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Dr. Joseph Roberts, MD

Dr. Joseph Roberts, MD

Gastroenterology*
35+ years of experience

Dr. Joseph Roberts, MD is a gastroenterologist in Staten Island, NY and has over 35 years of experience in the medical field. He graduated from Saint George`s University / School of Medicine in 1987. He is affiliated with medical facilities Staten Island University Hospital and Richmond University Medical Center. He is accepting new patients and telehealth appointments.

4 Star Rating
Based on 43 reviews 4 Star Rating (43 reviews)

Practice

3700 Richmond Ave Staten Island, NY 10312
Telehealth available

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Dr. Roberts is a Healthgrades Choice provider in Gastroenterology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

Experience Check

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Dr. Roberts' Reviews

Likelihood to recommend Dr. Roberts

4.0
43 ratings, 17 with a written review
5 star
74%
74%
4 star
2%
2%
3 star
0%
0%
2 star
0%
0%
1 star
23%
23%

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Best Gastric Doctor on planet earth!
This is my very first time leaving a review however for Dr. Roberts I felt the need too. I've been a patient of Dr. Roberts for 23 years and he has provided my husband and I nothing but excellent and professional service. I love when Doctors treat patients like human beings instead of a CHART! Dr. Roberts listens and when you go to your next visit, he REMEMBERS the conversation and will ask follow-up questions about whatever the conversation was about. There are countless Doctors who ONLY CARE about getting PAID however it's a blessing when Doctors actually care about the health and well-being of their patients. Whatever is ailing you, Dr. Roberts will get to the bottom of it and find out what's wrong with you. I can go on and on however I will end with this: Dr. Roberts RESPECTS the privacy of his patients and I have nothing but RESPECT for him and his practice!
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Sharray – Jul 17, 2023
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Good at what he does makes you feel comfortable and that means a lot
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
John Rodes – Apr 01, 2023
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Dr Roberts is amazing friendly and gets to the bottom of what is wrong with you.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nancy – Aug 01, 2021
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What a shame, that such a wonderful doctor as such an incompetent staff! Time to look for a new doctor! Only because his staff is just horrible to deal with. Staff unfortunately is 90% of the experience in an office.
What went well
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
2 others found this helpful
Helpful
Apr 06, 2021
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He never gives up. Good dr
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Jan 19, 2021
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Dr.Joseph Roberts is a amazing Doctor he can be trusted in making sure your health is in the best condition. He listen's to all your health concerns. He makes you feel very comfortable that you would want to always return to him. His staff are friendly and make you feel comfortable as well. I will keep Dr.Roberts as my Doctor for all these reasons. My thanks go out to DR.Roberts and his staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
ELVIRA STORZ – Jul 08, 2020
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Absolutely amazing!!!! I won’t change him for the world. He has the best bedside manner. I recommended many patients which all love him. My whole family goes to him. His knowledge is beyond any other doctor I been too.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Tracey – Jun 09, 2020
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Over one month unable to get through to office! Phone line out of service or you get on call service, leave message but no callback! Terrible practice!!!! Still waiting for authorization for a test. Time to find another doctor with a better staff!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Christine – Mar 11, 2020
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It gives me great displeasure to write this review. I myself have been a patient for a few years. I always thought Dr. Roberts was compassionate and determined to help with a medical issue. However, ever since his staff changed, the practice has changed. I brought another family member to see Dr. Roberts. He listened carefully and was assuring that he would find the solution. However, he prescribed 2 strong antibiotics without knowing if there was an infection (the pharmacist herself recommended not to start them until we knew for certain if there was an infection). He gave us a stool kit which wasn't covered under our insurance, the office was notified, and we still haven't received the next step (2 weeks). We haven't received the authorization for a CT scan which is also over 2 weeks. The office phones were inoperable for nearly a month so all messages go thru service. Is this a way to treat a patient with a physical issue? So its now over 2 weeks and nothing has been done!!!!
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
untreated patient – Mar 02, 2020
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I think Dr. Roberts has a winning combination of professionalism and caring and compassion. I have and would highly recommended him. Dr. Roberts does not rush you and spends enough time to answer your questions. Which unfortunately is unique in visiting doctors.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
R. Cerami in Staten Island – Nov 05, 2018
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Dr. Roberts is a excellent doctor who truly takes his time with his examination. I would definitely recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Nora in staten island – Mar 06, 2018
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Amazing doctor as well as his staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Staten Island, NY – Sep 14, 2017
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As a fellow healthcare professional, I have never been treated with such disrespect in my life. I applied for disability insurance and his notes were completely illegible. When asked if his notes can possibly be transcribed, he refused and prompted to kick me out of his office. I do not understand why I would deserve such treatment, but as a doctor, I know to never treat patients in this manner. Bedside manner is everything for patients, please don't disrespect your patients and your profession.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Staten Island, NY – Apr 20, 2017
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Dr. Roberts is such a Great Doctor! Excellent Bedside Manners and Very Professional! I would Highly Recommend Dr. Roberts!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
June Z in Staten Island, NY – Apr 27, 2016
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Dr Roberts was very good but the office staff was horrible. Almost impossible to get in touch with them and after leaving a message usually with the answering service, never a callback. Your not that important I went a whole week without medication because me or the pharmacist couldn't get in touch with them.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
11 others found this helpful
Helpful
Mar 10, 2016
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Went to him for about 15 years, till he was dropped by our insurance. Hated to leave him. Wonderful doctor, very personable and knowledgeable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Staten Island, NY – Jan 30, 2016
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He was so good! VERY thorough and extremely knowledgeable. VERY FRIENDLY and talks to you in a way you can understand everything. He makes you feel very at ease. HIGHLY recommend either as a specialist or as your primary doctor. One of the best doctors I have ever seen
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Rigz in Staten Island – Jan 26, 2016
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About Me

biography

Dr. Joseph Roberts, MD is a gastroenterologist in Staten Island, NY and has over 35 years of experience in the medical field. He graduated from Saint George`s University / School of Medicine in 1987. He is affiliated with medical facilities Staten...read more
  • Gastroenterology

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Lij

    Fellowship Hospital, 1991
  • Sunny Down State

    Internship Hospital, 1989
  • Saint George`s University / School Of Medicine

    Medical School, 1987
  • Nyu

    Undergraduate School, 1983
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Roberts is a Healthgrades Choice provider in Gastroenterology

    Read our methodology

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    Locations

    Practice

    Island Nurse Practitioner In Family Health PLLC3700 Richmond Ave Staten Island, NY 10312
    1

    Practice

    Saint Vincent Catholic Medical Center355 Bard Ave Staten Island, NY 10310
    2
    • Call
    • Fax
    • Hours
      • Mon: 9:00am - 5:00pm
      • Tue: 9:00am - 5:00pm
      • Wed: 9:00am - 5:00pm
      • Thu: 9:00am - 5:00pm
      • Fri: 9:00am - 5:00pm
    • Directions

    Practice

    Office4360 Hylan Blvd Staten Island, NY 10312
    3
    • Call
    • Fax
    • Hours
      • Tue: 8:30am - 4:45pm
    • Directions

    Affiliated Hospitals

    • Staten Island University Hospital

      475 Seaview Ave
      Staten Island, NY 10305
      Recipient of 8
      hospital awards

      How patients felt about the care they received at this hospital.

      83%
      Patients said they were given information about recovering at home

      1% lower than the national average

      72%
      Patients said that doctors always listened to them and explained things well

      4% lower than the national average

      View all patient feedback
    • Richmond University Medical Center

      355 Bard Ave
      Staten Island, NY 10310
      Recipient of 6
      hospital awards

      How patients felt about the care they received at this hospital.

      81%
      Patients said they were given information about recovering at home

      3% lower than the national average

      74%
      Patients said that doctors always listened to them and explained things well

      2% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality