Dr. Jose Igoa, MD

What stand in your visit

This is the worst place to go. Straight up told me I don't talk to clients I only give you medication. I asked for the details of the medication and he didn't have an answer. He then pulled out a book to show me what the medication does. He told me he couldn't clear me because if I got the procedure I wanted to get I would feel better and have more energy and he didn't think I could handle it. He knows nothing about my history. He still gave me a prescription without explaining what it does and why I need it. I DO NOT RECOMMEND!!! ZERO STARS

4 hour wait for a 10 min consultation which could have been resolved over the phone. Office staff refused to cooperate when explaining the situation. The issue was caused due to a clerical error. Requested Telehealth to avoid the lobby wait and had initially been confirmed. The next morning I was called and told I needed to report in person if I wanted my refill. I sacrificed 4-hours of my workday for a clerical issue. Unacceptable. Avoid this office if possible.

I have been a patient for 3 years and have NEVER met or been seen by the Doctor. My prescriptions are never sent on time and there is always a problem contacting their office. No one answers the phone. The answering service is instructed by the doctor to send any one to the nearest ER if you are out of medication due to their negligence in calling your prescriptions in to the pharmacy. The answering service hangs up on you if you dare ask any questions. No professionalism from anyone at this doctor’s office. They are only interested in collecting your payment and not in your mental health. I would give this doctor 0 stars if it was possible. I will also be filing a complaint with the Texas Medical Board. This doctor should not be practicing medicine. He has no business treating patients with mental health issues.

This is single handedly the worst psychiatrist office in all of Texas. They care nothing for their hundreds of patients, and refuse to take any accountability. If you value your mental health, do not put yourself through the nightmare this place is. For shame.

Good doctor who was the first to pinpoint my diagnosis

I have been a patient of Dr. Igoa for 18 years. He saved my life and I pray for him everyday.

He doesn't pay or really care for his patients well being. My son is mentally challenged but he wouldn't know that because 2 seconds with my son and he fine. In my opinion they are not professionals and come to think of it heartless.

This is the most unprofessional office I've experienced in my life! The staff are the worst. Good luck making an appointment and when you DO finally make an appointment they will flake on you. They will keep you on hold for an hour just to hang up on you. This has happened to me numerous times. They will literally block your calls. I know for a fact they do this because I called literally 50 times in a row to get someone because I literally had an Over the phone appointment with Deborah 3 days ago which STILL nobody has called me back for my appointment?.. I made a new phone number and ta-daa they answered! This office over books clients and neglects their current clients. Steer clear of this place. They should be shut down

This practice is horrible. You never see the dr., only the mid-levels. They treat you like a number, not a patient. Even though I picked up the paperwork for my first appointment, I had to wait 2 hrs to be seen! The mid-level I saw treated me very nonchalantly. I would never recommend this practice to anyone!

Rosie is wonderful. Too good for that office. Too over crowded and their phones do not usually work.

TL;DR The doctors are very kind and attentive. The patients seem to be very...impatient. The wait was long as a new patient, but I was well warned ahead of time. The wait was worth it!! I found the staff to be helpful and kind, especially when you are kind back to them (surprise!!) They see many people, and the ones who berated the staff were the ones to recieve slower responses. I can't imagine why anyone would treat another person in such a rude manner just because "they're staff." I saw many people treating the staff like personal servants that could be verbally abused... The environment for the most part was comforting. The chairs are very comfy too!

Dr. Igoa saved my life. I had a Nervous Breakdown in 2001, he gave me my life back.He is the best Phyciatrist in South Tx.

Aracely -receptionist is extremely rude, very disrespectful, and has no work ethics. it is unfortunate people take on jobs they just cannot handle.

My psychiatrist for many years. He saved my psychological health after experiencing head trauma with secondary Major Depression & Panic Disorder. I travel across the Rio Grande Valley for my follow up appts. because he is that excellent a psychiatrist. Easy to speak to, communicates well with you, and genuinely cares about your ongoing mental status.

Takes no time to speak with patients. Seems like his sole purpose is to keep the beds filled for DHR. Dr Igoa and the hospital program need to be investigated for criminal activity. This man has no concern for patients well being and is nothing but a drug dealer. Expect to see “Dr” Igoa in the news for the many lawsuits pending and more to come as well as a thourough report submitted to appropriate state and federal agencies. Wait time at office over 4 hours... seems like he is well fed DHR.

Somebody has the phone unhooked for about an hour and a half now. This has to stop now! I don't know why the receptionist doesn't answer the phone herself I mean why is she even there? She doesn't do anything let alone stress on the job like a normal person does.

My experience at Dr. Igoa's office was good! I did have to wait a bit to be seen, but it was expected.

Answer This Dr seems completely incompetent he has tried to force 2 unnecessary med changes in my daughter. He also REFUSES to talk to the parents & has the nurses call you after 6pm when there is no way to reach him. Do NOT send your kids to Renaissance with him!!!

The wait time is 3-4 hours!! Need I say more? The office building is super old. They remodeled (took down walls) bust still looks run down. Never seen doctor only NP and PA.