background
background
Dr. Kristy Thurston, MD

Dr. Kristy Thurston, MD

Colorectal Surgery*

Dr. Kristy Thurston, MD is a colorectal surgeon in West Hartford, CT. She is affiliated with Hartford Hospital. She is accepting new patients and telehealth appointments.

4.9 Star Rating
Based on 10 reviews 4.9 Star Rating (10 reviews)

Hartford HealthCare Medical Group

65 Memorial Rd Ste 500 West Hartford, CT 06107
Telehealth available

Make an Appointment

At a Glance

  • Area of Expertise
    Dr. Thurston specializes in the area of General Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ See hospitals
ADVERTISEMENT
healthgrades-rx

Save money with free prescription discounts

Optum Perks and Healthgrades are subsidiaries of RVO Health.

Experience Check

Search for experience in a specific area

Insurance Check

Search for your insurance carrier and choose your plan type

Dr. Thurston's Reviews

Likelihood to recommend Dr. Thurston

4.9
10 ratings, 3 with a written review
5 star
90%
90%
4 star
10%
10%
3 star
0%
0%
2 star
0%
0%
1 star
0%
0%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

THE Best!
I have been a patient of Dr Thurston's for 5 years. Just recently, I was referred to her by my IBD specialist as my J-Pouch had failed and was no longer working. She answered all of my questions about my upcoming surgery and she made sure I was scheduled for surgery a short 3 weeks later. She is a perfectionist, who prides herself on being meticulous and has an amazing beside manner. The team of PAs, NPs, WOC RNs, and other staff that support her are also out of this world. I have never felt so heard, cared for, and supported in my 26 years with Crohn's disease.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 28, 2025
×Post a ResponseAre you Dr. Thurston?
Very professional and informative yet understanding and compassionate . The discussion was frank and understandable but in easy to understand language. I did not feel like I was talked down to. Any questions were answered and her staff is top rate. My husband and I were comfortable talking with her. I highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
M Jones – Mar 11, 2022
×Post a ResponseAre you Dr. Thurston?
The BEST colorectal surgeon! Dr. Thurston is thorough and patient. She takes time to listen to the patient's concerns, and does not just limit her focus to one area of concern. She communicates information to other healthcare providers in order to facilitate necessary care from other specialist. Her follow-up and follow through are exceptional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
9 others found this helpful
Helpful
Bloomfield – Nov 06, 2018
×Post a ResponseAre you Dr. Thurston?

Leave a review

How was your experience with Dr. Thurston?

About Me

biography

Dr. Kristy Thurston, MD is a colorectal surgeon in West Hartford, CT. She is affiliated with Hartford Hospital. She is accepting new patients and telehealth appointments.
  • Colorectal Surgery

  • General Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • North Shore Lij Health System

    Fellowship Hospital
  • University Of Connecticut School Of Medicine

    Residency Hospital
  • University Of Connecticut School Of Medicine

    Medical School
American Board of Medical Specialties®
American Board of Surgery®
General Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Hartford HealthCare Medical Group

Hartford HealthCare Medical Group65 Memorial Rd Ste 500 West Hartford, CT 06107
1

Hartford HealthCare Medical Group

Hartford HealthCare Medical Group85 Seymour St Ste 522 Hartford, CT 06106
2
Hartford HealthCare Medical Group376 Tolland Tpke Ste 202 Manchester, CT 06042
3

Hartford HealthCare Medical Group

Hartford HealthCare Medical Group376 Tolland Tpke Ste 202 Manchester, CT 06042
4

Affiliated Hospitals

  • Hartford Hospital

    80 Seymour St
    Hartford, CT 06102
    Recipient of 29
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    Surgical Care Excellence Award™ (2025)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality