Dr. Joy Falkenburg, MD
Family Medicine*
20+ years of experience
Dr. Joy Falkenburg, MD is a family medicine physician in Custer, SD and has over 20 years of experience in the medical field. She graduated from University of California, San Diego School of Medicine in 2000. She is affiliated with medical facilities such as Fall River Health Services and Monument Health Custer Hospital. She is not accepting new patients.
4.7 Star Rating
Based on 46 reviews 4.7 Star Rating (46 reviews)
Monument Health Custer Clinic
1220 Montgomery St Custer, SD 57730Telehealth available
Dr. Falkenburg is a patient favorite Family Medicine Physician
The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology
- Area of Expertise
- Explains Conditions Well
- Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
- Hospital Satisfaction
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Dr. Falkenburg's Reviews
Likelihood to recommend Dr. Falkenburg
4.7
46 ratings, 29 with a written review
| 5 star | 93% | 93% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 7% | 7% |
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The Best!
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Mar 06, 2024
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Dr Joy, Kaylee and Jenny are phenomenal. A+++
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jen Johnson – Jul 19, 2023
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Wonderful caregiver
What went well
- I felt respected
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Julie Hodge – Jul 19, 2023
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Dr. Falkenberg is interested in each individual. It is such a rewarding experience to come to her office and have her attend to any concern whether it be wellness, etc.
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jul 18, 2023
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She is very confident, reassuring & professional.
What went well
No results
What could be improved
No results
Helpful
Marguerite – Jul 11, 2023
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The most understanding & amazing doctor I've ever
What went well
No results
What could be improved
No results
Helpful
Sherry Schnoor – Jun 29, 2023
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Office visit
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
James W – Jun 06, 2023
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Dr joy and her team are the best!
What went well
No results
What could be improved
No results
Helpful
May 10, 2023
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She’s awesome!!!
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
May 04, 2023
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The very best!
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Apr 19, 2023
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She truly cares about the well-being of others.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Christie – Mar 23, 2023
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Best doctor I’ve ever had, she truly cared and listens to what you say.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Christina Rushton – Mar 22, 2023
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Honesty is the best and she is a great listener and Dr
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
- Difficult to schedule appointment
Helpful
Mar 22, 2023
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Yearly wellness checkup
What went well
No results
What could be improved
No results
Helpful
Vedean Dezember – Mar 09, 2023
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We love Dr Joy
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Mar 09, 2023
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An incredible doctor
What went well
No results
What could be improved
No results
Helpful
Feb 09, 2023
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The Team
What went well
No results
What could be improved
No results
Helpful
Emelia Moulton – Feb 08, 2023
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Great family doctor
What went well
No results
What could be improved
No results
Helpful
Cassandra Ott – Jan 25, 2023
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Good visit!! Learned some information on my Medicare and some different procedures . Joy is a no- nonsense Doctor direct and to the point! and I like that!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Patrick Moser – Dec 01, 2022
Dr. Falkenburg's Reply –
Thank you for sharing this feedback with us!
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Routine visit for rheumatoid arthritis.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Patty smith – Nov 16, 2022
Dr. Falkenburg's Reply –
Thank you for sharing this feedback with us!
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Leave a review
How was your experience with Dr. Falkenburg?Overall Patient Satisfaction
46responses
Likelihood of recommending Dr. Falkenburg to family and friends is 4.7391305 out of 5
About Me
care philosophy
Joy Falkenburg, MD is a Family Medicine Physician at Monument Health Custer Clinic. She received her medical degree from the University of South Dakota School of Medicine and completed her Family Medicine Residency at the Monument Health Rapid...read morebiography
Joy Falkenburg, M.D. is a Family Medicine Physician at Monument Health Custer Clinic. She received her medical degree from the University of South Dakota School of Medicine and completed her Family Medicine Residency at the Monument Health Rapid...read moreFamily Medicine
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Rapid City Reg Hospital
Residency HospitalUniversity Of California, San Diego School Of Medicine
Medical School, 2000
American Board of Medical Specialties®
American Board of Family Medicine®
-
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
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Locations
Monument Health Custer Clinic
Affiliated Hospitals
- View all patient feedback
How patients felt about the care they received at this hospital.
98%Patients said they were given information about recovering at home10% higher than the national average
86%Patients would recommend the hospital to friends and family13% higher than the national average
- View all patient feedback
How patients felt about the care they received at this hospital.
86%Patients said they were given information about recovering at home2% lower than the national average
84%Patients said that doctors always listened to them and explained things well2% higher than the national average
- View all patient feedback
How patients felt about the care they received at this hospital.
87%Patients said they were given information about recovering at home3% higher than the national average
73%Patients said that doctors always listened to them and explained things well3% lower than the national average
Learn more about how Healthgrades measures Hospital Quality
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