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Not a good experience

My dr retired so I had a first time appointment with this Dr to establish care and the minute she sat down preceded to tell me she didn't like a med (Lorazepam) I have been taking for 2 years and would be taking me off of it. Didn't bother to even get to know me first. Terrible encounter that accomplished nothing but triggering my ptsd and anxiety. :(

What went well

Appointment scheduling
Staff friendliness
Wait times

What could be improved

I didn't feel respected
Didn't listen or answer questions
Didn't explain conditions well
Appointment was rushed
Didn't trust the provider's decisions

2 others found this helpful

Helpful

Apr 19, 2024

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About Me

biography

Dr. Krystal Sood, MD is an internist in Walnut Creek, CA.

Internal Medicine

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