background
background
Dr. Lauren Franklin, MD

Dr. Lauren Franklin, MD

Family Medicine*

Dr. Lauren Franklin, MD is a family medicine physician in Crestview, FL. She is affiliated with medical facilities such as Ascension Sacred Heart Emerald Coast and Ascension Sacred Heart Pensacola. She is accepting new patients and telehealth appointments.

4.5 Star Rating
Based on 17 reviews 4.5 Star Rating (17 reviews)

Practice

550 Redstone Ave W Ste 200 Crestview, FL 32536
Telehealth available

Compare Dr. Lauren Franklin, MD with other Family Medicine Physicians near you

Patient Favorite Award

Dr. Franklin is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

Experience Check

Search for experience in a specific area

Dr. Franklin's Reviews

Likelihood to recommend Dr. Franklin

4.5
17 ratings, 12 with a written review
5 star
88%
88%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
12%
12%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Excellent physician & staff
I’ve been seeing Dr Franklin for several years . She is an excellent physician who still retains the rare patient-physician relationship of the past. It’s hard to find this combination in todays world of medicine. Her nurse, Diane, has the same philosophy as well.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kathy – Mar 22, 2025
×Post a ResponseAre you Dr. Franklin?
I highly recommend Dr. Franklin.
She is the most thorough doctor I have ever used. She is a great listener, and wants to help you. I have the utmost respect for her as a doctor and a person.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sue – Dec 14, 2024
×Post a ResponseAre you Dr. Franklin?
Terrific doctor! Very pleased.
Dr Franklin does what many, if not most, Doctors do not do, she really listens to her patients, is supportive, and is very patient. I feel fortunate to have Dr. Franklin as my Primary Care Physician, she is wonderful! I believe she is a valuable asset to our community. I am an older person and have seen a few Dr.'s in my time, she is at the top of the list. I am grateful to have Dr. Franklin as my Primary Care Physician; I highly recommend her to anyone in need of a good Doctor!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 10, 2024
Thank you for your kind words! We believe that... Read More
×Post a ResponseAre you Dr. Franklin?
Fantastic doctor
Dr. Franklin is an amazing doctor, I worked in the healthcare field for over 30 yrs. and I have to truly say she is the best of all the doctors that has either cared for me or I work with. She and Diane are a great team. I love them both.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jacqueline Brown – Mar 05, 2024
×Post a ResponseAre you Dr. Franklin?
Patient Care
Dr. Franklin is an amazing doctor and has taken care of my family for the last 3 years. Very glad we found her for our family doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Apr 04, 2023
Thanks for the great feedback! We will be sure to... Read More
×Post a ResponseAre you Dr. Franklin?
Dr. Franklin and Diane are AMAZING!
Dr Franklin and her amazing nurse Diane are wonderful. They truly care for their patients. They go above and beyond every time we are in there and help not only myself but my family get better or give us the resources to we need to get better. All around amazing PROVIDER! Great personality, patience and compassion.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Jan 22, 2023
So glad to hear your positive feedback! Thank you... Read More
×Post a ResponseAre you Dr. Franklin?
Great doc
Dr Franklin takes time to explain why we need to something and makes sure we really understand what is going on with our health
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
May 20, 2022
×Post a ResponseAre you Dr. Franklin?
Amazing Doctor! Rarely does one find such a caring, brilliant, approachable Physician as D.r Franklin. Highest recommendation without any reservation.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Greg Staviski, M.D. – Jan 26, 2022
Thank you for your kind words and this wonderful... Read More
×Post a ResponseAre you Dr. Franklin?
Listens to your concerns. Has even called to check on me after hours
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jane Lambert – Jun 11, 2021
×Post a ResponseAre you Dr. Franklin?
I love Dr. L. Franklin & her nurse Diane. They have my complete trust. They truly care about their patients and take care of them. How nice to have a physician & nurse that has my trust. May God bless and keep them.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Norma Pennington – Apr 30, 2020
×Post a ResponseAre you Dr. Franklin?
The most caring Doctor I have had in my years. She's not one to settle but one to find the answers, I owe my complete respect as a person n Doctor
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Edward Bechard in Crestview, FL – May 15, 2018
×Post a ResponseAre you Dr. Franklin?
I would not recommend Dr. Franklin. She is never in the office and my appointments are constantly rescheduled the same day or 24 hours prior to scheduled appointments. I regularly wait over an hour in the waiting room and another 45 minutes in a room. She also has ordered tests without informing me prior to ordering them.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
14 others found this helpful
Helpful
Crestview FL – Apr 14, 2016
×Post a ResponseAre you Dr. Franklin?

Leave a review

How was your experience with Dr. Franklin?

About Me

biography

Lauren B. Franklin, MD, is a family medicine doctor with Ascension Sacred Heart in Crestview, FL. She provides primary care for minor illness and injuries, preventive health screenings, routine check-ups and vaccinations. Dr. Franklin listens to...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Med

    Residency Hospital, 1998
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Franklin is a patient favorite Family Medicine Physician

    Read our methodology

    Insurance Check

    Search for your insurance carrier and choose your plan type

    Locations

    Practice

    Office550 Redstone Ave W Ste 200 Crestview, FL 32536
    1

    Affiliated Hospitals

    • Ascension Sacred Heart Emerald Coast

      7800 US Highway 98 W
      Miramar Beach, FL 32550
      Recipient of 1
      hospital award

      Outstanding Patient Experience Award™ (2024)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      89%
      Patients said they were given information about recovering at home

      2% higher than the national average

      84%
      Patients would recommend the hospital to friends and family

      15% higher than the national average

      View all patient feedback
    • Ascension Sacred Heart Pensacola

      5151 N 9th Ave
      Pensacola, FL 32504
      Recipient of 11
      hospital awards

      Patient Safety Excellence Award™ (2025, 2024, 2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      76%
      Patients said that doctors always listened to them and explained things well
      View all patient feedback
    • North Okaloosa Medical Center

      151 E Redstone Ave
      Crestview, FL 32539
      Recipient of 1
      hospital award

      Patient Safety Excellence Award™ (2025)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      82%
      Patients said they were given information about recovering at home

      2% lower than the national average

      75%
      Patients said that nurses always listened to them and explained things well
      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality