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Dr. Kelly McInnis, MD

Dr. Kelly McInnis, MD

Physical Medicine & Rehabilitation*
20+ years of experience

Dr. Kelly McInnis, MD is a physical medicine & rehabilitation physician in Boston, MA and has over 20 years of experience in the medical field. She graduated from PHILADELPHIA COLLEGE OF OSTEOPATHIC MEDICINE in 2003. She is affiliated with medical facilities Massachusetts General Hospital and Brigham and Women's Hospital. She is accepting new patients and telehealth appointments.

3.2 Star Rating
Based on 32 reviews 3.2 Star Rating (32 reviews)

Practice

175 Cambridge St Boston, MA 02114
Telehealth available

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Dr. McInnis' Reviews

Likelihood to recommend Dr. McInnis

3.2
32 ratings, 9 with a written review
5 star
50%
50%
4 star
6%
6%
3 star
0%
0%
2 star
3%
3%
1 star
41%
41%

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Would not recommend
Terrible experience. If you want to see a "recommended" doctor for ortho, and see Dr McInnis, you will see her for 5 minutes, she will review your info, and then ditch you off with a lower level PT who will bill you $300 with no end in sight. If you're a Patriots player or some other sports professional, you will probably get good treatment - otherwise, terrible doctor
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
Helpful
May 23, 2023
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Dr. McInnis is amazing. I have been to 6 other doctors for this issue (athletic pubalgia), and she was the first to really understand it. She conducted a very thorough physical exam and clearly explained my condition and options. I only wish I had seen her sooner!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jon-Paul Correira – Dec 13, 2019
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Very rude and arrogant doctor. Met her a number of times. Showed little concern for patient and poor bedside manner. Was disappointed that I did not react positively to her treatment and showed it very clearly. Due to her treatment my condition was aggravated and healing took considerably longer. Probably the worst doctor I have ever met in my life.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Feb 08, 2019
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Dr. McInnis and her staff were fantastic. I was seen right away and the doctor explained every step of the procedure I had done. She was very professional and very pleasant. I would definitely recommend Dr. McInnis.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Susan Connolly in MA – Jun 06, 2018
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Excellent. Thoughtful diagnosis and recommendations.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
James Cronin in Watertown, MA 02472 – Feb 26, 2018
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I have loved working with Dr. McInnis. She looks at the whole patient and dedicates time during the visit to educate and even drew pictures for me. There were multiple times I thought I needed surgery until I saw her. She has great relationship with physical therapists and has helped to guide my PT when my progress started to plateau and even does steroid injections under ultrasound. She is the best sports medicine physician I have ever seen, and I have seen many.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
kfurtnett in Boston, MA – May 09, 2016
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I should have suspected something when I tried to schedule an appointment and the office staff seemed annoyed. They suggested that I go to someone else. I was surprised because I was looking for an appointment for my daughter who is a Division 1 athlete with back pain They cancelled the appointment without contacting us and was also annoyed when we attempted to reschedule. They don't seem to want to help. The admin would loudly sigh in annoyance when I asked her questions. DONT EVEN CALL THEM
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
6 others found this helpful
Helpful
Dec 28, 2015
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Dr. McInnis is less than impressive, she's rude and spends little time listening to me and shows absolutely no concern for my care or on-going pain. She actually made a statement that was incredibly offensive and accusatory. Each time I have met with her she has been in the middle of a sentence and still speaking to me as she walked out the door. Additionally, when I went to ask her a question about a follow-up appointment and physical therapy, she turned around and said yeah, what's up?
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
10 others found this helpful
Helpful
Dec 22, 2015
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The office staff were absolutely horrendous. And the wait time for an appointment is ridiculous. 8 weeks out. Despite twice as much time as it should have taken to get there, I was a half hour late for my appointment and was refused service. No one else was available to see me and I was told too bad and sent on my way and was told the earliest available appointment was February. when appointments are 8 weeks out you could try me be a little more helpful.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
5 others found this helpful
Helpful
Dec 19, 2015
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Know Before You Go

About Me

biography

Dr. Kelly McInnis, MD is a physical medicine & rehabilitation physician in Boston, MA and has over 20 years of experience in the medical field. She graduated from PHILADELPHIA COLLEGE OF OSTEOPATHIC MEDICINE in 2003. She is affiliated with medical...read more

  • Physical Medicine & Rehabilitation

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Philadelphia College Of Osteopathic Medicine

    Medical School, 2003
American Board of Medical Specialties®
American Board of Physical Medicine & Rehabilitation®
- 
Physical Medicine & Rehabilitation
- 
Sports Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Daniel J. Townsend MD PC175 Cambridge St Boston, MA 02114
1
Mass General Waltham Pharmacy52 Second Ave Waltham, MA 02451
2

Practice

Massachusetts General Hospital55 Fruit St Boston, MA 02114
3

Practice

Brigham and Women's Hospital20 Patriot Pl Foxboro, MA 02035
4

Affiliated Hospitals

  • Massachusetts General Hospital

    55 Fruit St
    Boston, MA 02114
    Recipient of 31
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Surgical Care Excellence Award™ (2025)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    86%
    Patients would recommend the hospital to friends and family

    21% higher than the national average

    View all patient feedback

  • Brigham and Women's Hospital

    75 Francis St
    Boston, MA 02115
    Recipient of 31
    hospital awards

    America's 250 Best Hospitals Award™ (2025)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    91%
    Patients said they were given information about recovering at home

    7% higher than the national average

    84%
    Patients said that nurses always listened to them and explained things well

    9% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality

Compare Dr. Kelly McInnis, MD with other Physical Medicine & Rehabilitation Physicians near you

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