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Dr. Keith Mackenzie, DO

Dr. Keith Mackenzie, DO

Family Medicine*
30+ years of experience

Dr. Keith Mackenzie, DO is a family medicine physician in Prescott, AZ and has over 30 years of experience in the medical field. Dr. Mackenzie has extensive experience in Cosmetic Skin Procedures and Skin Cancer & Excision. He graduated from Michigan State University College of Osteopathic Medicine in 1991. He is affiliated with Yavapai Regional Medical Center. He is accepting new patients.

2.9 Star Rating
Based on 26 reviews 2.9 Star Rating (26 reviews)

Practice

3190 Clearwater Dr Prescott, AZ 86305

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Dr. Mackenzie's Reviews

Likelihood to recommend Dr. Mackenzie

2.9
26 ratings, 11 with a written review
5 star
46%
46%
4 star
0%
0%
3 star
0%
0%
2 star
8%
8%
1 star
46%
46%

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Highly Recommend
I have seen Dr Mackenzie at least annually since 2008. He has always been thorough, professional & kind. He also has a nice sense of humor. His staff are always professional & helpful. He did surgery on my arm requiring sutures and the results were excellent. My husband also sees him and has had the same positive experiences. You often have to wait, but since I am seeing a very qualified and busy physician, that is the least of my worries.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 10, 2025
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Condescending and uninformative until I cried.
Very strange comments and will never go back. Rather drive 2 hours on I-17 to Phoenix in construction.
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't explain conditions well
  • Appointment was rushed
3 others found this helpful
Helpful
JJ – Jun 15, 2024
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Won't go back
I cannot return to an office where the Dr. makes me feel uncomfortable, as though my concerns are not not important. I was told that if we removed those skin tags the insurance won't want to cover it. What is insurance for? Maybe I pay for it. I just got a lecture about getting a new spf wardrobe for my visit.
What went well
No results
What could be improved
No results
6 others found this helpful
Helpful
B – Nov 23, 2022
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My experience at MacKenzie dermatology, with the NP-C named Kim Carlson Stover, was less than good. I was required to wait 45 minutes after the time of my scheduled appointment. A nurse had written down the matters that I wanted to discuss and Kim failed to address each of them. I felt very rushed - being with Kim for less than 12 minutes - and was still required to pay $315, which I feel was excessive considering the relatively poor service that I received. I then tried to send an email to the office but their website does not have one listed on the contact page.
What went well
  • Office environment
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
8 others found this helpful
Helpful
Martin Gray – Jun 07, 2020
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The comment above that he just cares about the money is spot on.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
12 others found this helpful
Helpful
Caz – May 23, 2020
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Dr. Mackenzie was not responsive to my individual medical history. He displays only superficial interest.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
13 others found this helpful
Helpful
Prescott, AZ – Apr 03, 2018
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I moved to Arizona 2 years ago. Kim Carlson with Dr. MacKenzie's office has provide excellent service to both my wife and I.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Richard Brookins in Chino Valley, AZ – Dec 01, 2017
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Waited nearly 30 minutes and was the second appt of the day. The the Dr. spent under 5 minutes spraying my Aks. Problem is that he did not spray long enough and most remained, and it has been 2 months now. Looking for another dermatologist who can take care of the problem spots the first time.
What went well
  • Office environment
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
16 others found this helpful
Helpful
Prescott, AZ – Jul 14, 2017
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Nicest, most competent and most honest doctor in town! I have to wait sometimes, but I think it is because he gives everyone the attention they need.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Satisfied customer in Phoenix, AZ – Jun 08, 2017
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Dr. MacKenzie is not recommend as he does not care about his patients, but is more interested in making money to support his beautiful surroundings. Find another dermatologist, not him !!!!!!!!!!!!!!!!!
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
31 others found this helpful
Helpful
Elizabeth G. in Tempe, AZ – Jun 15, 2016
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He came into exam room; was curt and seemed more interested in what he had to say than in why I was there. Without speaking, he grabbed my right hand and sprayed two places on it. When I was getting dressed (he said he did a cancer scan but did not and did not charge for one), he made some comment, which I do not remember, to which I responded with: I guess I'm easy, referring to my problem. He then quipped: Where were you in high school.. I voiced my shock; filed a complaint with DO
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
18 others found this helpful
Helpful
Sheila S in Prescott Valley, Az – May 24, 2016
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About Me

biography

Dr. Keith Mackenzie, DO is a family medicine physician in Prescott, AZ and has over 30 years of experience in the medical field. Dr. Mackenzie has extensive experience in Cosmetic Skin Procedures and Skin Cancer & Excision. He graduated from Michigan...read more
  • Family Medicine

  • Dermatology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Michigan State University College Of Osteopathic Medicine

    Medical School, 1991
American Osteopathic Association®
American Osteopathic Board of Dermatology®
Dermatology
American Osteopathic Board of Family Physicians®
Family Practice/OMT
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Unavail3190 Clearwater Dr Prescott, AZ 86305
1

Affiliated Hospitals

  • Yavapai Regional Medical Center

    1003 Willow Creek Rd
    Prescott, AZ 86301
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    71%
    Patients said that nurses always listened to them and explained things well

    4% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality