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Dr. Kaylee Shepherd, MD

Dr. Kaylee Shepherd, MD

Internal Medicine*

Dr. Kaylee Shepherd, MD is an internist in Amarillo, TX. She is affiliated with medical facilities Bsa Hospital and Northwest Texas Healthcare System. She is accepting new patients and telehealth appointments.

4.2 Star Rating
Based on 12 reviews 4.2 Star Rating (12 reviews)

Practice

1215 S Coulter St Amarillo, TX 79106
Telehealth available
Patient Favorite Award

Dr. Shepherd is a patient favorite Internist

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Area of Expertise
    Dr. Shepherd specializes in the area of Internal Medicine. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
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Dr. Shepherd's Reviews

Likelihood to recommend Dr. Shepherd

4.3

12 ratings, 9 with a written review
5 Star
75%
75%
4 Star
8%
8%
3 Star
0%
0%
2 Star
0%
0%
1 Star
17%
17%

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RecentHighestLowestMost Helpful
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Toni Owens – Aug 25, 2024
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What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Apr 15, 2024
×Post a ResponseAre you Dr. Kaylee Shepherd, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Feb 26, 2024
×Post a ResponseAre you Dr. Kaylee Shepherd, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Oct 02, 2023
×Post a ResponseAre you Dr. Kaylee Shepherd, MD?
What went well
No results
What could be improved
  • I didn't feel respected
  • Staff wasn't friendly
1 person found this helpful
Helpful
Jun 07, 2023
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What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Very rude. Unprofessional. Hot tempered – Mar 15, 2023
×Post a ResponseAre you Dr. Kaylee Shepherd, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Nov 14, 2022
×Post a ResponseAre you Dr. Kaylee Shepherd, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Kay Sanders – Nov 04, 2022
×Post a ResponseAre you Dr. Kaylee Shepherd, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Carolyn Wertz – Oct 27, 2022
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Leave a review

How was your experience with Dr. Shepherd?

About Me

biography

Dr. Kaylee Shepherd, MD is an internist in Amarillo, TX. She is affiliated with medical facilities Bsa Hospital and Northwest Texas Healthcare System. She is accepting new patients and telehealth appointments.
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Shepherd is a patient favorite Internist

    Read our methodology

    Locations

    Practice

    Office1215 S Coulter St Amarillo, TX 79106
    1
    Amarillo Medical Specialists LLP1215 S Coulter St Ste 305 Amarillo, TX 79106
    2

    Practice

    Amarillo Legacy Medical Aco1215 S Coulter St Ste 400 Amarillo, TX 79106
    3

    Affiliated Hospitals

    • Bsa Hospital

      1600 Wallace Blvd
      Amarillo, TX 79106
      Recipient of 3
      hospital awards

      Outstanding Patient Experience Award™ (2024)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      84%
      Patients said they were given information about recovering at home
      76%
      Patients said that doctors always listened to them and explained things well
      View all patient feedback
    • Northwest Texas Healthcare System

      1501 S Coulter St
      Amarillo, TX 79106

      How patients felt about the care they received at this hospital.

      80%
      Patients said they were given information about recovering at home

      4% lower than the national average

      74%
      Patients said that nurses always listened to them and explained things well

      1% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality