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Dr. Laura Crandall, DO

Dr. Laura Crandall, DO

Internal Medicine*
20+ years of experience

Dr. Laura Crandall, DO is an internist in O Fallon, IL and has over 20 years of experience in the medical field. She graduated from A. T. Still University Kirksville College of Osteopathic Medicine in 2004. She is affiliated with medical facilities Memorial Hospital Belleville and HSHS St. Elizabeth's Hospital. She is accepting new patients and telehealth appointments.

4.2 Star Rating
Based on 6 reviews 4.2 Star Rating (6 reviews)

Practice

1167 Fortune Blvd O Fallon, IL 62269
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Crandall specializes in the area of Internal Medicine. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
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Dr. Crandall's Reviews

Likelihood to recommend Dr. Crandall

4.2
6 ratings, 4 with a written review
5 star
67%
67%
4 star
17%
17%
3 star
0%
0%
2 star
0%
0%
1 star
17%
17%

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Dr Crandall spent a lot of time to make she understood all my medical history and was very receptive to questions. Staff was efficient and done what they’re needed to do; no problems.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Jan in IL – Jun 26, 2019
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The whole office is great. Very caring and want me to be the best me. If I need to be seen I can be seen same day or next, nurse practitioners are very good and helpful. Staff is efficient. Not your typical medical office. Go check them out.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Apr 28, 2019
×Post a ResponseAre you Dr. Crandall?
Very caring doctor and staff. They take whatever time required to listen to my issues and explain the diagnosis. Wait time is minimal and staff always efficient and pleasant.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Shiloh, IL – Jan 08, 2019
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The Medical staff is great its the office staff that makes this office horrible for customer/patient service. Remember-this review is for the office staff only!! Lack of caring of patient needs, lack of communication and follow-up to patients and also each other. Repeatedly messed up my prescriptions-referrals are not being sent! Phones don't work more than 1/2 the time! I have changed Doctor's because of the poor clerical service received at this office
What went well
  • Office environment
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
6 others found this helpful
Helpful
Belleville, IL – Sep 07, 2017
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About Me

biography

Dr. Laura Crandall, DO is an internist in O Fallon, IL and has over 20 years of experience in the medical field. She graduated from A. T. Still University Kirksville College of Osteopathic Medicine in 2004. She is affiliated with medical facilities...read more
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • St John Detroit Riverview Hospital

    Residency Hospital
  • A. T. Still University Kirksville College Of Osteopathic Medicine

    Medical School, 2004
American Osteopathic Association®
American Osteopathic Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Unavail1167 Fortune Blvd O Fallon, IL 62269
1

Affiliated Hospitals

  • HSHS St. Elizabeth's Hospital

    1 Saint Elizabeth Blvd
    O Fallon, IL 62269
    Recipient of 4
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    81%
    Patients said that nurses always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
  • Memorial Hospital Belleville

    4500 Memorial Dr
    Belleville, IL 62226
    Recipient of 3
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    81%
    Patients said that nurses always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality