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Dr. Kristen Hess, DO

Dr. Kristen Hess, DO

Family Medicine*

Dr. Kristen Hess, DO is a family medicine physician in Elizabethtown, PA. She is affiliated with Lancaster General Hospital. She is accepting new patients and telehealth appointments.

4 Star Rating
Based on 4 reviews 4 Star Rating (4 reviews)

Practice

418 Cloverleaf Rd Elizabethtown, PA 17022
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Hess specializes in the area of Family Practice/OMT. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 100 Best Hospitals Award™ See hospitals
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Dr. Hess' Reviews

Likelihood to recommend Dr. Hess

4.0
4 ratings, 3 with a written review
5 star
75%
75%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
25%
25%

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Not Sympathetic to Elderly Patients
My 73 yo mother has had memory issues for a few years, and has been seeing Doctor Hess for most of them. She is on anxiety meds which has helped her dealing with the memory loss, but not the memory loss itself. She goes no where alone. I take her to all of her appointments. She does not remember at lunch what she had for breakfast. She recently received a jury summons. Since then, she has been crying and not sleeping. Any change of routine throws her off. Doctor Hess refuses to give her a jury deferral letter. I have no idea why it is imperative that a 73 yo woman should have to serve on jury duty, but we are switching Mom's doctor at this point. Not only has she upset my Mom, but my Dad as well, watching Mom cry every day and not sleep or eat. I now have to take off work to find Mom and new doctor and also watch her be upset because her doctor won't give her a jury deferral. She's a terrible doctor.
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Eve – Jun 13, 2022
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Dr. Hess is fabulous. Whole family sees her now. Wouldn’t go anywhere else.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jul 25, 2020
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I have seen Dr. Hess on two occasions and was very pleased with her care and professionalism.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Richard Place in Mount Joy, PA – Jun 21, 2017
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About Me

biography

Dr. Kristen Hess, DO is a family medicine physician in Elizabethtown, PA. She is affiliated with Lancaster General Hospital. She is accepting new patients and telehealth appointments.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Philadelphia College Of Osteopathic Medicine

    Medical School
American Osteopathic Association®
American Osteopathic Board of Family Physicians®
Family Practice/OMT
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Unavail418 Cloverleaf Rd Elizabethtown, PA 17022
1

Practice

Institutional Pharmacy Solutions145 N 6th St Reading, PA 19601
2

Affiliated Hospitals

  • Lancaster General Hospital

    555 N Duke St
    Lancaster, PA 17602
    Recipient of 42
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    82%
    Patients said that nurses always listened to them and explained things well

    7% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality