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Dr. Kelly Reed, DO

Dr. Kelly Reed, DO

Family Medicine*
30+ years of experience

Dr. Kelly Reed, DO is a family medicine physician in Urbandale, IA and has over 30 years of experience in the medical field. She graduated from Des Moines University College of Osteopathic Medicine in 1992. She is affiliated with Mercyone Des Moines Medical Center. She is accepting new patients.

4.4 Star Rating
Based on 24 reviews 4.4 Star Rating (24 reviews)

Practice

4323 NW Urbandale Dr Urbandale, IA 50322

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Dr. Reed's Reviews

Likelihood to recommend Dr. Reed

4.4
24 ratings, 2 with a written review
5 star
79%
79%
4 star
8%
8%
3 star
0%
0%
2 star
0%
0%
1 star
13%
13%

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I've had chronic health issues that have caused me to be passed from doctor to doctor. When I first made an appointment with Dr. Reed from a recommendation from one of my specialists, I assumed she would spend 5 minutes with me and fill out info on the computer. I was blown away when she sat down with a pencil and pad of paper and asked me questions for an hour about my symptoms and drawing connections between them all. She has been great to work with and I am so thankful for her care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Lauren D in Des Moines, IA – Dec 07, 2016
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I injured my back and needed an MRI, a diagnosis and treatment. Once the MRI was done, Reed - an internist - read the MRI and made a diagnosis - which she is unqualified to do. When I asked to be seen by a specialist and know what my options were (Dr. Reed said I should have cortisone shots and then "wait and see" ) they refused. I am not sure why she didn't honor my request, listen to me, or have a qualified health professional read the MRI in the first place. It will be my last visit here.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Sarah P. in Des Moines, IA – Sep 20, 2016
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About Me

biography

Dr. Kelly Reed, DO is a family medicine physician in Urbandale, IA and has over 30 years of experience in the medical field. She graduated from Des Moines University College of Osteopathic Medicine in 1992. She is affiliated with Mercyone Des Moines Medical Center. She is accepting new patients.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Broadlawns Medical Center Family Practice

    Residency Hospital
  • Des Moines University

    Medical School
  • Des Moines University College Of Osteopathic Medicine

    Medical School, 1992
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office4323 NW Urbandale Dr Urbandale, IA 50322
1

Practice

Office7147 Vista Dr Ste 150 West Des Moines, IA 50266
2

Affiliated Hospitals

  • Mercyone Des Moines Medical Center

    1111 6th Ave
    Des Moines, IA 50314
    Recipient of 4
    hospital awards

    America's 250 Best Hospitals Award™ (2024)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    71%
    Patients said that doctors always listened to them and explained things well

    5% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality