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Dr. Lisa Kirk, DO

Dr. Lisa Kirk, DO

Family Medicine*
25+ years of experience

Dr. Lisa Kirk, DO is a family medicine physician in Kyle, TX and has over 25 years of experience in the medical field. She graduated from University of North Texas Health Science Center Texas College of Osteopathic Medicine in 1996. She is affiliated with Ascension Providence Hospital. She is accepting new patients and telehealth appointments.

2.2 Star Rating
Based on 43 reviews 2.2 Star Rating (43 reviews)

Practice

1101 Bunton Creek Rd Kyle, TX 78640
Telehealth available

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Dr. Kirk's Reviews

Likelihood to recommend Dr. Kirk

2.2
43 ratings, 19 with a written review
5 star
21%
21%
4 star
7%
7%
3 star
2%
2%
2 star
7%
7%
1 star
63%
63%

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Dr. Kirk is never available for patients. She puts NP’s in with patients. The office is so disorganized and focuses on the spa branch of the practice that I would no longer recommend this practice for regular medical care. It’s almost impossible to get refills completed for prescriptions before you run out of your meds and have to go days with no medication. The portal system has never worked. The office rarely calls you back. You have to continue to call and Hope a person answers. They charge your insurance for things not really done. For example, they asked me 2 questions about depression and then billed for a 30 minute mental health screening. That had nothing to do with why I was in the office. They charge for covid screening when it’s simply a page with 10 questions about Covid exposure. I could go on. I’d recommend to find other medical treatment.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Kate – Feb 21, 2023
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Horrible
I feel like they are trying to herd cattle at every appt. Staff could definitely use some common curtesy lessons. She will exhaust all insurance and then proceed to tell you to pay in cash. What a set up. Not sure how she is still open. You don't even see Dr. Lisa Kirk, EVER. But it sure is her clinic. Will never go back again.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Unhappy patient – Jan 29, 2022
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You do not call back!,,Breezy is inept!
What went well
No results
What could be improved
No results
Helpful
Dawn Lynn – Sep 11, 2021
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Went to her clinic for 10 yrs and never saw her after the first couple years. Runs excessive lab tests and pushes as many tests and visits as they can to get your insurance money. She always had the PAs do everything, and those changed more often the last couple years, and the quality of them seemed to be getting less competent. The last one gave me advice which did not sound like a good idea so I left, and my current doctor agreed.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Office environment
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Walter P – Apr 04, 2021
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You will only make the doctor wants and then be assigned to her staff for all subsequent appointments in your care. It speaks volumes that you aren’t cared for when you can’t even leave a message after hours and you are not feeling well. Please do not select this physician as she is absent from your care and treatment plan 100% percent
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
3 others found this helpful
Helpful
Oct 13, 2020
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The worst experience at a doctor's ever. Dr. Kirk's office ordered some lab work for me that they said was going to cost me $120 out of pocket. Then, I received a bill from the lab for $550 for the same work. Then began six months of contacting Dr. Kirk's office, getting their promises that they would talk to the lab. Finally, months later, I received a debt collection notice. Dr Kirk's office had never resolved the issue with their lab. When I called Dr. Kirk's office to discuss it with the office manager, she said she didn't have time to talk with me and was reachable via email. After 6 months of going back and forth with her office—politely, I might add—that was an unbelievable brush-off.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
H – Jun 04, 2020
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I feel myself an unwanted person in her office. My waiting time is way too long. RN nurses always change. Under 2 years only once l saw the dr for 2 minutes.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Nov 08, 2019
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I have been going to Dr. Kirk's office for 8 months. I've seen her in person once. When I've tried to make appointments with her, I've arrived at the office and been seen by the nurse. I've contacted this office multiple times to arrange for appointments and they've never responded--I've actually had to hound them to schedule appts. It's really shocking. I've never encountered such a disorganized office in my life and certainly don't feel as if my case is being taken seriously.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
H – Oct 18, 2019
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The entire Brazos Integrative Medicine Team is PHENOMENAL. Mrs. Wilkinson literally is by far the most amazing Nurse Practitioner that I have had the privilege of seeing. Their entire team is through and attentive. Every need is met and held to a high standard. They have made some big changes lately, I I have loved every second of my experience with them. You would be lucky to be treated and cared for at this facility. Dr. Kirk was also extremely kind and I appreciate her taking the time to meet me and understand my concerns. The team they have there is wonderful. Hightly, HIGHLY recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Aug 30, 2019
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I have confidence in Dr. Kirk and her staff. They are very thorough and have provided good care and follow up with me. I've noticed positive changes in the front office. The atmosphere and people working there are courteous and helpful.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Jun 09, 2019
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Dr Kirk is excellent! I drive in from an hour away to see her. Her staff are quick, friendly and professional, and her clinic is well maintained and clean. Definitely recommend!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Erin P in Temple TX – Feb 06, 2019
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To be treated with a modicum of dignity and respect, is not a lot to ask. Dr. Kirk is wonderful but, her staff leaves so much to be desired. They are rude, unprofessional and treat patients as though they are beneath them. I would most definitely not recommend this practice to anyone. They do not care about the patients, ot timely service and if you complain about waiting for your prescription for example, they will make you wait even longer. The staff WILL keep you from seeing the doctor.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Waco, TX – Sep 28, 2018
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I would never recommend this clinic. I did a physical and never saw the doctor. 2 hours to receive an astomincal bill. The lab is not professional, I had to do my labs over due to not drawing them properly. When I came back into have them redraw my labs there was another patient in there for the same thing. These ladies must be inexperienced. All this place is all about taking your money. They sell over expensive supplements and the MA are rude and short. They need to do back ground checka
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Concerned patient in Waco – Jun 13, 2018
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I only shook the doctor's hand and was never examined by her. I only had contact with all her technicians. Whoever prescribed my hormones and thyroid meds could not get them right. I am still receiving bills from obscure hospitals into the thousands. They are just interested how deep my insurance pockets are. Beware!!
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Deb Fokos in Waco, TX – May 16, 2018
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Dr. Kirk and her staff are awesome. Some of the most comprehensive work I have ever encountered. I love being a patient at her office!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Waco – Feb 10, 2018
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I have mixed thoughts on this office. On the one hand, they really work with you on things like expanded thyroid tests, checking vitamin levels & hormone treatments. On the other hand there are things that annoy me so much. Like waiting 45 minutes to have blood drawn when you're the first appointment of the afternoon (were they still at lunch? One can only wonder). No extended hours for working folks. The fact that you can rarely see the doc...only the NP. But I stay with her for the positives
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
4 others found this helpful
Helpful
Waco, TX – Sep 11, 2017
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Overall, I'm extremely dissatisfied with the level of professionalism and timeliness that dr. Lisa Kirk and her team have shown.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Woodway, TX – Aug 23, 2017
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I love the professionalism presented at Dr. Lisa Kirk's office. The level of PREVENTATIVE care she provides is unmatched and she doesn't want to fill our kids with harmful toxins (AKA vaccines) like all of the other bought and paid for doctors in Waco. I've been searching for a doctor who wants to treat the problem instead of masking the symptoms with medicine and I finally found her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Alyssia in Hewitt, TX – Jun 22, 2016
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Whether trying to shill vitamins or offering skin care you never feel like the patient comes first in this practice. Getting prescriptions filled is an embarrassing ordeal. Wait times are long and you usually end up seeing one of the nurse practicioners.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Long wait times
12 others found this helpful
Helpful
Jan 21, 2016
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About Me

biography

Dr. Lisa Kirk, DO is a family medicine physician in Kyle, TX and has over 25 years of experience in the medical field. She graduated from University of North Texas Health Science Center Texas College of Osteopathic Medicine in 1996. She is affiliated...read more
  • Family Medicine

  • Integrative Medicine

  • Functional Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • American Board Of Anti-aging And Regenerative Medicine

    Fellowship Hospital, 2014
  • Columbia Medical Center- Dallas Southwest

    Internship Hospital, 1997
  • University Of North Texas Health Science Center Texas College Of Osteopathic Medicine

    Medical School, 1996
  • Texas Tech University

    Undergraduate School, 1992
American Osteopathic Association®
American Osteopathic Board of Family Physicians
Family Practice
Family Practice/OMT
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office1101 Bunton Creek Rd Kyle, TX 78640
1

Practice

Medical Parkway Family Practice LLP318 Richland West Cir Ste A Waco, TX 76712
2

Affiliated Hospitals

  • Ascension Providence Hospital

    6901 Medical Pkwy
    Waco, TX 76712
    Recipient of 3
    hospital awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality