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Dr. Kristen Robillard, MD

Dr. Kristen Robillard, MD

Family Medicine*
25+ years of experience

Dr. Kristen Robillard, MD is a family medicine physician in Hamburg, NY and has over 25 years of experience in the medical field. She graduated from State University of New York at Buffalo in 1996. She is affiliated with medical facilities such as Buffalo General Medical Center and Mercy Hospital of Buffalo. She is accepting telehealth appointments.

4 Star Rating
Based on 20 reviews 4 Star Rating (20 reviews)

Practice

4855 Camp Rd Ste 100 Hamburg, NY 14075
Telehealth available
Patient Favorite Award

Dr. Robillard is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

Experience Check

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Dr. Robillard's Reviews

Likelihood to recommend Dr. Robillard

4.0
20 ratings, 10 with a written review
5 star
75%
75%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
25%
25%

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As my Primary, I only see Dr. Robillard once a year for my annual checkup. She is never rushed with me, listens carefully, is thorough, makes thoughtful recommendations. I trust her completely with my health!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sallie Foote – Aug 14, 2020
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Dr. Robillard is always friendly and actually takes the time to talk to you. Doesn't try to hurry your appointment. Makes you feel comfortable.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
1 other person found this helpful
Helpful
Aug 04, 2020
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Dr. Robillard has been my personal care physician for many years and I am completely satisfied with her as my doctor, she is the best. Dr Robillard has always taken time with me and always answers my questions and concerns, Dr. always follow ups with me on any changes she makes with my medications
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Donald D. Hepkins – Aug 04, 2020
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I have been going to this practice for 9 years. Dr Robillard is a great physician - friendly, caring, and able to come up with solutions for medical problems. They are there in the case of emergencies, which is reassuring. Kathleen Schiele, PA is a very competent, smart Provider as well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Marie Cobado – Aug 01, 2020
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I have been seeing Dr Robillard for many years and am extremely happy with my care at this practice, if I was unhappy I would’ve found another doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 31, 2020
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She is my primary doctor, and I couldn't be more happy with her. She is knowledgeable, friendly, and takes whatever amount of time is needed to deal with me during every visit.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
May 12, 2019
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I would rate Dr. Kristen Robillard a 5 star for her professionalism, knowledge, recommendations on a healthy lifestyle, and has a friendly & caring approach.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Kathy Pilarski in NY – Feb 09, 2019
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Been seeing Dr. Robillard for many years. I’ve found her to be respectful, kind, very informed. She’s excellent at what she does. I’ve never had a more caring Dr. in my life.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Shari in NY – Jan 07, 2019
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Best doctor I have ever been to. Extremely personable, very knowledgable, I would recommend her to everyone I know.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Buffalo, New York – Feb 28, 2018
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Took my daughter to her for a sick visit with complaints of progressive sore throat, sinus congestion with facial pain and pressure and ear pain x 1 week. Dr. Robillard spent less than 5 minutes with my daughter. Looked in her ears and throat, said she doesn't have strep, it's viral, take OTC medication and pointed us to the way out. She did not swab her throat, look in her nose. If I am bringing you my sick child, the very least you can do is give us the courtesy of a thorough examination!
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Hamburg, NY – Jul 02, 2016
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About Me

biography

Dr. Kristen Robillard, MD is a family medicine physician in Hamburg, NY and has over 25 years of experience in the medical field. She graduated from State University of New York at Buffalo in 1996. She is affiliated with medical facilities such...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • State University Of New York At Buffalo

    Medical School, 1996
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Robillard is a patient favorite Family Medicine Physician

    Read our methodology

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    Locations

    Practice

    Office4855 Camp Rd Ste 100 Hamburg, NY 14075
    1

    Practice

    Office571 Terrace Blvd Depew, NY 14043
    2

    Practice

    Southtowns Family Practice PC3040 Amsdell Rd Hamburg, NY 14075
    3

    Affiliated Hospitals

    • Sisters of Charity Hospital

      2157 Main St
      Buffalo, NY 14214
      Recipient of 3
      hospital awards

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      76%
      Patients said that doctors always listened to them and explained things well
      View all patient feedback
    • Buffalo General Medical Center

      100 High St
      Buffalo, NY 14203
      Recipient of 3
      hospital awards

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      71%
      Patients said that doctors always listened to them and explained things well

      5% lower than the national average

      View all patient feedback
    • Mercy Hospital of Buffalo

      565 Abbott Rd
      Buffalo, NY 14220
      Recipient of 7
      hospital awards

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      2% higher than the national average

      75%
      Patients said that nurses always listened to them and explained things well
      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality