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Dr. Lisa Keithley, MD

Dr. Lisa Keithley, MD

Family Medicine*

Dr. Lisa Keithley, MD is a family medicine physician in Elkridge, MD. She is affiliated with UM Baltimore Washington Medical Center. She is accepting new patients and telehealth appointments.

4.1 Star Rating
Based on 43 reviews 4.1 Star Rating (43 reviews)

Brought to you by and affiliated with

MDVIP - Elkridge, MD

Locations

MDVIP - Elkridge, MD

MDVIP - Elkridge, MD8186 Lark Brown Rd Ste 203 Elkridge, MD 21075
1
Patient Favorite Award

Dr. Keithley is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Area of ExpertiseDr. Keithley specializes in the area of Family Practice. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalAmerica's 250 Best Hospitals Award™ See hospitals

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Dr. Keithley's Reviews

Likelihood to recommend Dr. Keithley

4.1
43 ratings, 17 with a written review
5 star
74%
74%
4 star
2%
2%
3 star
0%
0%
2 star
2%
2%
1 star
21%
21%

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So attentive and knowledgeable
This year I have had every illness - with a few trips to the ER. Dr. Keithly has been available every time I called. She has even called me when I was in the ER - a Saturday night. She’s called me on the weekend to go over test results. She answered my call when she’s at the airport, to go over meds and order meds for me. She is always there and always attentive.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 20, 2025
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Very Thorough and Personable
Dr Keithley is pleasant to deal with, really listens and is very thorough in her health care recommendations.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
K Shively – Jan 31, 2025
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Wellness Check
I have never had a doctor who was so thorough. Dr. Keithley took her time and I felt very confident with her answers to all my questions (and I had A LOT of questions). Dr. Keithley really cares about her patients and it shows. Her staff is lovely and kind as well. I would 100% recommend Dr. Keithley!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 13, 2025
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....unhurried personalized attention to my questions and problems
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 20, 2024
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Listens to you
Dr. Keithley always hears what you have to say. Her and the staff are always professional and caring.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sharon L – Dec 19, 2024
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Annual wellness visit. Started as scheduled. Interaction was excellent. The Doctor got all her suggestions across. First time doing my annual checkup with her, she made me feel very comfortable.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Fred Rothstein – Oct 06, 2024
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Makes unfounded assumptions about history
Found her to be uncaring about patient history and patient’s own knowledge of conditions and care. She was not willing to listen. Changed med refills without consent of patient. Condescending. Complained about having to data entry because she did not go to med school to do that. Very very bad fit very abbreviated hours. Not MDVIP quality. Maybe ok for young families.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Long wait times
Helpful
May 21, 2024
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I had a problem with my knees. She examined me and correctly diagnosed the problem. Then she referred me to an orthopedic surgeon.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
May 18, 2021
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Dr Keithley was aware of recent advances in vein treatment, referred me to a great vein specialist who has removed my varicose veins! Dr Keithley was sure my varicosity was a medical condition. Other physicians thought it was merely cosmetic and not covered by insurance. She keeps herself educated for her patients. She also has revised the dosage of a medication that has relieved me of a life long annoying medical condition. I am very grateful and happy to be her patient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Marsha Slone – Aug 11, 2020
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Dr. Keithley starts out good and ask questions but the last couple of visits have ended badly. My daughter was getting a pre op for double foot surgery and Dr Keithley recommended she walks more. Okay not really good advice but not bad enough to stop seeing her. My most recent visit was the worst. I went to her because we were desperate to solve my daughters health issues. Instead of treating us with empathy she made us feel like we were narcotic hunting (we most definitely were not). She referred us to another doctor but couldn't even be bothered to suggest one. Just go see another pediatric specialist (she was our 4th doctor that we've seen looking for answers). If you have a cold and just need the Patient first you are just a number experience then Dr Keithley should be fine but if you need a doctor that is empathetic and caring... find another doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Jan 24, 2020
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Dr. Keithley has set the bar pretty high. I hear about patients rushed through by their physicians - not with Dr. Keithley. She takes her time, listens and asks questions. In this day of complacency, Dr. Keithley works until we have resolve and a proper plan to move forward. I have learned so much from her, including how to take care and be better to myself. Dr. Keithley is honestly my life saver.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Jessica in Annapolis, MD – Dec 12, 2018
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Dr. Keithly is a wonderful doctor. She is very thorough and literally save my life with ability to see between the lines. To boot, she is very personable and professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
JP in Annapolis, MD – Dec 03, 2018
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She's an amazing physician and diagnostition (something rare to find these days). She always takes her time, and - makes sure to call directly to discuss test results and other findings. She's been a Godsend for myself, and I appreciate her care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Tara – Apr 30, 2018
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As a patient of Dr. Keithley's for 5 years I trust her immensely. She always listens to my concerns and discusses with me the direction to move forward with treatment. I have two medical conditions that need to be monitored regularly and she always listens to my concerns. I highly recommend Dr Kiethley.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
6 others found this helpful
Helpful
Severna Park, MD – Feb 02, 2017
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Lisa Keithley is only wonderful when you are a new patient. Once you are established and have visited her a few times, her performance deteriorates exponentially. She was thorough and professional the first time. Last time I had an appointment with her she was 40 minutes late! I had to talk to the nurse and ask what the matter was. She told me I would have an eye test - forgot about it. She decided to talk about my headaches during the visit, and then charged me $150 as a separate office visit!
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
12 others found this helpful
Helpful
Ft George G Meade, MD – Dec 10, 2016
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Dr. Keithley is a very caring, compassionate, knowledgeable physician, She is an excellent diagnostician and communicates well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Allen G in Arnold, MD – Jun 25, 2016
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She listens, she doesn't rush you. She asks the right questions and she is easy to talk to. She has a sense of humor but you know she is incredibly knowledgeable. I like having a Doctor close to my age.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
7 others found this helpful
Helpful
Baltimore, MD – Mar 23, 2016
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About Me

biography

Dr. Lisa Keithley, MD is a family medicine physician in Elkridge, MD. She is affiliated with UM Baltimore Washington Medical Center. She is accepting new patients and telehealth appointments.
  • Family Medicine

  • Concierge Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Drexel University

    Medical School
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Keithley is a patient favorite Family Medicine Physician

    Read our methodology

    Affiliated Hospitals

    • UM Baltimore Washington Medical Center

      301 Hospital Dr
      Glen Burnie, MD 21061
      Recipient of 18
      hospital awards

      America's 250 Best Hospitals Award™ (2025, 2024, 2023)

      Top 5% in the nation for consistently delivering clinical quality

      Surgical Care Excellence Award™ (2024, 2023)

      Top 5% in the nation for consistently delivering clinical quality

      View all awards

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      77%
      Patients said their room and bathroom were always kept clean

      10% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality