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Dr. Joyce Jeffries, DDS

Dr. Joyce Jeffries, DDS

Oral & Maxillofacial Surgery*

Dr. Joyce Jeffries, DDS is an oral & maxillofacial surgery specialist in Albuquerque, NM. She is affiliated with Sandoval Regional Medical Center. She is accepting new patients.

4.2 Star Rating
Based on 19 reviews 4.2 Star Rating (19 reviews)

Practice

9674 Eagle Ranch Rd NW Ste 1 Albuquerque, NM 87114

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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Jeffries' Reviews

Likelihood to recommend Dr. Jeffries

4.2
19 ratings, 11 with a written review
5 star
79%
79%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
21%
21%

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Best oral surgeon in NM
If you’re in need of a dental procedure. This is your opportunity to get the best possible care. She provides a high tech experience. She uses very sophisticated equipment. You can’t get this treatment anywhere else in New Mexico. Her equipment makes the visit that much easier for the patient. I was pleasantly surprised how easy she makes everything seem. She goes over and beyond and provided me with life changing advice and health care.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Donna Carrasco – Mar 05, 2025
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Excellent service and follow-up
Dr. Jeffries and her staff were excellent. The extraction went smoothly, and the staff called to follow up the next day. The follow-up was excellent. The service was professional and caring.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dianne – Jan 18, 2024
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I took my friend to have his tooth extracted
And Dr Jeffries was excellent. She and her staff were very thorough, fast and efficient. I would highly recommend her for any extensive dental work.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 11, 2023
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I was never mad an appointment with Dr. Jeffries as I had been deal for over three week with phone staff and assistant at front service. The staff never gave me a date and time to be seen by Dr. jefferies, I email them after my first phone call a request to fill our forms which I completed they even asked me for my TriCore cart and blood work, don’t know why. I was told on the phone that the assistant would call me back that day or the next day never got that call and this was the third week I had been trying to get into see Dr. Jefferies. I called my Dentist who gave me a referral to please give me another referral which he did I called Rio Grand oral surgery and I got an Apointment that minute, they never told me why they did not want to schedule me. The staff was unprofessional.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
Helpful
Sandra Sumner – Jul 27, 2022
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Definitely would recommend Dr. Jeffries!!
What went well
No results
What could be improved
No results
Helpful
Jacqueline Lucero – Nov 30, 2021
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Dr. Jeffries performed two surgeries on me. She was kind, gentle, and most of all completely competent. From her diverse and friendly staff to her gentle precision. Thank you Dr. I love my inplants.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bridgette Noriega – Jun 08, 2020
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Dr. Jeffries made my son feel relaxed and took away his fears immediately. She informed us of the procedures professionally in a way we understood. Very impressed with her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bonnie – Oct 04, 2019
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Based on the lack of professionalism from the office staff, I did not attend my consultation. Also, this is the first office I have ever heard of that charges for a consultation for wisdom tooth extraction.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
May 01, 2019
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My husband has a lesion on his tongue and was quoted a few different options. Deciding it was best to have all of it taken care of at once we paid the money. After a scan, consultation, and biopsy they told us to come back in 2 weeks for the biopsy results and stitches to be removed. They didn't remove the entire lesion and then said we would have to pay more to have that done. Verbal contracts done right over the phone don't mean squat. When talking about pricing insist on a written estimate.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Rhonda in Albuquerque, NM – Apr 26, 2018
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Dr Jeffries and her staff were kind and informative. Waiting for my daughter while she was in surgery I was able to see several interactions. The front desk staff and assistant treated everyone as if they were the only patient that day. This was the best experience we have ever had within an medical facility. Dr Jeffries is wonderful!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Newark, NJ – Apr 14, 2017
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She is so great. Very caring and so kind. I never thought I could feel so comfortable in a surgery scene. I recommend her to everyone. You won't be disappointed
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
4 others found this helpful
Helpful
Mercedes in Albuquerque,NM – Apr 24, 2016
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About Me

care philosophy

My motto in practice is to treat each and every patient as if I were treating a close family member.

biography

I graduated from Howard University College of Dentistry in Washington, DC followed by a residency in Oral & Maxillofacial Surgery at Caritas Healthcare (formerly St. Vincent's Catholic Medical Centers) and Jacobi Medical Center in New York City....read more
  • Oral & Maxillofacial Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • St Vincent's Catholic Medical Centers

    Residency Hospital, 2008
  • Howard University

    Undergraduate School, 2002
  • English

  • Spanish

Locations

Practice

Office9674 Eagle Ranch Rd NW Ste 1 Albuquerque, NM 87114
1

Affiliated Hospitals

  • Sandoval Regional Medical Center

    3001 Broadmoor Blvd NE
    Rio Rancho, NM 87144

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    5% lower than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    4% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality