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Dr. Kelly Isbell, DO

Dr. Kelly Isbell, DO

Family Medicine*
10+ years of experience

Dr. Kelly Isbell, DO is a family medicine physician in Phoenix, AZ and has over 10 years of experience in the medical field. She graduated from A. T. Still University Kirksville College of Osteopathic Medicine in 2013. She is affiliated with medical facilities HonorHealth John C. Lincoln Medical Center and HonorHealth Scottsdale Osborn Medical Center. She is accepting new patients and telehealth appointments.

4.7 Star Rating
Based on 19 reviews 4.7 Star Rating (19 reviews)

Practice

3311 N 44th St Phoenix, AZ 85018
Telehealth available
Patient Favorite Award

Dr. Isbell is a patient favorite Family Medicine Physician

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Dr. Isbell's Reviews

Likelihood to recommend Dr. Isbell

4.7
19 ratings, 18 with a written review
5 star
89%
89%
4 star
5%
5%
3 star
0%
0%
2 star
0%
0%
1 star
5%
5%

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Very Pleased
Dr. Isbell listens and explains everything. She is very thorough and I would highly recommend her to others. The whole office is run so efficiently including the lab.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Marianne Shipman – Jun 28, 2024
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Efficient
On time, efficient, don’t feel rushed .
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dianne Seraphin – Jun 05, 2024
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Exceptionally Outstanding
Dr. Isbell is thorough, professional and listens to the patient. I have been her patient for over 2 years and am most appreciative of her skill and professionalism. I heartily recommend Dr. Isbell.
What went well
No results
What could be improved
No results
Helpful
Nikolaus Tendler – Feb 14, 2024
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Best medical workup ever.
Digs into all aspects of overall health. Outstanding referral and coordination of specialists and their findings. Doctor made recommendations based on outcomes and they worked well. Fantastic follow up care and continued labs to ensure continued health. The healthiest I've ever been. Best clinical workup of my entire life. Highly recommended.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
east valley – Jan 16, 2024
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Dr. Isbell is very caring and professional.
She asked questions and followed up with advice or recommendations or referrals when necessary.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Bonnie W – Nov 08, 2023
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Awesome Doctor
Fantastic in diagnosing which pretty much says it all. Great analysis and AWESOME followup after the appointment.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 15, 2023
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Excellent doctor
Dr. Isbell is highly knowledgeable and approaches my health needs with care. I feel so fortunate to have connected with her. She is succinct at explaining things to me.
What went well
No results
What could be improved
No results
Helpful
Monica G – Jul 20, 2023
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Nothing went good as far as my appointment they Schedule the appointment and then say it they didn’t t Tooktoo attempts to actually get my appointment
What went well
No results
What could be improved
No results
Helpful
Rosetta Tartt-Turner – May 13, 2022
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Appointment scheduled time is always met. Professional and friendly staff. Care about my needs. Same day Lab work results done during visit.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Oct 31, 2021
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My primary care physician, Dr Gosalia was not available/on Leave. I was scheduled with Dr ISBELL whom I had not seen before. Dr. ISBELL and her team were very responsive and did a terrific job with my Annual Wellness Exam
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Debra McCray – Sep 03, 2021
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I set up an appointment for a "head to toe" physical. When I arrived I was asked about the timing of the physical and told they were checking insurance. Thirty five minutes later I walked out. Not having heard from anyone. I drove 35 minutes to get to the office to be told what they could have when I made the appointment months before. Perhaps the worst example of customer service I've seen from a medical office. I lost a total of two hours (and fasted all day for a 2:00 apt) with no benefit. Frankly I would have paid for the apt myself, but they never had the courtesy to give me that opportunity. Now I need to find a new PCP but I will do a better job of vetting the practice next time.
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Long wait times
1 other person found this helpful
Helpful
Phil R – Sep 01, 2021
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Dr. Isbell is the best doctor we've ever encountered: logical, persistent, thorough, highly competent and incredibly knowledgeable and informative. One of the best medical practitioners we've met regardless of speciality. Would wish we'd known about Dr. Isbell sooner. Was able to find the doctor through referrals from other medical professionals whom we knew through friends. As for the facility location, Dr. Isbell is associated with Arcadia Honor Health and the office support at that location is efficient and pleasant.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Jul 24, 2021
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Dr. Isbell is a great doctor! She combines expertise and a willingness to listen and discuss. I’ve never had to wait more than a few minutes when I arrive on time for an appointment, and the the staff is very friendly and professional.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Aida – Jun 03, 2021
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Professional, knowledgeable, kind, caring and really going in extra mile to help her patients
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Elisabeta Ungureanu – May 03, 2021
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Dr. Isbell is always patient and though. I feel very lucky to have found a doctor who takes the time to listen as not all do!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Long wait times
2 others found this helpful
Helpful
Bre – Mar 26, 2021
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First time meeting with Dr. Isabell and she was very personable, caring, thorough and I did not feel rushed. I felt very comfortable talking with her.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 12, 2021
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Fantastic doctor and very knowledgeable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 30, 2020
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I met with Dr. Isbell and she was both very pleasant and knowledgeable. She was quick to zoom in on the problem. Despite the time crunch on primary care physicians I felt as though she took as much time as necessary. Would highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 23, 2019
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About Me

biography

Dr. Kelly Isbell, DO is a family medicine physician in Phoenix, AZ and has over 10 years of experience in the medical field. She graduated from A. T. Still University Kirksville College of Osteopathic Medicine in 2013. She is affiliated with medical...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Abrazo Central Campus Family Medicine Residency

    Residency Hospital
  • A. T. Still University Kirksville College Of Osteopathic Medicine

    Medical School, 2013
  • University Of Texas At Arlington

    Undergraduate School, 2008
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Isbell is a patient favorite Family Medicine Physician

    Read our methodology

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    Locations

    Practice

    HonorHealth Medical Group Arcadia3311 N 44th St Phoenix, AZ 85018
    1

    Practice

    Abrazo Central Campus2000 W Bethany Home Rd Phoenix, AZ 85015
    2