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Dr. Layla Wren, MD

Dr. Layla Wren, MD

Family Medicine*

Dr. Layla Wren, MD is a family medicine physician in Gadsden, AL. She is affiliated with Gadsden Regional Medical Center. She is accepting telehealth appointments.

3.9 Star Rating
Based on 31 reviews 3.9 Star Rating (31 reviews)

Practice

403 Bay St Gadsden, AL 35901
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Wren specializes in the area of Family Practice. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Quiet Hospital
    Patients said the hospital this doctor practices at is quiet. See hospitals
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Dr. Wren's Reviews

Likelihood to recommend Dr. Wren

3.9
31 ratings, 22 with a written review
5 star
71%
71%
4 star
0%
0%
3 star
3%
3%
2 star
0%
0%
1 star
26%
26%

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Office Staff so Rude
Called after being assigned by my Insurance Company to this physician as she was taking new Patients, the person that answered the phone was so rude, I asked to speak to the manger she laughed and stated it won’t do you any good I’m the manager . I asked about why my Insurance had just assigned me and told me to call and make my appointment She said who’s your Insurance I said Humana she said Oh God Well we are not taking Patients so looks like you need to call them don’t it . If this is the concern they have or show , as a Retired Healthcare Professional I am expecting a lot of Pt Conditions and Lab Values and Vitals are also ignored and the Patients are at Risk The Physician is responsible for the actions and type of employee they have . Sounds like I’m lucky not to have my health put in Risk at this Facility
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Feb 03, 2025
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Great Doctor and office
Dr. Wren is always helpful and listens to my needs as a patient. I feel comfortable each visit and feel I am getting the best care. Her staff is very friendly and professional as well. So glad she is my general doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Linda – Mar 23, 2023
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Best family doctor I’ve ever had. Very caring and attentive. Very personable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Chad Jones – Apr 10, 2022
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Dr. WREN AND HER STAFF ARE PROFESSIONAL AND FRIENDLY. THEY TAKE TIME TO TALK ABOUT HOW YOU ARE FEELING AND ANY PROBLEMS YOU MIGHT HAVE.
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
David – Jun 01, 2021
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Dr. Wren is always friendly and listens to what I say. She goes quickly to the heart of my problem. She is knowledgeable and professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
May 28, 2021
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Very informative visit
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Minnie Hill – May 26, 2021
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Dr Wren and her staff give the best care and time to me. She listens to me about what is going on with me to give me the best treatment. She has even called me in the evening and on weekends with test results. When I think about a doctor back in the day that made house calls I think of her and her staff. They are like family. As long as she is in practice she will be my family doctor.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
1 other person found this helpful
Helpful
Gerri Denson – May 22, 2021
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Dr. Wren is the most knowledgeable professional efficient doctor I’ve ever been to. She actually listens
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Paula Davis – May 21, 2021
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I can always count on Dr Wren to listen to my concerns, offer pros/cons for treatment solutions and allow me to have input.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
May 21, 2021
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She listens, is compassionate, and is very cognizant of all your medical needs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jackie wade – May 17, 2021
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Covers all health problems I've had to make sure no new problems have begun, discusses care plans we talked about before. All staff are efficient and courteous. Clean, uncluttered environment. Easy to get an appointment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Pat Mangrum – May 13, 2021
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Dr. Wren and her staff are wonderful! She is very accessible and most importantly when you are there for a visit she listens and asks questions. You never feel like she is trying to get on to the next patient. She is extremely smart, knowledgeable and compassionate. Dr. Wren has been our family doctor pretty much since she started practicing. We are thankful that she is our family doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jon Paul Campbell – Apr 27, 2021
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Dr. Wren is a very personable doctor & always seems concerned about me. She always listens to my concerns. I am very pleased with her as my primary care physician. Her office staff are also pleasant & helpful.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Mar 18, 2021
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Absolutely love Dr. Wren! She’s caring and compassionate and always takes time with you. She is the best primary care physician I’ve ever been to! The staff is great, always friendly and helpful. My husband and I both go to Dr Wren and couldn’t be more pleased. She always has a smile and treats you like you’re the only patient she’s seeing. So glad we found her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Tina Stokes – Mar 17, 2021
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Absolutely love her and her staff. Dr Wren has been our doctor since we moved here. She takes the time to listen to you and how you feel before she makes her diagnosis. I have always hated going to the doctor but now I feel like I'm going to visit friends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Mar 10, 2021
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Wonderful experience every time. Dr. Wren is compassionate and never rushes us out the door. Her staff is great too. We had a uper quick and easy COVID tests for 3 of my family members this year.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Feb 27, 2021
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I’m so thankful for Dr Wren and her staff. She has been my mother’s primary physician since she was diagnosed with lung and brain cancer. Dr Wren has been very accessible to answer any questions that we have had at any point throughout her treatment. Her entire staff has been so friendly and willing to take extra time to make sure we understand referrals and medications as Mom continues to fight. Words cannot express how grateful we are to have her with us thru this time
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
A Barkley – Feb 29, 2020
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Dr Wren is the best family doctor I have ever had! She is and has always been very caring and concerned. She listens and spends as much time as it takes to find out what is wrong. Always has a smile and treats you like she really cares (and she does care). Her staff is also wonderful! I just can’t say enough about Dr. Wren and her Staff.., Professional, personable, caring, and get to the root of the problem. You just can’t find a better family doctor!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Pamela (Sue) Morton – Feb 25, 2020
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No other words than absolutely horrible. Last summer/fall, she dismissed and failed to properly work up my mother’s anemia and chest pain; this past year, she subsequently passed away from mesothelioma. She was also extremely rude (i.e. due to a miscommunication in scheduling, told my mother “You’ve a few minutes, tell me what’s wrong with you quickly”). As a medical professional myself, I advise you to please seek care elsewhere. If it were up to me, this woman would lose her medical license.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Dec 12, 2018
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This doctor has no patient relation skills. She is rude and beratates the staff of the clinic. She let's her personal problems interfere with her ethical treatment of patients.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
9 others found this helpful
Helpful
S in Montgomery, AL – Apr 18, 2017
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About Me

biography

Dr. Layla Wren, MD is a family medicine physician in Gadsden, AL. She is affiliated with Gadsden Regional Medical Center. She is accepting telehealth appointments.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Bay Street Clinic LLC403 Bay St Gadsden, AL 35901
1

Practice

Premise Health of Alabama Medical P.C.851 Goodyear Ave Gadsden, AL 35903
2

Affiliated Hospitals

  • Gadsden Regional Medical Center

    1007 Goodyear Ave
    Gadsden, AL 35903
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    81%
    Patients said they were given information about recovering at home

    3% lower than the national average

    75%
    Patients said that doctors always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality