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Dr. Kristina Jackson, MD

Dr. Kristina Jackson, MD

Family Medicine*

Dr. Kristina Jackson, MD is a family medicine physician in Danvers, MA. She is affiliated with medical facilities Lahey Hospital and Medical Center, Burlington and Beverly Hospital. She is accepting new patients and telehealth appointments.

3.6 Star Rating
Based on 24 reviews 3.6 Star Rating (24 reviews)

Practice

480 Maple St Ste 204 Danvers, MA 01923
Telehealth available

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Dr. Jackson's Reviews

Likelihood to recommend Dr. Jackson

3.6
24 ratings, 7 with a written review
5 star
58%
58%
4 star
8%
8%
3 star
0%
0%
2 star
0%
0%
1 star
33%
33%

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Overcharging
Telehealth
I was charged double the normal cost for a telehealth appointment. It was a two minute conversation so I could get antibiotics for a cold. Later, when I saw the bill, I asked why and I was told Dr. Kristina Jackson had researched my situation for a while and I was charged for her time. I just had a cold and needed antibiotics. There was nothing that needed researching. It was an excuse to overcharge.
What went well
No results
What could be improved
No results
Helpful
Apr 09, 2025
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Great doctor!
She is very attentive and caring. Follows up quickly, She doesn't rush through the appointment.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Lydia Volaitis – Jul 27, 2024
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She is good at what she does.
This doctor is to the point and effective. She asks the right questions to find a solution to your problem. She is good at what she does. You can expect a 'Take Care' at the end of your visit.
What went well
  • Listened & answered questions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Carly – Nov 28, 2023
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She always get right back to me!!
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Jan 04, 2022
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Dr. Jackson is amazing. I've been with her for many years. She gives such personalized attention and care. Such a nice person.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Melinda – Dec 29, 2021
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She was wonderful
What went well
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jun 21, 2019
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2015- Office staff are horrible !!! High Turn over rate. Poor record keeping or file updates, little to no call backs, referrals are not done in a timely manner. Practice shares office space with Orthopedic Practice, I won't even see my orthopedic at this location, even though it's closer to home, just to avoid being exposed to the horribleness of the office staff due to its proximity. Yes, it's really that bad, the Dr. takes no steps to improve it. Many other Drs. have left this joint practice
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
13 others found this helpful
Helpful
DXS in Danvers, MA – Jan 21, 2017
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About Me

care philosophy

We are here to take care of what matters most, you. Lahey Health offers access to board-certified specialists in nearly every medical specialty and more than 75 primary care practices in over 30 communities providing you with the full continuum of care, all close to home.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Allegheny University Hsps-forbes Reg, Family Medicine

    Residency Hospital
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Danvers Medical Associates480 Maple St Ste 204 Danvers, MA 01923
1

Affiliated Hospitals

  • Lahey Hospital and Medical Center, Burlington

    45 Mall Rd
    Burlington, MA 01803
    Recipient of 41
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
  • Beverly Hospital

    85 Herrick St
    Beverly, MA 01915
    Recipient of 5
    hospital awards

    Surgical Care Excellence Award™ (2025)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality