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Dr. Kiumars Arfai, MD

Dr. Kiumars Arfai, MD

Pain Medicine*

Dr. Kiumars Arfai, MD is a pain medicine physician in Thousand Oaks, CA. He is affiliated with Los Robles Regional Medical Center. He is accepting new patients.

3.8 Star Rating
Based on 52 reviews 3.8 Star Rating (52 reviews)

Locations

Pain Management Of Mission Hills - Thousand Oaks

Pain Management Of Mission Hills - Thousand Oaks375 Rolling Oaks Dr Ste 200 Thousand Oaks, CA 91361
1

Pain Management Of Mission Hills - Mission Hills

Pain Management Of Mission Hills - Mission Hills11550 Indian Hills Rd Ste 340 Mission Hills, CA 91345
2

At a Glance

  • Areas of ExpertiseDr. Arfai specializes in the areas of Anesthesiology & Pain Medicine. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Practices at Top HospitalAmerica’s 50 Best Hospitals for Surgical Excellence Award™ See hospitals
  • Clean HospitalPatients said the hospital this doctor practices at is clean. See hospitals

More Pain Medicine Specialists at Los Robles Regional Medical Center

Experience Check

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Dr. Arfai's Reviews

Likelihood to recommend Dr. Arfai

3.8
52 ratings, 15 with a written review
5 star
69%
69%
4 star
2%
2%
3 star
0%
0%
2 star
2%
2%
1 star
27%
27%

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Great Dr., busy place. Be prepared.
Very good doctor. try coming early in the morning if you don’t wanna wait.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Adam – Mar 12, 2025
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Do not go to this doctor
I had 3 visits, but never saw the doctor. Each time I was seen by a “Scriber” who always responded “I am not sure” when I asked about my condition, treatment options, medications. It is awful to not be seen by the doctor. Waste of time to go to that office. I had to wait 2 hours each time to be seen by an incompetent scriber. This place should be investigated.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Susan – Feb 15, 2025
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After 3 years
I'm very glad to come back to Dr Arfai after 3 years I'm back with Dr Arfai the 1st thing he said when he saw me at his office were Ernesto I miss you so much this is the type of a Doctor a patient with pain suffering needs some one that cares Dr Arfai has always been straight no bushit he is one of the best pain management doctor I had meet. I'm back to a well control pain relief thank you Doctor you make me feel welcome I also missed you for 3 long years Thank you.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Ernesto – Jul 22, 2023
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Dr. Kiumars Arfai is the rudest doctor I have ever met. And I’m a paramedic, I’ve worked with hundreds of physicians. His apathy and inability to communicate with patients is quite significant. I cancelled all future appointments at this facility and will seek pain management somewhere else.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Eugene – Jan 06, 2023
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Great Doctor
Dr. Arfai is very understanding and compassionate. He works with my husband and I on our chronic pain issues. He doesn't judge; he simply wants to make you feel better; more like "yourself." I hope to continue to see him as long as my pain stays. I would recommend him to anyone; although I'm not too fond of his PA Ben. Ben seems to be quick to judge, and if you ask to see Dr. Arfai, he seems to have a problem with it. Don't know why....I always try to make sure in future appointments to actually talk to the doctor and not Ben.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Jul 12, 2022
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A fine doctor --
Very favorable. I have been a patient of Dr. Arfai for many years, and have always found him to be truthful if not blunt, but kind and understanding. He agrees with the old philosophy of "Do whatever needs to be done to help a patient's pain," although he has been forced by the CDC ruling and its cruel and inhuman enforcement to cut back on prescribing safe medications which relieve chronic pain. In this he is unfortunately helpless, until we chronic pain patients revolt against government policy.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Mr. Laurence Broadmoore – Apr 27, 2022
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I am a retired registered nurse with chronic low back pain for several decades. I made no progress and suffered for years with unrelenting back, neck and hip problems, until I met Dr Arfai. I have recommended him repeatedly. He is a very kind and compassionate man. He LISTENS and he REMEMBERS what you say to him. I enjoy his subtle sense of humor. My care has required the use of epidurals and nerve blocks, RF Ablation and eventually I made it through the insurance nightmare to receive a Boston Scientific Spinal Cord Stimulator. That decision changed my life dramatically, for the better. That technology had never even been mentioned as a possible therapy for me. Dr Arfai felt that I was a good candidate for such technology. He was right on target. He is 5-STAR GOOD.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Susan Connolly – Jun 05, 2021
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He is very rude and don’t care about us .i never recommend him to any one.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Apr 23, 2019
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Dr. Arfai seemed like he might be a good a doctor but between being unable to actually speak to someone in the office, get a message to the doctor or try and get any issues taken care of was impossible. The girls in the front were so confused and didn't communicate with each other that it didn't allow me to continue to see Dr. Arfai. Sadly, because of his neglectful front office, he pays for it.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
chantellalee in SCV, CA – Oct 10, 2018
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I saw DR about 2x. Offered pain pills and shots. Got 4 shots. Found out there's a 4 / year limit. I always saw the PA. I only saw the DR. for shots. I fell and hurt my back, saw the PA he ordered an MRI. Staff never got my results. PA said they weren't ready but they were. PA gave me more pills on my last visit then sent home. I got my CD and results myself and left. No more!
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
North Hills – Apr 20, 2018
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I love Dr Arfai! It is always a pleasant time when I visit once a month. He is very helpful and kind. Also everyone in the office is very nice and professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Joy Revander in Palmdale, CA – May 03, 2017
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Great guy n doc. Takes his time n listens to you
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Mike in Thousand oaks – Feb 01, 2017
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I've had 3 successful treatments and am now in need of a fourth. Today I've made 3 phone calls to your 'existing patient' phone number. Left a message with a callback number mid morning but no response by 2pm. Called again at 2pm and your message said your mailbox was full. Called again shortly after 5pm and could leave a 2nd message and heard that I could make an appointment online. When I tried that option the message is 'you only make appointments online for NEW patients'. NOW WHAT?
What went well
No results
What could be improved
No results
9 others found this helpful
Helpful
inpain in Canyon Country, CA – Aug 24, 2016
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Don't waste your time with this doctor. He is totally incompetent and will not treat with any medications. He also judges you if you see other doctors for other conditions. I have several conditions and some give me meds but nothing narcotic. I didn't even want a narcotic drug. He judged me and broke his Hippocratic oath to treat the patient.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Jennifer Issa in Calabasas Hills, CA – May 21, 2016
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I went in with back pain I've suffered for the past 20 years, after finally, my insurance company allowing me to see a pain management specialist on Feb 1, 2016. Dr. Arfai ordered an MRI, which one of his staff member entered into the computer and got me an instant approval. She made an appointment for Feb 14, 2016. When I went in, he had the results, and before coming into the room, he had already read my MRI results and knew them without consulting the report!!! He is awesome!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Michael D. in Winnetka, CA – Feb 17, 2016
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About Me

care philosophy

Dr. Kiumars Arfai is a board certified, fellowship trained Anesthesiologist and Pain Management Specialist graduated from Stanford Medical Center, who is dedicated in providing the best level of care to his patients. He combines years of experience...read more
  • Pain Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Texas Tech University

    Residency Hospital
  • Texas Tech University

    Internship Hospital
American Board of Medical Specialties®
American Board of Anesthesiology®
Anesthesiology
Pain Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • French

  • Persian

  • Spanish

  • Turkish

Affiliated Hospitals

  • Los Robles Regional Medical Center

    215 W Janss Rd
    Thousand Oaks, CA 91360
    Recipient of 46
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    75%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality