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Dr. Lisa Gilbert, MD

Dr. Lisa Gilbert, MD

Internal Medicine*
25+ years of experience

Dr. Lisa Gilbert, MD is an internist in Lexington, MA and has over 25 years of experience in the medical field. She graduated from Albert Einstein College of Medicine in 1996. She is affiliated with medical facilities such as Lahey Hospital and Medical Center, Burlington and Beth Israel Deaconess Hospital-Needham. She is accepting telehealth appointments.

3.3 Star Rating
Based on 17 reviews 3.3 Star Rating (17 reviews)

Practice

482 Bedford St Lexington, MA 02420
Telehealth available

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Dr. Gilbert's Reviews

Likelihood to recommend Dr. Gilbert

3.3
17 ratings, 8 with a written review
5 star
53%
53%
4 star
0%
0%
3 star
6%
6%
2 star
6%
6%
1 star
35%
35%

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Dismissive and unhelpful
Can’t be bothered to take time and help her patients and doesn’t listen. No follow up. No calls back. The reason PCPs aren’t trusted.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Sep 02, 2023
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I trust Dr. Gilbert
Dr. Gilbert has been my PCP for over 15 years. She is extremely knowledgeable and attentive to things that come up and need follow up. She is direct in addressing concerns and yet calming and rational. She has referred me to specialists to check on concerns and yet she has always had a good feel idea about whatever the situation was and communicates with me throughout. She responds to emails and has always answered all my questions or concerns. She has a good sense of humor when the time is appropriate, as she knows me and knows how to assure me and keep me focused and calm. I appreciate Dr. Gilbert, and I'm grateful i was referred to her when my previous doctor left the facility.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Office environment
1 other person found this helpful
Helpful
Brenda – Aug 04, 2022
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Dr, Lisa Gilbert has been my primary care physician for 18 years. She is knowledgeable, responsive and listens carefully. I could not imagine a more effective primary care physician.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jan 07, 2022
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Dr. Gilbert is a knowledgeable and caring primary care practitioner. She has provided care for me for over 15 years. She communicates effectively and responds quickly to questions and concerns. When I have needed to consult a specialist, she has always recommended outstanding practitioners. I trust her and would recommend her without hesitation. As a matter of fact, two of my family members also have her as their PCP.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Dec 22, 2020
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Dr. Gilbert has been my doctor for 15 years. She has helped me through several complicated medical problems. She has always been available for advice. I couldn't have found a better doctor.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
RTM – Mar 09, 2020
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seemed nice in the beginning. But soon she is not listening what I want to express concern. Very stubborn and rushing. Will not recommend.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Woburn, MA – Nov 14, 2017
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I would Not recommend this doctor. It took her a year to realize that my condition was athletes foot and not eczema. Took her six months to give my aunt a referral for an xray for her foot because she didn't think it was broken when it Was. Now she is refusing to refer me to a specialist when I am in serious extreme pain. For ten years she has been telling me I am too young to be in this much pain now that I am older she is claiming she never said that. I have more examples but I'm out of space!
What went well
  • Office environment
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Karen in Lexington Ma – Jun 08, 2017
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I have been seeing Lisa Gilbert for 14 years after having not having regular medical care for years. She's amazing, kind, caring, knowledgable. She has in the past few years really been there for me during some pretty serious serious health crisis. I am now undergoing treatment for breast cancer and although I am seeing specialists, she is always there following my progress and keeping in touch. I would highly recommmend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sharon in Woburn, MA – Apr 28, 2017
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About Me

biography

Dr. Lisa Gilbert, MD is an internist in Lexington, MA and has over 25 years of experience in the medical field. She graduated from Albert Einstein College of Medicine in 1996. She is affiliated with medical facilities such as Lahey Hospital and...read more
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Beth Israel Deaconess Medical Center

    Residency Hospital, 1999
  • Beth Israel Deaconess Medical Center

    Internship Hospital, 1997
  • Albert Einstein College Of Medicine

    Medical School, 1996
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Beth Israel Deaconess Healthcare482 Bedford St Lexington, MA 02420
1

Practice

Office24 Hartwell Ave Ste 204 Lexington, MA 02421
2

Affiliated Hospitals

  • Lahey Hospital and Medical Center, Burlington

    45 Mall Rd
    Burlington, MA 01803
    Recipient of 41
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
  • Beth Israel Deaconess Medical Center

    330 Brookline Ave
    Boston, MA 02215
    Recipient of 10
    hospital awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
  • Emerson Hospital

    133 Old Road To 9 Acre Cor
    Concord, MA 01742
    Recipient of 6
    hospital awards

    Outstanding Patient Experience Award™ (2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Patient Safety Excellence Award™ (2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
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