Dr. Lincoln Olsen, MD

I was a patient of Dr. Fry at JC Urology Clinic. She was leaving the clinic, but she tried to schedule a hospital procedure for me before she left. The hospital couldn't get it scheduled in time, so she got Dr Olsen to do it. He has been nothing but kind and knowledgeable with me. He has continued Dr. Fry's professional take on my condition, and I have nothing but good things to say about both doctors.

I had surgery January 9th and it went well. However, after surgery, I have had no co-operation with the staff, nurses and especially the surgeon. I developed an infection the week before returning from loa. I tried to treat with azo to no avail. As it was a weekend that I went to my SOFHA walkin clinic. I finally got my results and did not have an infection, but was urinating way too often to return to work as a cashier!!! I saw the doctor on February 28th with paperwork for my extended loa. He said he would give it to his nurses. It turns out he did not approve my extended loa because I did not see him 1st. His staff and nurses are the rudest I have ever dealt with in my life!!!!

My husband was referred here from SCCH. The next morning, after in the ER half the night, I called to set up the appt. Was told the scheduler would call me back. Someone calls back and says I am filling out the referral papers and our scheduler will call you back. This was Tuesday morning. By Tuesday evening I called his family physician for another referral. Went to Wytheville today (Friday) and the urologist informs us if we don't get the stones out (one being too large to pass) then it can lead to kidney failure. He could have done the lithotripsy yesterday but now he has to wait until this Thursday for the lithotripsy machine and pray one does not get lodged. Never even heard back from this office and my husband was sent home from SCCH with a catheter strapped to his leg for 5 days already.

Normally, I only leave 5-star reviews and ignore the negatives but people need to be told what this doctor is like. I got him when referred to his clinic. His bedside manner is not the best, but oh well. I was there for kidney issues, not warm fuzzies. He is very unapproachable, and even in serious follow-up, has staff call who cannot even answer questions! After nearly dying in WI in 2015 of sepsis from a stone, this doctor did two lithotripsies on me in TN in 2019 and 2020 and follow-ups did not even include blood draws for kidney function, etc. I was told they do not do that. His care and communication the entire time was less than desirable and do not even get me started on the office staff there. Terrible, just terrible. I do not have enough space left to address that. Read other people's comments! Also, I tried to tell him I had a sepsis building again after the second lithotripsy and he dismissed that. I ended up in ICU a few months later with kidney sepsis! STAY AWAY!

Dr. Olsen is pretty good but his staff... His nurse won't return phone calls. The only way to get her attention is to actually go to the clinic. Then after another WEEK waiting for urine test results to confirm an infection (because they won't do anything until they know what the infection is), sorry but the lab seems to have misplaced your sample. No returned phone calls, lost test samples, who's running this zoo?

This man figured out my wife terrible pain scale 10 pain for 10 years. Its I.C. a very hard to treat condition.The Botox injections he gave my wife are starting to work now after 7 days. Hat's off to him,and the fine people at Franklin Woods hospital.

Has the most inconsiderate staff I have ever seen or they are just lazy and dumb. An E R doctor called Dr. Olsen to get me an appointment, Dr. Olsen told him to have me contact his office Wednesday and he like to see me Monday after Thanksgiving holiday. I called his office or the Urology Clinic he works in and they told me they have to have a referal, I told them that Dr Olsen told me to come in Monday the 28th anyway I called them 4 times on Wednesday and they told me they would call back.