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Dr. Kristen Robillard, MD

Dr. Kristen Robillard, MD

Family Medicine*
30+ years of experience

Dr. Kristen Robillard, MD is a family medicine physician in Endicott, NY and has over 30 years of experience in the medical field. She graduated from ALBANY MEDICAL COLLEGE in 1992. She is affiliated with medical facilities Our Lady of Lourdes Memorial Hospital and UHS Binghamton General Hospital. She is not accepting new patients.

4.5 Star Rating
Based on 23 reviews 4.5 Star Rating (23 reviews)

Practice

415 E Main St Endicott, NY 13760
Telehealth available
Patient Favorite Award

Dr. Robillard is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Area of Expertise
    Dr. Robillard specializes in the area of Family Practice. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Surgical Care Excellence Award™ See hospitals
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Dr. Robillard's Reviews

Likelihood to recommend Dr. Robillard

4.5
23 ratings, 15 with a written review
5 star
87%
87%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
13%
13%

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Sincerely a very caring doctor
Dr. Robillard, Heather, the phenomenal woman at the front desk and phenomenal nurse who took my blood, gave me hope back! I have spent the past 6-8 months simply looking for a primary for one referral. Two others could not be bothered after I explained my situation. Dr. Robillard not only put in the referral, but asked me questions no other primary ever has. I honestly walked into their office with zero expectations. After I got back into Chris’ truck, I cried hard. The frustration and sincere terror I have been dealing with was considerably less when I left today, July 14, 2023. THANK YOU ALL for really caring.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kelly Hoyt – Jul 14, 2023
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Best Doctor. She is NO LONGER WITH LOURDES
Dr Robillard is with Preventive Family Care 2352 State Rte 26, Endicott (Town of Maine). She is very thorough, caring and always takes the time to explain everything.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Tina DaBella – Apr 02, 2023
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I see dr. Robillard is no longer in endicott were is she now
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Robert Dellaperuto – Feb 21, 2022
Thank you for taking the time to leave a review.... Read More
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Dr. Robillard is a personable, competent, genuine professional. She listens intently to concerns and utilizes practical and up to date knowledge to craft the treatment plan. Staff are very nice. Highly recommend for primary care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Oct 01, 2021
Thank you for these comments. Your feedback is... Read More
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Dr. Robillard is a wonderful person and knowledgeable physician. Best primary care physician I have see. Her nurse Heather is also great and has such a fun personality and a nice way of putting patients at ease.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
Helpful
Sep 23, 2021
Thank you for your kind words and this wonderful... Read More
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She is one if the best doctors I've ever met!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Christopher Errante – Aug 05, 2021
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She is really great and takes time to listen. She will never rush you. She will do everything she can to help you. I have been with her about 13 years now
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
1 other person found this helpful
Helpful
Jul 09, 2021
Thank you for leaving us these kind comments. Our... Read More
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Dr robillard always listens to my concerns and thoughts. She is very thorough with explaining everything and cares about my health
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Tina DaBella – Jul 09, 2021
Thank you for leaving us these kind comments. Our... Read More
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General checkup to establish Dr. Robillard as my PCP. Very friendly, inquisitive; it was important for her to know me as a person and not a number.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Jun 22, 2021
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Dr Robillard is very attentive and interested - not rushed and very thorough!! Much appreciated!!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Stephen Salmon – Apr 23, 2021
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Dr. Kristen Robillard is an outstanding Physician, knowledgeable, strategic on problem solving, suggest wellness options to improve your health. She's patient, approachable and understanding, I'm blessed to have her as my physician !!! Definitely a 5 star physician !!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Kathleen Pilarski – Jul 31, 2020
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Dr. Robillard is my favorite primary doctor...of course, she is my ONLY primary care doctor, but I love her just the same. Great personality, great service, and she puts up with me. What more could I want?
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Peter P. – Jul 31, 2020
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Dr. Robillard is an extremely caring and thorough doctor with a bedside manner that lets you know she knows what she is doing and that she cares about you. The only problem is she is such a good doctor that it is difficult to get in to see her! Her nurse, Heather, is very much like Dr. Robillard: efficient, caring, thorough, with a touch of humor. The PS, Cherie, completes this trifecta of caring, knowledgeable, and thorough medical caregivers.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
3 others found this helpful
Helpful
Bambi Lobdell – Nov 22, 2017
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Dr. Robillard is a caring, take-charge physician. I went to her for about 10 years and then moved out of state. I would very much like to find a physician as empathetic as she. She never made me feel rushed, paid careful attention to all my concerns and followed through on any issues. Thank you to Dr. Robillard (and to Heather).
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Janet Frederick in formerly Endwell, NY – Jul 14, 2017
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Very friendly, easy to talk to. Answers all questions. Very thorough with examine. Requesting tests to clarify any questions. Heather is awesome too. Dr Robillard took me on as new patient after diagnosis of double pneumonia. Could ask for a more caring physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Johnson City, NY – Mar 12, 2017
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About Me

biography

Dr. Kristen Robillard, MD is a family medicine physician in Endicott, NY and has over 30 years of experience in the medical field. She graduated from ALBANY MEDICAL COLLEGE in 1992. She is affiliated with medical facilities Our Lady of Lourdes...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Albany Medical Center Hospital

    Residency Hospital
  • Albany Medical College

    Medical School, 1992
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Robillard is a patient favorite Family Medicine Physician

    Read our methodology

    Locations

    Practice

    Walk In Endicott415 E Main St Endicott, NY 13760
    1

    Practice

    Dr. Marianne Soden Serjanej DO PLLC2352 State Route 26 Endicott, NY 13760
    2

    Affiliated Hospitals

    • Our Lady of Lourdes Memorial Hospital

      169 Riverside Dr
      Binghamton, NY 13905
      Recipient of 19
      hospital awards

      Surgical Care Excellence Award™ (2025, 2023)

      Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

      View all awards

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      2% higher than the national average

      73%
      Patients said that nurses always listened to them and explained things well

      2% lower than the national average

      View all patient feedback
    • UHS Binghamton General Hospital

      10-42 Mitchell Ave
      Binghamton, NY 13903
      Recipient of 3
      hospital awards

      How patients felt about the care they received at this hospital.

      84%
      Patients said they were given information about recovering at home
      72%
      Patients said that nurses always listened to them and explained things well

      3% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality