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Dr. Kelly Mitchell, MD

Dr. Kelly Mitchell, MD

Ophthalmology*
30+ years of experience

Dr. Kelly Mitchell, MD is an ophthalmologist in Lubbock, TX and has over 30 years of experience in the medical field. He graduated from University of Cincinnati College of Medicine in 1990. He is affiliated with University Medical Center. He is accepting new patients.

4.8 Star Rating
Based on 22 reviews 4.8 Star Rating (22 reviews)

Practice

3601 4th St Lubbock, TX 79430

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Dr. Mitchell's Reviews

Likelihood to recommend Dr. Mitchell

4.8
22 ratings, 19 with a written review
5 star
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4 star
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3 star
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2 star
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1 star
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Great Doctor and Great Person - Retinal Surgery
My wife has had four retina surgeries with Dr. Mitchell. Couldn't have asked for a better doctor. We have had experiences with about a dozen different doctors in various fields and Dr. Kelly Mitchell is number one on our list.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Bobby Merriman – Jun 02, 2024
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Excellent referral
Dr. Mitchell was referred to me because I was moving to the city where Dr. Mitchell is in practice. My doctor studied with Dr. Mitchell and has great respect for him. I trust my former doctor, Charles Cohn's recommendation because he took excellent care of my eyes. Dr. Cohn was able to stabilize my condition which Dr. Mitchell was able to confirm. I look forward to have excellent care from Dr. Mitchell
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
James Fox – Dec 17, 2023
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He’’s such a sweet, & caring doctor
Dr. Mitchell always takes the time to explain what’s going on. He always takes the time to ask how I’m doing, & asks about my daughter, he shows that he cares about his patients.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Annie Smith – Dec 15, 2023
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Best doctor in town
He always listens to me and is always concerned about my health.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
J. R. Wilkinson – Dec 14, 2023
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Wonderful, caring doctor
Dr. Mitchell has taken good care of my detached retina and has shown great care for me as a person, as well. He is knowledgeable and kind, and goes the extra mile.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kelly Warren – Oct 21, 2023
Hi Kelly, hearing your story and your positive... Read More
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He treats me for BRVO great Dr
Dr.Mitchell is a great Dr but the office visit time is always 2to : hours. Other than the long wait every thing is great
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Sep 09, 2023
Texas Tech Physicians appreciates your comments... Read More
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Great person Excellent Dr!!!!
Always a pleasure to see Dr Mitchell I have diabetic retinopathy have had lots of laser and shots in my eyes. He and his staff are the best! He has kept these old diabetic eyes going strong so I can see the kids and grandkids. Thanks Dr. Mitchell
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Shelley Ahmadvand – Sep 09, 2023
Hi Shelley, thank you for the positive feedback.... Read More
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Wonderful physician and person!
Dr. Mitchell has performed two complicated surgeries on my eye. Now, we are in follow up and he is amazing. I checked with other people and physicians and all of them so highly recommend him—-and I totally agree. His professionalism and abilities plus his personable manner are unbeatable. So thankful he is my physician, and that he’s having such a great influence on young future physicians as well
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Gary Evans – Sep 07, 2023
Thank you, Gary, for taking the time to leave a... Read More
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Awesome doctor!
He literally saved both of my eyes! Hes very caring and they took care of me even when I didn't have insurance at the time. His whole team is amazing! I have not one bad thing to say after seeing them for 3 plus years and counting. I ALWAYS receive excellent care.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 03, 2023
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Retina detachment ( 4)
Dr Mitchell is an awesome Dr and person . He cared about his patients and their health . I've had 4 retina detachments & the lens detach from my cataract surgery from years ago .The surgery was 5 hours long .
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Edmond Morgan – Aug 13, 2023
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The wait to see Dr. Mitchell is very long but he is an excellent physician when you finally do get to see him.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Jul 21, 2023
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My Friend
Dr Mitchell has taken care of my wet macular degeneration since 2014. I’m very happy with his treatment. My vision is very close to what it was before the macular began. He stays current with the latest developments in treatment options. He explains what is happening with my eyes and why he recommends a particular procedure. I have seen many of his resident doctors that he is teaching. They are all developing great medical skills. Dr Mitchell is a very caring physician. More than anything he is my friend!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jim – Jun 30, 2023
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Absolutely the Best!!
Dr Mitchell has been taking care of my eyes for the last 8 years. Every time I go in for my visit he is always so pleasant to talk to and explains everything that is going with my eyes!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
May 11, 2023
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Professional Eye Care - The Best
Dr Mitchell and “staff” are always busy as can be! But, they never scrimp on courteous and prompt attention! Their professionalism is second to none! This is the best recommendation I have ever been given to help and aid in my health issues! Thank You TTU for employing the wonderful local Medical Professionals…
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Apr 20, 2023
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What a great Ophthalmologist!
Attentive, and explained everything in great detail to make sure I was comfortable with my prognosis and why he recommended the course of action to correct my detached retina. Follow up care is phenomenal, great staff and very personable. Feel lucky that he is my Doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
3 others found this helpful
Helpful
Vern D – Mar 31, 2023
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Wonderful physician and person
I have been seeing Dr. Mitchell for over two years now for Macular Degeneration in my left eye. He is wonderful. He takes time to explain everything relating to me treatment. I believe he has my well-being in mind. Strongly recommend Dr. Mitchell.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
2 others found this helpful
Helpful
TJS – Aug 26, 2022
Hi TJS, Thank you for taking the time to leave a... Read More
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Excellent care
Dr. Mitchell explained everything so well and I am so glad that I am seeing him. He is providing excellent care and is extremely knowledgeable. He is just a nice guy too.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Aug 05, 2022
Thank you for the positive feedback. We strive to... Read More
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Dr. Mitchell puts you at ease as soon as he steps into the office. He’s very thorough & is very good at helping you understand your personal illness. When you leave the office you have the confidence that he will do whatever it takes to find the best option to address your specific medical problem
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
May 10, 2022
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He ruined my vision after retina detachment surgery. In partially blind now
What went well
  • Office environment
  • Appointment scheduling
What could be improved
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Spokane, WA – Feb 10, 2017
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About Me

care philosophy

Kelly T. Mitchell, M.D., a board-certified ophthalmologist, joined Texas Tech Physician in 2003 and serves as co-director of the Retina Service. He received his medical degree from the University of Cincinnati, College of Medicine and completed...read more

biography

Kelly T Mitchell, MD, a board-certified ophthalmologist, joined Texas Tech Physician in 2003 and serves as co-director of the Retina Service.
  • Ophthalmology

  • Vitreoretinal Disease & Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Tx Southwestern Med Sch, Ophthalmology Brooke Army Med Ctr, Ophthalmology Brooke Army Med Ctr, Flexible Or Transitional Year

    Residency Hospital
  • University Tex Sw

    Fellowship Hospital, 2003
  • Brooke Army Medical Center

    Internship Hospital, 1991
  • University Of Cincinnati College Of Medicine

    Medical School, 1990
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Texas TECH University Health Sciences Center3601 4th St Lubbock, TX 79430
1
Office3601 4th St 7217 Lubbock, TX 79430
2
University Medical Center602 Indiana Ave Lubbock, TX 79415
3

Affiliated Hospitals

  • University Medical Center

    602 Indiana Ave
    Lubbock, TX 79415
    Recipient of 3
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    80%
    Patients said that nurses always listened to them and explained things well

    5% higher than the national average

    View all patient feedback
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