • Friendly Staff
    Patients said the staff was friendly. • See reviews
  • Good Nurse Communication
    Patients said they had good communication with nurses. • See hospitals
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Dr. Townshend's Reviews

Likelihood to recommend Dr. Townshend

3.6
25 ratings, 8 with a written review
5 star
64%
64%
4 star
0%
0%
3 star
0%
0%
2 star
4%
4%
1 star
32%
32%

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poor patient interaction
Dr. Townsend seems rushed, never makes direct eye contact and her answers to questions were not adequate. I even followed up with phone calls for info and never got questions resolved to my satisfaction. Quite frankly her bedside manner leaves a lot to be desired. After 34 years as a medical professional myself I would not recommend her.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Apr 20, 2024
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Knowledgeable Doctor
I was having a slight double vision problem. Dr. Townsend told me she could surgically fix it by adjusting the the eye muscles. She fixed a years old problem in a matter of minutes. I read the reviews about long waits and her rushed demeanor. This is true but she has talents desperately needed in this and other communities. She is worth the wait.
What went well
  • Listened & answered questions
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Appointment was rushed
  • Long wait times
1 other person found this helpful
Helpful
Tom Tetzlaff – Mar 30, 2022
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Dr. Townsend is excellent. I have been going here for years. Wouldn't go anywhere else. She's worth the wait. Thankfully, Diane
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
May 31, 2019
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This Doc is like sunshine on a cloudy day. She’s so warm, engaging & wonderfully personable...you instantly like her. She runs a tiptop, well oiled machine & is definitely an expert in time management. She has a delightful way of making you feel like she remembers you, & the intimate details of your case, without spending much time with you. Dr. Townshend is very wise, her people are expertly trained professionals. If you need a question answered, her staff competently picks up the slack!
What went well
  • Office environment
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Betsey H. Cogliani in Mashpee, MA – Apr 13, 2018
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Avoid this doctor. She triple books and the average wait just to get into a room is an hour. She rushes through the exam. First few years said everything is normal, says see you next year and quickly heads for the door. Our last visit, (and now final) told my child needs glasses for the first time. Before I could ask my first question, she smiled, said it will be great, see you next year, and quickly left the room. Found a professional who shows respect for both myself and my child.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Apr 06, 2018
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Dr. Townshend is very knowledgeable but you always get the feeling she is in a rush. Typically she will spent 5 to7 minutes with you and she's on to her next patient. Good doctors do not do this. She needs to improve her bed side manner and spend more time with her patients.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Long wait times
6 others found this helpful
Helpful
Donald Nolan in Sandwich, MA 02563 – Jan 03, 2018
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Handles issues promptly. Always pleasant. She is quick, but that is what medicine is today.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Mashpee, MA – May 03, 2017
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Treats patients like cattle. Doesn't properly explain risks or options. Staff is great. Stay away from this doc. unless you have no other option.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
15 others found this helpful
Helpful
neil tanger in Chester, VT – Mar 11, 2016
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Eye Health Spotlight

About Me

biography

Dr. Lois Townshend, MD is an ophthalmologist in Plymouth, MA and has over 35 years of experience in the medical field. She graduated from JEFFERSON SCHOOL OF NURSING in 1985. She is affiliated with Beth Israel Deaconess Hospital Plymouth. She is accepting new patients.

  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Jefferson School Of Nursing

    Medical School, 1985
American Board of Medical Specialties®
American Board of Ophthalmology®
- 
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

Focus on Wet Macular Degeneration

Locations

Practice

Associated Eye Surgeons45 Resnik Rd Ste 301 Plymouth, MA 02360
1

Practice

Plymouth Pediatric Associates441 Route 130 Sandwich, MA 02563
2

Practice

Office45 Resnik Rd Ste 304 Plymouth, MA 02360
3

Affiliated Hospitals

  • Beth Israel Deaconess Hospital Plymouth

    275 Sandwich St
    Plymouth, MA 02360

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    80%
    Patients said that nurses always listened to them and explained things well

    5% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality