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Dr. Laura Tom, MD

Dr. Laura Tom, MD

Cosmetic, Plastic & Reconstructive Surgery*
10+ years of experience

Dr. Laura Tom, MD is a plastic surgeon in Washington, DC and has over 10 years of experience in the medical field. She graduated from Yale School of Medicine in 2011. She is affiliated with MedStar Washington Hospital Center. She is accepting new patients and telehealth appointments.

3.6 Star Rating
Based on 25 reviews 3.6 Star Rating (25 reviews)

MedStar Health: Plastic Surgery at MedStar Washington Hospital Center

106 Irving St NW Ste 3400 Washington, DC 20010
Telehealth available

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Dr. Tom's Reviews

Likelihood to recommend Dr. Tom

3.6
25 ratings, 21 with a written review
5 star
60%
60%
4 star
8%
8%
3 star
0%
0%
2 star
0%
0%
1 star
32%
32%

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Do NOT go to Dr. Tom
Had a horrible experience with Dr. Tom and her office. She was 1.5 hours late to my Telehealth appointment, communicating with her staff was a nightmare, and I went to 3 months of PT and 2 appointments with her for my insurance to deny my coverage for my plastic surgery. She had assured me that I would have no problem getting insurance to approve my procedure, and then when they wouldn't, her office offered no help, and they refused to accept out of pocket payment for my procedure -- despite Med Star saying that every office of theirs does. Please find a private provider and do NOT go to Dr. Tom. I have never left a bad review in my life, but I feel I need to warn others of Dr. Tom and the Med Star plastic surgery office.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Apr 28, 2025
We take your concerns very seriously and will... Read More
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Dr. Laura Tom is simply amazing. I met her during the worst time of my life and it is because of her and her beautiful talent that I am here. She returned to me, in part, that which fortune took, or tried to take. For that, I am eternally grateful to Dr. Tom many universal blessings to Dr. Tom, and her wonderful team.
What went well
  • Listened & answered questions
What could be improved
No results
Helpful
Oct 30, 2024
Thank you for sharing your experience! We’re... Read More
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I was extremely happy with my visit
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Sep 24, 2024
We are committed to delivering the highest... Read More
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I was very surprised at every phase of treatment!
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Jul 25, 2024
We’re thrilled to hear that you had such a... Read More
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Dr Laura Tom showed concern for me, my medical issue and my questions. She listened. I would highly recommend her
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Jul 12, 2024
Thank you for your review and recommendation.... Read More
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I love the interaction with Dr. Tom. She has positive energy.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
May 22, 2024
We're glad to hear that you had such a positive... Read More
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Dr Tom is the kind of doctor that I was hoping for!Attentive, friendly and answered all my concerns with reassuring information that I needed!
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
May 08, 2024
Hi, thank you for your review and feedback. We... Read More
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Dr Tom was extremely thorough from my very first consultation up through my graduation.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
May 08, 2024
Hi, thank you for your review and feedback. We... Read More
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Excellent
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Mar 27, 2024
Thank you for your review and feedback, and for... Read More
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Once I was able to see Dr.Tom, I was pleased with our conversation and plan going forward.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Mar 18, 2024
We're thrilled to hear about your positive... Read More
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Always treated w/care in timely matter.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Feb 23, 2024
Thank you for your kind words! We are thrilled to... Read More
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Never again
This review is on behalf of my sister who has undergone surgery by Dr Tom. My entire family is mortified by the extent of agony, distress, damage, disrespect my sister has been put through by Dr Tom.She has suffered so much complications and Dr. Tom does not even acknowledge or take responsibility for her botched surgery. Dr Tom did not see my sister or the family post surgery and there was no follow up except for one visit. After that my sister has been followed by nurse practitioner who answers to all my sisters and mothers questions by saying she does not know the answer, and she was not in the surgery. My sister is a strong woman but she is now destroyed physically, mentally , and emotionally in the hands of Dr Tom. Where is the justice or care ? Where is compassion ? Why would a doctor act more like a butcher than a doctor ? Why would DrTom destroy another woman's body and use human body for teaching Students. This is warning for all women be aware of this Doctor. Stay clear!!!!
What went well
No results
What could be improved
No results
12 others found this helpful
Helpful
Never again – Nov 06, 2023
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Very bad experience with Dr. Laura Tom. Doctor has a very bad technique and terrible and bad attitude. Please don't use her. You will be sorry just as I am sorry for going to her.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
7 others found this helpful
Helpful
Never again – Oct 31, 2023
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*Dr. Tom is the best!
What went well
No results
What could be improved
No results
Helpful
May 04, 2023
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Doctor listened, examined me, gave me her recommendations
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Sep 01, 2022
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Excellent experience
What went well
  • Explained conditions well
What could be improved
No results
Helpful
Aug 10, 2022
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Very professional. Answered all concerns
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
May 26, 2022
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*Dr. Laura Tom is a wonderful person/doctor. She did exactly like she said!!! I love my breast!!! I have recommended her to my friends & family.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Apr 12, 2022
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surgical procedure
She did my panniculectomy and it was a success, my incision is neat and healed quickly, and her bedside manor was very pleasant even during the last few month of her pregnancy. My only complaint is that the office is short staffed and it has taken longer for a response than before
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
6 others found this helpful
Helpful
Mar 16, 2022
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*Dr. Tom answered all my questions.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Feb 15, 2022
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About Me

care philosophy

Dr Laura Tom is a plastic and reconstructive surgeon at MedStar Washington Hospital Center, specializing in microsurgery, lymphedema treatment, and complex reconstruction. She treats conditions such as skin cancer, wounds, hernias, and limb swelling....read more

biography

Dr. Laura Tom is a plastic and reconstructive surgeon at MedStar Washington Hospital Center, specializing in microsurgery, lymphedema treatment, and complex reconstruction. She treats conditions such as skin cancer, wounds, hernias, and limb swelling....read more
  • Cosmetic, Plastic & Reconstructive Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Hospital De La Santa Creu I Sant Pau

    Fellowship Hospital, 2018
  • University Of Washington Medical Center, Seattle

    Residency Hospital, 2017
  • Yale School Of Medicine

    Medical School, 2011
American Board of Medical Specialties®
American Board of Plastic Surgery®
Plastic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

MedStar Health: Plastic Surgery at MedStar Washington Hospital Center

MedStar Health: Plastic Surgery at MedStar Washington Hospital Center106 Irving St NW Ste 3400 Washington, DC 20010
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