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Dr. Kevin Setter, MD

Dr. Kevin Setter, MD

Orthopedic Surgery*
25+ years of experience

Dr. Kevin Setter, MD is an orthopedic surgeon in East Syracuse, NY and has over 25 years of experience in the medical field. Dr. Setter has extensive experience in Shoulder & Upper Arm Surgery. He graduated from ALBANY MEDICAL COLLEGE in 1998. He is affiliated with medical facilities such as UHS Binghamton General Hospital and University Hospital S University N Y Health Science Center. He is accepting new patients.

4 Star Rating
Based on 35 reviews 4 Star Rating (35 reviews)

Practice

6620 Fly Rd Ste 200 East Syracuse, NY 13057

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Dr. Setter's Reviews

Likelihood to recommend Dr. Setter

4.0
35 ratings, 7 with a written review
5 star
71%
71%
4 star
0%
0%
3 star
0%
0%
2 star
11%
11%
1 star
17%
17%

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2 hr wait times in that stitched up properly
I have a literally been ushered into the cubicle and waited close to two hours to see him. By the time you walk out of the cubicle two hours and 15 minutes went by. It’s just too long to ask of someone. Friends and family don’t want to bring me to him anymore. I finally get the surgery. The repair doesn’t hold. A year and a half later, I have it done all over again then I’m not stitched up properly. The gap was too big in between the stitches and the skin separated. Such a thing is a conduit to infection. I think he knows how to operate on people , but the office is difficult to deal with just large incisions and once not closed properly. They do not return portal messages. So overall, it’s a mixed bag. I can’t figure it out. He either sees six or eight people an hour.
What went well
  • Appointment wasn't rushed
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Apr 07, 2023
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Dr Setter was referred to me in 2006 for a torn rotator cuff. He repaired it and everything is great. In November he told me I needed a total replacement on the opposite shoulder. He was great again and he never had to cut any muscles or ligaments. I am still doing PT but thanks to his skills, I am seeing the light at the end of the tunnel. Highly recommend him and his wonderful staff. Jim H. Camillus NY
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Apr 16, 2019
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He is awesome!!! Knew excatly what was wrong with me within minutes of talking to me!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Apr 27, 2018
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Dr. Setter has been my shoulder doctor since 2011. I had a badly injured shoulder as well as a frozen shoulder. Right from the first time I met Dr. Setter, I knew that I was finally in the right place AND in the hands of the right doctor. Dr. Setter is WELL versed in his practice and profession and was able to put my real concerns to rest. He is compassionate and he took the time to explain to me how the surgery would be done. He kept his word and ensured that my pain was well controlled.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
JoAnn Ives in Watertown, NY – Jan 02, 2018
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He was very honest with me. Told me what the problem was and that it was my decision of I could live with it or not. Had the surgery and i am only 6 weeks post op and doing great. This is my third shoulder replacement, first one was a partial and the wrong size was used, the second one came apart. I highly recommend Dr. Setter, he took his time and answered any questions I had. He never made me feel like any of my questions were foolish or unimportant.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
9 others found this helpful
Helpful
Cheryl Morosco in Auburn, NY – Mar 01, 2017
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Dr. Setter fixed my left shoulder after another doctor operated on it and kept telling me that there was nothing wrong with my shoulder and that the problem was my neck.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
14 others found this helpful
Helpful
AnnMarie in Syracuse, NY – Jan 29, 2016
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I broke my shoulder and arm in March of 2015 and besides having it take three days for Dr. Setter to fit me into his schedule because he is in such high demand, I am very happy with the excellent care he has provided me over the past 10 months.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
15 others found this helpful
Helpful
Traci G in Oneida, NY – Jan 12, 2016
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About Me

biography

Dr. Kevin Setter, MD is an orthopedic surgeon in East Syracuse, NY and has over 25 years of experience in the medical field. Dr. Setter has extensive experience in Shoulder & Upper Arm Surgery. He graduated from ALBANY MEDICAL COLLEGE in 1998....read more
  • Orthopedic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Albany Medical College

    Medical School, 1998
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Upstate Orthopedics LLP6620 Fly Rd Ste 200 East Syracuse, NY 13057
1
Community General Hospital4900 Broad Rd Syracuse, NY 13215
2

Practice

Upstate Orthopedics Ambulatory Surgery Center6620 Fly Rd East Syracuse, NY 13057
3
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 4:00pm
    • Tue: 8:00am - 4:00pm
    • Wed: 8:00am - 4:00pm
    • Thu: 8:00am - 4:00pm
    • Fri: 8:00am - 4:00pm
    • Sat: 9:00am - 2:00pm
  • Directions

Affiliated Hospitals

  • University Hospital S University N Y Health Science Center

    750 E Adams St
    Syracuse, NY 13210
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    77%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
  • Crouse Hospital

    736 Irving Ave
    Syracuse, NY 13210

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    73%
    Patients said that nurses always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
  • UHS Binghamton General Hospital

    10-42 Mitchell Ave
    Binghamton, NY 13903
    Recipient of 3
    hospital awards

    Joint Replacement Excellence Award™ (2023)

    Superior clinical outcomes in knee and hip replacement

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    72%
    Patients said that nurses always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
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